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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.6
2,063 Reviews
Call Service Center (631) 498-8302

2,063 Reviews of Empire Toyota of Huntington - Service Center

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April 29, 2024

I thought that the service advisor was incredibly helpful. The service was performed well and timely. But, but the reception area was filled with worn and old chairs. The coffee area was filthy wit More

by NEILSILVER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janine Leuthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Empire Toyota of Huntington responded

Hello, Thank you for your review. Were sorry to hear that you were not completely satisfied with with your service visit. We appreciate the feedback and will be forwarding your comments to our management team. If you would like to discuss further, please contact our service manager, Romeo Mejia at 631) 759-9176 or at romeom@eagny.com.

Helpful
April 28, 2024

Excellent job and service. Service appointment on time, no delay, technician time was no longer, and outstanding staff service. I love Toyota service!!! Thank you More

by MARIADEGEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Empire Toyota of Huntington responded

Thank you for your positive review! Your safety and satisfaction are our utmost priorities, and we are glad that our team provided you with quick and efficient service. We hope that you continue to choose us for all of your future automotive needs!

Helpful
April 28, 2024

She is very kind & professional. I do appreciate your service. Please keep your people. Thanks ! More

by YCKIM777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yeimy Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Empire Toyota of Huntington responded

Thank you for taking the time to leave us this positive review! We are happy to hear that our team was both kind and helpful. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

Helpful
April 27, 2024

William Bonillia greeted me. Listened to my needs. Informed me what was needed cost and time of repair. I left very close to the time given. This service is why I am back every s More

by murryo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Empire Toyota of Huntington responded

Thank you for sharing your positive experience with us! We are honored that you have continuously confided in us with your automotive needs since 2012, and we are happy to hear that William provided you with the quality care that you deserve. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Helpful
April 26, 2024

Very professional, and provide great customer service. The service to my vehicle is top-notch. More

by incog3pd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Empire Toyota of Huntington responded

Thank you for your wonderful review! Providing 5-star service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Wishing you the safest of travels until we meet again!

Helpful
April 25, 2024

Sunny Davalai was very good. Everything went well. My vehicle was serviced and I appreciated getting a loaner vehicle while the work was done. More

by mitch7385
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Empire Toyota of Huntington responded

Mitch, We are grateful for you leaving Sunny this exceptional review! We are thrilled to hear that Sunny took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that everything went well. Please drive safely and do not hesitate to let us know how we may be of further service to you.

Helpful
April 21, 2024

Great staff. My car was serviced within an hour while I waited. I highly recommend them. More

by Deloresbocklet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yeimy Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janine Leuthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Empire Toyota of Huntington responded

Delores, Providing quality and efficient service is so important to us here at Empire Toyota of Huntington and we are glad that our teams efforts could meet your satisfaction and high recommendation! We are thrilled to know that they were great and had your car serviced within an hour. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

Helpful
April 18, 2024

John D. . was comprehensive in his description of services and spot on with timetable which was very important while I waited! More

by CHIPSHOTLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dilauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Empire Toyota of Huntington responded

Chipshotli, We are grateful for you leaving John this extraordinary review! We are thrilled to hear that John took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that his description of the services were comprehensive. Please drive safely and do not hesitate to let us know how we may be of further service to you.

Helpful
April 16, 2024

Organized, customer oriented, welcoming, quick turnaround, comfortable and spacious waiting area, complimentary coffee, clean facilities More

by ANDREW_SNYDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Empire Toyota of Huntington responded

Andrew, thank you for your wonderful review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

Helpful
April 15, 2024

Service Advisor was awesome, very helpful and service was done pretty quick. Thanks for all you do. More

by DES2153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Empire Toyota of Huntington responded

Thank you for your positive review! We are glad that our team got your automotive needs efficiently taken care of. It is our pleasure to serve you. Wishing you the safest of travels- on behalf of the entire team!

Helpful
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