Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Empire Nissan of Hillside - Service Center
Hillside, NJ
2,625 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,625 Reviews of Empire Nissan of Hillside - Service Center
Sort by
April 10, 2018
Brakes Great service. The work was done on time and the staff are amazing. I would definitely recommend to all of my friends and family. Keep up the great wo Great service. The work was done on time and the staff are amazing. I would definitely recommend to all of my friends and family. Keep up the great work More
by linda.georges04
Verified CustomerEmployees Worked With
Brandon, Chris, Les Turchin
April 10, 2018
Appointment is a waste Took 2.25 hours for an oil change.This is my 3rd oil change with the dealer and never the same price for the exact service. Cashier wad on a smoke bre Took 2.25 hours for an oil change.This is my 3rd oil change with the dealer and never the same price for the exact service. Cashier wad on a smoke break so I even had to wait to pay. Will not return for service OR my next purchase. More
by Sakinah Garland
Employees Worked With
New employee
April 10, 2018
VACUUM Please vacuum INTERIOR and wipe clean front and back window during oil change. I have requested this before to no avail. Thank you for listening. Please vacuum INTERIOR and wipe clean front and back window during oil change. I have requested this before to no avail. Thank you for listening. More
by MARIEANDERSON64
Employees Worked With
Don't recall
April 10, 2018
Excellent I love everything Gustavo and Louis take good care of me I really appreciate all the help great service and it will help get more customers from time I love everything Gustavo and Louis take good care of me I really appreciate all the help great service and it will help get more customers from time to time More
by TANYALOVE442
Employees Worked With
Gustavo and Louis
April 09, 2018
sat for almost 3 hours went in for a 9am oil change and didn’t leave until almost 12 .. horrible just horrible .. horrible will not be returning here for my next oil change went in for a 9am oil change and didn’t leave until almost 12 .. horrible just horrible .. horrible will not be returning here for my next oil change More
by tiffanygaddy21
Employees Worked With
Stephanie Canepa
April 09, 2018
Less than expected Another Nissan Service Center I went to before coming to Route 22 Nissan would always let me know what needed to be done to my vehicle even though i w Another Nissan Service Center I went to before coming to Route 22 Nissan would always let me know what needed to be done to my vehicle even though i was only there for an oil change. From tires to transmission. Route 22 Nissan didn't tell me anything. More
by QDAMAX76
Employees Worked With
I don't know his name
April 09, 2018
Exceeded my expectations Using the user-friendly online tool to schedule an appointment for car service saved me some time from my busy schedule. In addition, the time it took Using the user-friendly online tool to schedule an appointment for car service saved me some time from my busy schedule. In addition, the time it took to check in my car to driving off was seamless. I highly recommended this place for car service. More
by HillsideP
Employees Worked With
Franklin Zelaya
April 09, 2018
Great service the people was nice and I got offered a nice deal so I can come back. The wait wasn’t too long and they had free chips the people was nice and I got offered a nice deal so I can come back. The wait wasn’t too long and they had free chips More
by RYANOLIVER596
Employees Worked With
Frank or Alex
April 08, 2018
Very satisfied Chris over in the service department really helped turn a hopeless situation into an affordable one. I really appreciate all of his time and help in r Chris over in the service department really helped turn a hopeless situation into an affordable one. I really appreciate all of his time and help in resolving my car issue. Thank you Nissan for valuing a loyal customer. More
by CHRISTINA_DARIUS
Employees Worked With
Chris
April 05, 2018
Just an oil change Came in for an oil change. Took about an hour. Since it was a Nissan, they looked over the whole van, which may be why it took so long. Decent expe Came in for an oil change. Took about an hour. Since it was a Nissan, they looked over the whole van, which may be why it took so long. Decent experience, friendly. More
by NONE3
Employees Worked With
Stephanie Canepa
