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Ross Downing Chrysler Dodge Ram of Mobile

Mobile, AL

Overview
Employees
Reviews
Vehicles
4.5
321 Reviews
Thank you for making your way to Encore Chrysler Dodge Jeep® Ram, your certified Chrysler, Dodge, Jeep®, Ram dealer serving drivers throughout Mobile and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep®, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chrysler, Dodge, Jeep®, Ram technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Encore Chrysler Dodge Jeep® Ram in Mobile today for quality vehicles, a friendly team, and professional service at every step of the way.
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1150 Schillinger Rd S

Mobile, AL

36695

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Showing 321 reviews

June 16, 2026

Thank you for the great service you provide. The friendliness and prompt service is always welcomed. More

by mumze37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Milligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

We’re delighted your Ford F-250 received friendly, efficient care. Matt and the team appreciate your kind words and look forward to helping you again.

June 16, 2026

Professional, courteous and fast service - made recommendations and explained work performed well! Will definitely keep bringing out RV Van here for great service! More

by valerieconner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 16, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Great to hear our team provided professional, courteous, and fast service on your Ram. We’re pleased our recommendations and clear explanations were helpful. We look forward to welcoming you back.

June 15, 2026

Very efficient and straightforward. I didn’t feel pressured or pushed into the deal. I made the decision when I was ready. More

by tanlpugh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carla, Floyd, and Wade.
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Jun 15, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Thanks for letting us know the process was efficient and pressure free. We’re glad you felt comfortable moving forward at your own pace. Enjoy your Genesis and we look forward to helping you again.

June 10, 2026

Very friendly and helpful from my first call until completion. I am completely satisfied and would highly recommend to anyone needing automotive services. More

by Penglund76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Milligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

It’s great to know our team was friendly and helpful from your first call through service completion on your Chrysler 300C. We’re grateful for your recommendation. We look forward to assisting you again in the future.

June 07, 2026

Ok However I am missing a wheel cap that they say was on there when I left However they Rotated the wheels and it fell off right after that I think they accidentally loosened it they were going to locate me More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for your feedback, Shawn. Please don't hesitate to reach out to us directly if you need any further assistance. We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Ross Downing Chrysler Dodge Ram of Mobile.

June 07, 2026

Jon Russell was fantastic . He helped make our purchase go so smoothly from start to finish More

by Justin Jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Russell
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Jun 07, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

It’s wonderful to hear how smoothly your new Jeep purchase went. We’re glad our team supported you throughout the process. Please reach out if there’s anything else we can help with.

June 03, 2026

Ron helped me with my warranty claim on my vehicle and was very nice t More

by iamlegend2055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Milligan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronn
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Jun 04, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for the five-star rating and for letting us handle your Dodge Charger warranty claim. We’re glad you found our service courteous and look forward to assisting you again.

June 03, 2026

The people are all really nice and friendly. They reallyndoisten to you and address your concerns More

by sluder1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon is great
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Jun 03, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Thanks so much for the five-star review. We’re pleased our team addressed your concerns and provided friendly service for your Jeep. Please let us know if we can assist again in the future.

June 03, 2026

Took them a while to get to my truck but I’m satisfied with the service More

by keontrae4200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron reed
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Jun 03, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for the five-star rating. We appreciate your patience while we addressed your Ram 1500 and are pleased to hear you’re satisfied with the service. Let us know if we can assist you again.

June 02, 2026

Mr. Rob always greets me with a smile and delivers great service. That’s why I continue to service my vehicle here. More

by mrrobbritton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron in Service Dept
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Jun 03, 2026 -

Ross Downing Chrysler Dodge Ram of Mobile responded

It’s great to welcome you back each time and know our team’s greeting makes a difference. Thanks for trusting us with your Ram 1500 service, and we look forward to your next visit.

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