Encore Chrysler Dodge Jeep Ram

One of the worst dealerships I have visited. The salesperson was great but the sales manager and finance person were very deceptive and dishonest. At one point their explanations contradicted ea The salesperson was great but the sales manager and finance person were very deceptive and dishonest. At one point their explanations contradicted each other. Required an additional $3,000 if we chose not to finance with the dealership. If we did finance with the dealership there would be a penalty if the loan was paid off before 3 payments were made. This is not a bank policy but is an Encore policy based on the amount of kick back they receive for financing the vehicle . More

Great dealership, they did everything possible to get us approved for a new car loan. approved for a new car loan. More

Had best selection in SE. everyone was extremely nice and accommodating. Didn’t appreciate trying to back out of deal we had already made on my trade. But we finally got it wo everyone was extremely nice and accommodating. Didn’t appreciate trying to back out of deal we had already made on my trade. But we finally got it worked out More

Everyone from start to finish was amazing to work with. Jon the sales associate was great to the finance manager to the final paperwork. Jon the sales associate was great to the finance manager to the final paperwork. More

Sales is fine but service department was very confusing after I had called and confirmed information on my SUV service plan. Once on arrive the person I had spoken to the day before had pulled up the wrong after I had called and confirmed information on my SUV service plan. Once on arrive the person I had spoken to the day before had pulled up the wrong information on my SUV. So we told that our oil changes were include with no charge but we ended up having to pay for the oil change after arriving. Then got told they could not look at our head light due to it being after market and we have only owned the SUV 3 months and haven't changed anything on it. So I was very disappointed with the service department. More

Extremely accommodating and professional. Super simple purchase process. Chase really went the extra mile for us. Super simple purchase process. Chase really went the extra mile for us. More

I didn't have a good service experience here. It took over 2 hours for a basic oil change with car wash. They had to take the car back 3 times to get it right. This was the first service on my ve It took over 2 hours for a basic oil change with car wash. They had to take the car back 3 times to get it right. This was the first service on my vehicle, I'm hoping the next experience will be better. More

Fast, excellent service. Beautiful new dealership. Friendly staff. Ron in the service department is excellent. Beautiful new dealership. Friendly staff. Ron in the service department is excellent. More

Very professional. Didn't feel pressured to buy something. Was pleased with my trade in value as well. Didn't feel pressured to buy something. Was pleased with my trade in value as well. More

The sales people where helpful and polite we where very relaxed while waiting on finance relaxed while waiting on finance More