Empire Toyota of Huntington - Service Center

William Bonilla is terrific at Empire’s Service Centre. He is competent, attentive, and dependable.. He is competent, attentive, and dependable.. More

Great experience and customer service (especially by May). Thanks again for the quick turn around May). Thanks again for the quick turn around More

They are great at contacting me and letting me know what service needs to be done. Convenient and they listen to your concerns service needs to be done. Convenient and they listen to your concerns More

They make it very easy to get an appointment at my convenience. They service the car while I wait and keep me informed of how long it will be. The service representative, May, is a delight. She is hel convenience. They service the car while I wait and keep me informed of how long it will be. The service representative, May, is a delight. She is helpful and caring. More

Service requested was performed in a timely manner, I did not feel pressured to have additional services performed not feel pressured to have additional services performed More

Carlos Hernandez was so so helpful in making sure my car’s computer up to date and my recall was handled properly. He even suggested what I might need in the future. He was so great. car’s computer up to date and my recall was handled properly. He even suggested what I might need in the future. He was so great. More

Thank you to Romeo Mejia for diagnosing that the problem with my car was the caliper. He was a life saver. And thank you to Keith McKenna for expediting the repair. with my car was the caliper. He was a life saver. And thank you to Keith McKenna for expediting the repair. More

Expensive, but service and repairs are done well. We’ve been using this dealership for many years. We’ve been using this dealership for many years. More

Typical visit where I was upsold over $600 of unnecessary services and part of that is on me. The labor charges on a bill of $1,765 were over $1,048.50 were obscene. Going further I will fulfill the contract services and part of that is on me. The labor charges on a bill of $1,765 were over $1,048.50 were obscene. Going further I will fulfill the contract for $300 that gets me 4 more oil changes but absolutely no other services will be performed on my vehicle during these visits or going forward period. More

The rep that helped me was friendly and efficient. The wait time was as told to me when I drop sniff my truck. The waiting room was clean and gave me a place to work while I waited. The wait time was as told to me when I drop sniff my truck. The waiting room was clean and gave me a place to work while I waited. More