Empire Toyota of Huntington - Service Center

I went in with a mechanical problem, it was diagnosed immediately, repaired when promised, and they even washed my car! The repair was more expensive than I anticipated, but they waranteed the repair for immediately, repaired when promised, and they even washed my car! The repair was more expensive than I anticipated, but they waranteed the repair for the life of the vehicle. More

I purchased my 2011 Sienna at the Huntington Dealership and have had nothing but POSITIVE experiences with everyone there. From start to finish, they have been more than accomodating. Yesterday I had my and have had nothing but POSITIVE experiences with everyone there. From start to finish, they have been more than accomodating. Yesterday I had my final free service after having the car for 2 years. I was able to relax as I knew my car was in good hands. I was able to schedule my appointment online and when I arrived, I was greeted like an old friend. My car was serviced and I left feeling good knowing that Huntington Toyota is keeping tabs on my car. They called me to tell me that my last free oil change was coming up. They performed the service free of charge as promised. Having low mileage, I needed nothing else and wasnt pressured into having unecessary work done on my car. I will always continue to deal with Huntington Toyota. A great car and a great dealership with professional people working it. Keep up the excellent work. A repeat customer or life. :) More

Steve,in the service department, is very friendly, cooperative and gets things done in a very pleasant manner. Service department has coffee, tea, cookies, bagels, TV, WiFi, massage, manicure and newp cooperative and gets things done in a very pleasant manner. Service department has coffee, tea, cookies, bagels, TV, WiFi, massage, manicure and newpaper to keep you busy in case you are there to wait for the service to your car completed. Very satisfied with the service I got. More

The service representative was friendly and took the time to make sure that the work completed on the last visit was satisfactory. He was thorough in describing all of the work that was done and upfront abo to make sure that the work completed on the last visit was satisfactory. He was thorough in describing all of the work that was done and upfront about the cost of all planned repairs. The waiting room is very kid-friendly, which is very important since I most often have to bring my six-year old with me. Overall, I am extremely pleased with this dealer and always bring my vehicle here for all routine maintenance. More

Nick Gargillo was the only one who really helped me to fix my car. I was already going to the service center couple of times before and he was the only one who helped me well and because of him l'll deffe fix my car. I was already going to the service center couple of times before and he was the only one who helped me well and because of him l'll deffenitely go back to check out my car again. More

I have two Toyotas and have brought them both here for service for many years. I appreciate that everything is done correctly the first time. Their service is not cheap - but what service is? Most importa service for many years. I appreciate that everything is done correctly the first time. Their service is not cheap - but what service is? Most importantly, I have never been oversold, pressured to do repairs, and everything seems honest and fair. I have found each service manager to be polite and helpful. Same for the other staff there. They have performed some expensive repairs for free. When one of my cars had almost 100K miles, a set of buttons failed on the dashboard. The service manager had never heard of this set of buttons failing. He called Toyota, and got them to send a replacement part for free. That was a $1000 part. They then replaced the part for free. Another time, I ran over something and it bent my all-stainless steel exhaust pipe. The replacement part was $1500. Instead of making me spend such a large sum, they spent some time to weld, bend and repair my existing pipe. I really appreciate that. That took more than average skill, and it saved me money. When I go to other places for an oil change, they try to sell me all kinds of other parts and services. Cabin air filter, engine air filter, radiator flush and fill -- just because something is in out of the box condition, I am told I should replace it. They never do this here. They have a manufacturers replacement schedule and they stick to it. That's fair, and it makes sense. Once again -- its not cheap, but my cars all run like new and I feel the maintenance makes sense to protect my investment. The car I drive every day has 120,000 miles on it and just passed inspection, all it needed was wiper blades. I have used the shuttle service, and it did take longer than I'd wish - but they are not a taxi. If I use it again, I will make sure to leave time, now I know they often have multiple stops. Surely I would not tell someone to never use this company again because they were a little delayed. I recognize this is a convenience provided, and not a substitute for my primary transportation. The service area has free coffee, wifi, bagels and cookies. It's always clean. They even have had free manicures at some times, which I have seen many women pleased to take advantage of. They email me valuable discount coupons. They have a convenient evening drop off service which I use, allowing us to drop off in the evening and pick up the next day. I don't know what else I could ask for, I use them frequently and would do so again. I have recommended them to other Toyota owners who have not been happy with the service department in Smithtown. More

Friendly and gave mea loaner while my car was being fixed. Juan was so nice and showed me how to work my new remote start. Traveled from queens to this service station and it was worth it! fixed. Juan was so nice and showed me how to work my new remote start. Traveled from queens to this service station and it was worth it! More

Juan was beyond amazing. Not only did he take care of my car, he took care of my daughter and I. When I realized I left her bottle in the car outside, instead of me going out with her and getting it, he wen car, he took care of my daughter and I. When I realized I left her bottle in the car outside, instead of me going out with her and getting it, he went outside and drove my car to the inside garage for me so I didn't have to take my baby girl out in the cold. Wow! Best service I've ever received at a dealership - Toyota or otherwise! More

I was very pleased with my recent service visit. It was very easy to get my appointment at my desired time and was able to wait for my car. The service department provides bagels and coffee in the morning very easy to get my appointment at my desired time and was able to wait for my car. The service department provides bagels and coffee in the morning. While waiting I was given a chair massage by April who is wonderful and very personable. Keep up the good work. I will be back. More

I was formerly Sales Manager at Smithtown Toyota....I am totally impressed with the Service Team at Huntington Toyota...they are caring, professional and understanding. Nothing beats being treated like a pe totally impressed with the Service Team at Huntington Toyota...they are caring, professional and understanding. Nothing beats being treated like a person at the point of Service....Juan Vargas was great and Jean Rizzo made setting the quickly needed appon\intment painless and exceptional. I will be doing all of my business with Huntington Toyota from now on...the Service was excellent. More