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Empire Nissan of Hillside - Service Center
Hillside, NJ
2,625 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,625 Reviews of Empire Nissan of Hillside - Service Center
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March 24, 2018
Not worth the free oil change Everyone is generally nice in the service department but all in all it just feels like a huge sales gain. Everything is an upsell and buttons being cl Everyone is generally nice in the service department but all in all it just feels like a huge sales gain. Everything is an upsell and buttons being clicked in a computer, no informal, human-like conversation to make me feel less like a transaction. Not to mention the minimum 2 hours it takes every single time I go there. I literally lose money at work trying to save $34.95. So, overall, the experience is never without stress. I will not be returning for any type of service whatsoever. More
by Hash
Verified CustomerEmployees Worked With
No idea because no one actually introduces themselves
March 23, 2018
The service manager and the advisor are knowledgeable. Very professional and friendly. I feel very comfortable and at east talking to Chris the service manager and the otherChris the service advisor. Also, Very professional and friendly. I feel very comfortable and at east talking to Chris the service manager and the otherChris the service advisor. Also, the facilities is well managed. More
by DOM_BAGA
Employees Worked With
Chris Park and the other Chris the service advisor.
March 22, 2018
Happy Morning My morning at was very pleasant, nice workers to help me everything that my van needed service requirement It was like a fun morning - in the shop ea My morning at was very pleasant, nice workers to help me everything that my van needed service requirement It was like a fun morning - in the shop early and out very early to enjoy my Saturday with my family. The service workers were the best - I don't remember names but they were the best, each one were very professional More
by MARYREED411
Employees Worked With
I don't remember names - I remember faces They all have my golden check mark!
March 21, 2018
WORST SERVICE EVER When I get there for car service, I was greeting by a nice young man. Great. After that all xxxx broke loose. they took for ever to actually call my n When I get there for car service, I was greeting by a nice young man. Great. After that all xxxx broke loose. they took for ever to actually call my number. When I went to tell the guy my issue with my car he seemed uninterested. After, I asked him how much is it. He said $50 knowing xxxx well it was only $24.00 . whatever ! i also mentioned that there was something sounding wrong with my car . 2 hours later!!!! i go to pay and the front desk little girl had so much attitude.! Then I go to my car and realize I dont have my keys. I find the boy that has my keys and hes like give me a minute. he rushes into the store and doesnt even hold the door for me and goes into a room and is all laughing and joking around. I HAD TO LEAVE BECAUSE I WAS GOING TO BE LATE FOR CLASS. So he gives my keys with an attitude. When I get in my car IT SOUNDS WORST THEN WHAT I CAME IN WITH!? Very squeaky and sounds like theres metal dragging on the floor WORST SERVICE EVER AND NEVER GOING BACK More
by NOEMAIL3
Employees Worked With
N/a
March 21, 2018
Excellent. Everyone here is very Professional especially Ryan. The waiting are is always very clean and the coffee is great very comfortable atmosphere and I am Everyone here is very Professional especially Ryan. The waiting are is always very clean and the coffee is great very comfortable atmosphere and I am always meeting new people here very friendly. More
by MARIORTI
Employees Worked With
Ryan
March 20, 2018
Very helpful service staff! I've been going to this center for four years. This service center is always helpful whenever I go and provide quality service on my car, highly reco I've been going to this center for four years. This service center is always helpful whenever I go and provide quality service on my car, highly recommend! More
by Kenny Melendez
Employees Worked With
Service Manager Chris
March 20, 2018
Exceeds Expectations!!!! “ Exceeds Expectations! ” I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my pr “ Exceeds Expectations! ” I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. Anthony Sulsenti took the time to give me all of my options and was never pushy. I ended up getting a brand new car that I LOVE and can afford. He even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. I highly recommend Anthony Sulsenti. It was worth the time I spent there. More
by ANNIVAIN
Employees Worked With
Anthony, Paco
March 19, 2018
Service My experience was awesome u get a warm welcome wen u arrived u get checked rite in ,andbu get called in a few min,keep up the good work My experience was awesome u get a warm welcome wen u arrived u get checked rite in ,andbu get called in a few min,keep up the good work More
by PHILLIP.N.PITT
Employees Worked With
Cassandra
March 18, 2018
Great Service I received regular check up and oil change. The service guy was great. And they were more than willing to meet my needs and requests. I received regular check up and oil change. The service guy was great. And they were more than willing to meet my needs and requests. More
by AKEEM.SMITH973
Employees Worked With
Not sure
March 18, 2018
Great. There was no complaint. Everything was done as promised and as expected. I always feel comfortable when I take my car in for service and I always leave satisfied. Everything was done as promised and as expected. I always feel comfortable when I take my car in for service and I always leave satisfied. More
by macncee
Employees Worked With
Female and pregnant.
