Encore Chrysler Dodge Jeep Ram

Our experience with our trade was accommodating and transparent. We appreciated the sales team and professionalism they took in the transaction. transparent. We appreciated the sales team and professionalism they took in the transaction. More

The sales team did a great job helping me find and purchase the right Jeep for me. They answered all the questions I had. This was my first vehicle purchase from a dealer, and they worked with me ever purchase the right Jeep for me. They answered all the questions I had. This was my first vehicle purchase from a dealer, and they worked with me every step of the process. This dealership cares about its customers and it shows. Cartez was great to work with to find the right vehicle. Ben went above and beyond working with me on the purchase agreement and making sure everything was clearly understood. And Sultan made the paperwork signing process seamless and transparent. If you want a dealer that will look after its customers, this dealer is it. More

Took me in and had service oil and rotate tires took a bit but overall excellent bit but overall excellent More

⚠️ WARNING ⚠️ ⚠️ WARNING ⚠️ 🚔 NOTICE 🚔 🚔 NOTICE 🚔 ABSOLUTELY DO "NOT" BUY Anything New or Pre-owned ( Used ) From Encore CDJR Located At: 1150 Schillinger Road S. Mobile, Alabama. 36695 Near Air 🚔 ABSOLUTELY DO "NOT" BUY Anything New or Pre-owned ( Used ) From Encore CDJR Located At: 1150 Schillinger Road S. Mobile, Alabama. 36695 Near Airport Blvd. ESPECIALLY DO "NOT" USE Their Service Department....This Place is Full of Nothing But "SCAMMERS" And "CON'S.... ABSOLUTELY DO "NOT " USE THEIR SERVICE DEPARTMENT!!!!! CHARGE ME OVER $10,000 FOR Which Was Supposed to only be To Fix Recall Issues... And To SCAM Even MORE, Did NOT Even Fix All The Recalled Issues.... Held My KEYS For "RANSOM" AND Stated That I Was Was Trying To STEAL My OWN Vehicle When I Asked To Inspect The Vehicle Before Delivery..... Very Unstable Atmosphere.... Embarrassed My Family and I in Front of Everyone in The Building And Had A Lot of The Employees BOWING-UP!!! TO US And in Front of Our Children, including one of Our kids Who Has "AUTISM" SCARING The Child Nearly To Death...... ENCORE Did NOT Even Try to Workout Any Kind Of Discount of Which We Were Not Even Supposed to be Charged For Recall Issues.....They Locked My Keys-UP in a Safe And Stated That if We Did Not Pay The Many Thousands of Dollars Today This Instance That They Would Placed A "LIEN" On My Families $70,000 Vehicle And Would Own it And Sell it Right There on their Lot... ⚠️ DO NOT USE THIS PLACE (ENCORE) FOR ANYTHING ⚠️ ABSOLUTELY NOTHING ⚠️ ⚠️ SCAMMERS⚠️ SCAMMERS ⚠️ SCAMMERS ⚠️ SCAMMERS ⚠️🚔 CON'S 🚔 CON'S 🚔DO NOT USE THESE SCAMMERS ⚠️ More

The sales team here were great. They assisted us in purchasing a 2020 Mustang for my son. The process was flawless. Dakota Howard, the salesman, was great to work with and very know They assisted us in purchasing a 2020 Mustang for my son. The process was flawless. Dakota Howard, the salesman, was great to work with and very knowledgeable about the car. I completely recommend using this dealership if you are looking for a new or used car. More

I appreciated Tahmone not being pushy when I first came and said what I was looking for he asked pertinent questions to know what my car buying needs were. I despise pushy sales people and said that upfron and said what I was looking for he asked pertinent questions to know what my car buying needs were. I despise pushy sales people and said that upfront he continued to be attentive and answer questions but not steer me to something I was not interested in buying. For that I applaud him. Trey in financial also excellent when I explained my max out of pocket each month and was able to explain the finance process to me. Everyone I encountered during my buying process was friendly and very professional. Made my whole buying process so much nicer. I have been satisfied with my purchase so far More

Zerick singleton really came through for me i left with a new charger with only 12 miles he did he best to help me get this car a new charger with only 12 miles he did he best to help me get this car More

BUYER BEWARE! I bought a dodge challenger from this location about a year ago. And they have refused to send title complete notice to the state so I can properly r I bought a dodge challenger from this location about a year ago. And they have refused to send title complete notice to the state so I can properly register it. The temporary tag has been up since September of last year. They keep threatening to register it to a different state if I do not pay a fee that was paid over a year ago before they released the vehicle. And refuse to show me buyers order to show full payment. DO NOT PURCHASE HERE!! THIS HAS BEEN A NIGHTMARE FOR FULL YEAR! More

I took my 2010 Chrysler 300 in for major motor repair and found (Manager Joseph) and (Asst. Manager Elizabeth) very accomodating...They gave me a ride home and back when my car was finished...No one does tha found (Manager Joseph) and (Asst. Manager Elizabeth) very accomodating...They gave me a ride home and back when my car was finished...No one does that!...The car now runs great...It may cost a little more here, but it's good to have competent people working on my car... More

If I could give this place negative stars, I would. Scam artists. Long story short, salesman only sent me a partial carfax and failed to mention a more serious accident on record. It wasn't until I sen Scam artists. Long story short, salesman only sent me a partial carfax and failed to mention a more serious accident on record. It wasn't until I sent my VIN to another dealer that this was found out. Additionally, and literally coming off the lot, the Idler pulley had to be replaced, the back windshield wiper motor had to be replaced and they hadn't even changed the oil... oh, and it took over 3 months to get my tag from them and the temporary tagss they sent each time usually arrived late to the point where they were almost expired (one time resulting me in getting pulled over!). "Ironically", the salesman that sold me the car was also fired a week after I bought my vehicle. When trying to resolve this issue with their upper management, I simply got a "you signed it, sorry." Will not respond to emails or calls anymore either and obviously refuse to do anything about this. Will be reporting the BBB as well. Do yourself a favor and SATY AS FAR AWAY FROM THIS DEALERSHIP AS POSSIBLE. More