Empire Toyota

Excellent 35,000 miles service and vehicle NYS inspection My service visit was handled very well as always is the case. I did not have to wait long and all aspects of the work were explained to me. I am treat My service visit was handled very well as always is the case. I did not have to wait long and all aspects of the work were explained to me. I am treated very courteously by Leon and the other service department employees. More

Great dealership Terrific service and staff. Highly recommend both Toyotas and Empire. I bought my Highlander here and always come back for regular service. I trust th Terrific service and staff. Highly recommend both Toyotas and Empire. I bought my Highlander here and always come back for regular service. I trust the staff and their work. More

Always a great experience. Empire Toyota is always honest and fair. Their service work is the excellent. They completely check my vehicle so I am confident that there won't be a Empire Toyota is always honest and fair. Their service work is the excellent. They completely check my vehicle so I am confident that there won't be any unexpected problems and they always do all they can to make me happy. More

Love the car and the dealership Since I bought my Camry Hybrid there in 2012 I have had nothing but great service from Empire. I will definitely buy from them again and their service Since I bought my Camry Hybrid there in 2012 I have had nothing but great service from Empire. I will definitely buy from them again and their service department is stellar. Tony Breuer Treadwell, NY More

Had a very good experience and would go back again. They answered all my questions and gave me a hands on for a good half hour learning all the new features on the dash board. Kim Krum was a great sale They answered all my questions and gave me a hands on for a good half hour learning all the new features on the dash board. Kim Krum was a great sales person and she even set up my phone for me in the car. Kim worked with her managers to get me what I wanted and I was very satisfied. More

Please look elsewhere Please spare yourself from this horrible place, drive to Albany or Latham, or even Binghamton. The owner is a nasty, greedy businessperson, who under Please spare yourself from this horrible place, drive to Albany or Latham, or even Binghamton. The owner is a nasty, greedy businessperson, who underpays his salespeople, so they act like sharks. These people turn NASTY when the customer wants to shop around. They don't like intelligent customers who have researched the market. Try Northway Toyota in Latham, very nice people who appreciate your business. ANY PLACE ELSE IS WORTH THE TRIP. More

Empire just gave away a new van to Kenzie Carrey and Family. Check YouTube for Kenzie Carre. Empire Toyota of New York really se a great example for us all. Go to Kenzie Carrey YouTube channel and you will see Check YouTube for Kenzie Carre. Empire Toyota of New York really se a great example for us all. Go to Kenzie Carrey YouTube channel and you will see a HLN interview that talks about Empire giving away the van. More

Empire toyota in Oneonta TERRIBLE EXPERIRNCE!! I PUT $100 DEPOSIT TO HOLD A car AND WHEN I FOUND A BETTER DEAL AT HONDA THE TREATED ME crap!! They accidentaly credited my card TERRIBLE EXPERIRNCE!! I PUT $100 DEPOSIT TO HOLD A car AND WHEN I FOUND A BETTER DEAL AT HONDA THE TREATED ME crap!! They accidentaly credited my card $1,000 instead of $100 when I went to get my money back. They rudely called my bank and asked them if they could increase my credit limit to get their money back without me knowing!! They call me 14 times today alone!!! When I call to talk to them they continue to be very rude and tell me it's my fault!! Worst decision ever! More

Service @ Empire Toyota , Oneonta I currently have Two Toyota Tundras that I bring to Empire Toyota in Oneonta NY for service. Their entire staff have always been very professiona I currently have Two Toyota Tundras that I bring to Empire Toyota in Oneonta NY for service. Their entire staff have always been very professional . They always have the job done on time and done correctly the first time. More

Wish I had of checked reviews first... "a pleasure hearing back from you. Quick question --- are you stupid???" ...this is the opening line of the final contact I had with the "Sales Manager"...thankf hearing back from you. Quick question --- are you stupid???" ...this is the opening line of the final contact I had with the "Sales Manager"...thankfully, I put a deposit on a vehicle elsewhere this afternoon and can put this whole bad experience behind me.....I feel like I need a shower....sadly it seems my experience is not unique and if the owners cared, or even discouraged this behavior, they would have done something about it by now...STAY AWAY. More