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Empire Subaru of Huntington

Huntington, NY

4.5
687 Reviews

1767 E Jericho Turnpike

Huntington, NY

11743

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687 Reviews of Empire Subaru of Huntington

May 16, 2022

In and out with no stress. Chibs was terrific. Knew his stuff and it couldn’t have been a better experience. Nelson is an affable pro as well. More

by monacoam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chibs Chukuezi
May 17, 2022 -

Empire Subaru of Huntington responded

Thank you so much for your wonderful review! We are so glad that Chibs and Nelson provided you with a smooth, top-notch experience! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!

May 12, 2022

The worst place. They didn’t fix what I asked them to fix even though my car is under warranty and it’s been broken for a year. More

by Sadman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
May 13, 2022 -

Empire Subaru of Huntington responded

Hello, we are so disappointed to learn of this situation you have described. Please reach out to Service Manager, Vinny Gianni at (631)499-6777 or at vgianni@eagny.com when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. Thank you, Empire Subaru of Huntington

May 06, 2022

I found the waiting room very clean and quiet. There was coffee available. Vinni was very personable and helpful. The wait was not all that long for my car to be ready. More

by pattipaw17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincenzo Gianni
May 06, 2022 -

Empire Subaru of Huntington responded

Thank you for your 5-star rating! We are so glad that Vinny and the team could provide you with a top-notch experience! It is our pleasure to serve you, and we hope to see you again the next time your vehicle is ready for service! Safe travels!

May 06, 2022

I had a recall to get fixed and the team at Empire did a nice job from the time I got there to the time I picked up my car. I was able to have the use of a loaner car while the service was being done. More

by Benjammin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny and Rich for service
May 06, 2022 -

Empire Subaru of Huntington responded

Thank you so much for your positive review! We are so glad that our team took great care of you and your vehicle throughout your visit. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

May 05, 2022

I had an Excellent experience. The staff is friendly and professional and the service was quick . Vinny was a pleasure to work with - extremely helpful. More

by laureno24
Recommend Dealer
Yes
Employees Worked With
Vincent Gianni
May 05, 2022 -

Empire Subaru of Huntington responded

Thank you for your 5-star rating! We are so glad that Vinny took great care of you and made your experience with us an all-around success! It is our pleasure to serve you. We hope to see you again the next time your vehicle is ready for service. Safe travels!

May 03, 2022

Unbelievably great experience. Dylan or sales person made everything easy and got us a great deal on our fifth Subaru from this dealership. I from order to pick up everything was e More

by rjgoodmark@mac.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Merola, Chris Pompeo, Dillon Graham, Chris Higgison, Rob Lomenzo, Chris Spira
May 04, 2022 -

Empire Subaru of Huntington responded

Thank you so much for your positive review! Providing a seamless and remarkable experience is always our goal, and we are delighted that Dillon's efforts met your satisfaction. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Please do not hesitate to let us know if there is ever anything more that we may help you with in the future!

April 27, 2022

Our salesman John was professional, personable, and easy to deal with. Good experience with him. More

by ronnie.rieger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Livesey
Apr 28, 2022 -

Empire Subaru of Huntington responded

Ronnie, Thank you for leaving John this positive review! We are so glad that he could provide you with a top-notch experience! If there is ever anything more that we may help you with, please do not hesitate to give us a call!

April 27, 2022

Thanks Dillon! I purchased a car from salesman Dillon last week. He was very patient getting vehicle after vehicle out for me to test drive. Explaining all the feat More

by Pris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson, Joe, Roy , Dillon Graham
Apr 28, 2022 -

Empire Subaru of Huntington responded

Pris, Thank you so much for your wonderful review and recommendation! We are honored to have had the opportunity to work with you, and we are so glad that Dillon provided you with the quality service that you deserve! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

April 21, 2022

Richard Ciarletta just makes the experience so easy and pleasant. Listened to the issue, explained the processes and charges, and called with updates. He assured me that a loaner car would be made availabl More

by marc1024
Customer Service
Recommend Dealer
Yes
Employees Worked With
Richard Carletta
Apr 21, 2022 -

Empire Subaru of Huntington responded

Marc, Thank you for sharing the positive experience you had with Richard! We are so glad that he provided you with the quality service that you deserve! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

April 21, 2022

Vinny was very professional and took care of all mr service needs while I waited in the customer service area. I am very happy with my Subaru purchase from that dealership. More

by Jm416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny
Apr 22, 2022 -

Empire Subaru of Huntington responded

Thank you so much for your positive review! We are so glad that Vinny took great care of you and your automotive needs throughout your visit. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he and the team may help you with!

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