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Empire Nissan of Hillside - Service Center
Hillside, NJ
2,625 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,625 Reviews of Empire Nissan of Hillside - Service Center
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April 18, 2018
Great service always Great work great customer services always great to come there never a problem when you need help they right on it great work go nissan Great work great customer services always great to come there never a problem when you need help they right on it great work go nissan More
by TERRIANELSON26
Verified CustomerEmployees Worked With
Chris
April 18, 2018
Worst Service When i got there it was 12 45pm but when i left it was 3 20. It took them two hrs and 10mins to get done which it shouldve took them 45min to finish t When i got there it was 12 45pm but when i left it was 3 20. It took them two hrs and 10mins to get done which it shouldve took them 45min to finish the job. More
by AHMEDI0
Employees Worked With
Chris
April 18, 2018
Ok Service Was my first time here and I expected more. Employees were polite but not caring. The waiting area were they have coffee and tea was so dirty. Went fo Was my first time here and I expected more. Employees were polite but not caring. The waiting area were they have coffee and tea was so dirty. Went for an oil change and after 45 minutes of waiting I got up from where I was seating noticed my car was ready but no employee came to let me know that my car was ready. I approached an employee (wish I knew names) he was eating and on his phone and we he saw me he said “oh yeah by the way your car is ready” in which I already knew because my car was seating out there done for about 10 minutes. Then he gives me my keys a paper without even going over of what they did and just said “thank you have a good day”. I got to my car and the plastic and paper was still on my seat. No one took the time to take it off my car. I mean, I can and did it myself but that’s not the type of service I expected. Overall, it was not the type of service I expected and wanted from Nissan. More
by NOEMAIL3
Employees Worked With
Unknown
April 17, 2018
It was good, I had no issues No bad review to stat, I had a descent experience, I didn’t plan to spend what I did, however that is water under the bridge No bad review to stat, I had a descent experience, I didn’t plan to spend what I did, however that is water under the bridge More
by DCG5426
Employees Worked With
Don’t recall the service rep name
April 17, 2018
Was charged for oil change but listed as free very unhappy Car sounds rough after leaving there making different noise now ! Not sure if something was done wrong and u was charged 20 for oil change and the pap Car sounds rough after leaving there making different noise now ! Not sure if something was done wrong and u was charged 20 for oil change and the paper I noticed later says free oil change More
by Vonetta h
Employees Worked With
Frank valerio
April 12, 2018
Great service Chris was very helpful in explaining the services I needed for my vehicle. Very efficient while multitasking aswell as clear and concise with his w Chris was very helpful in explaining the services I needed for my vehicle. Very efficient while multitasking aswell as clear and concise with his work. More
by JACOBS.MILES323
Employees Worked With
Chris
April 11, 2018
Best place for Oil change Cassandra is one of the best employees at Route 22 Nissan, the good thing about Cassandra is she cares about the Custmers and she try her best to keep Cassandra is one of the best employees at Route 22 Nissan, the good thing about Cassandra is she cares about the Custmers and she try her best to keep the customers happy so they come back. More
by LASTHOUR12BB
Employees Worked With
Cassandra
April 11, 2018
Excellent Cassandra is one of the nicest woman I've met she's very kind and welcomes you to the service center Makes you feel like you are at home. Chris wa Cassandra is one of the nicest woman I've met she's very kind and welcomes you to the service center Makes you feel like you are at home. Chris was my service advisor he sat me down let me know what I needed to be done to my car and got it done in a timely fashion manner. I've been having a great experience with route 22 Nissan service center keep up the good work More
by NELSONRESENDE
Employees Worked With
Chris and Cassandra
April 11, 2018
Service Very friendly and courteous. I would recommend the sales and service to anyone that wishes to purchase or keep up the maintenance of their vehicles. Very friendly and courteous. I would recommend the sales and service to anyone that wishes to purchase or keep up the maintenance of their vehicles. More
by TTONSUL28
Employees Worked With
Les
April 10, 2018
Employees are great! I bought my car from Rt 22 and will always go to them. Only reason why I didn’t give 5 Stars because of the wait time for the service to be done. I ge I bought my car from Rt 22 and will always go to them. Only reason why I didn’t give 5 Stars because of the wait time for the service to be done. I get it it’s a Saturday afternoon and I had to wait almost 2 hours for just an oil change. All the employees were very nice. More
by JESSICAMSTORY1
Employees Worked With
I’m not sure if his name but very nice
