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Empire Nissan of Hillside - Service Center

Hillside, NJ

4.3
2,625 Reviews

2,625 Reviews of Empire Nissan of Hillside - Service Center

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May 14, 2018

Amazing Services and savings My wife brought the Nissan Sentra 2012 to Route 22 Nissan and was treated as a queen and she had a coupon the manager gave discount in the coupon 39.9 More

by IVANBSIL37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Rene, Carol Richardson, Rich Padilla, Carlos Freitas
May 14, 2018

Mantenience It was very good. So fast even in that busy day. The service team care my car and give the corresponding diagnostic response at time More

by fgonzeyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Evelyn Forty
May 14, 2018

Good work guys Just wana say thanks for fixing power steering fluid leak .its been 2 days and no drip or noise thanks again and keep up the good works. More

by PHILLIP.N.PITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Rene, Gus Ferreira
May 14, 2018

Great Service Scheduling a service appointment is very convenient and easy. Friendly team is always ready to help you. We are very satisfied with the service. Recom More

by tpantejkova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Grana
May 12, 2018

Great experience with Jake Great experience at Rt. 22 Nissan. Jake Tapia was professional and made the process simple and pleasant. Love my new car and can’t wait to drive it! More

by Adrienne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Tapia
May 10, 2018

Horrible My appointment was at 940am amd I didn’t get my car back until 1pm . I was waiting for almost 4 hours . Will not ever go there again and definitely wi More

by Mjmesias927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember persons name
May 11, 2018 -

Empire Nissan of Hillside responded

Mr. Mesias, I am so sorry for the delay in having your service completed. Please allow me the opportunity to ensure that this does not happen again. Please call me at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

May 09, 2018

Wonderful It was a great experience I love MS. Cassandra Rene she was helpful polite and very professional I would recommend her as the go to person thanks agai More

by CUMMINGS53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know name, Cassandra Rene
May 10, 2018 -

Empire Nissan of Hillside responded

Dear Customer, Please give me a call at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

May 09, 2018

Not so happy customer I went for an oil change and was told by the service representative that was a walk-in and would have to wait up to 3hrs despite the fact that I had a More

by KARAR1223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Padilla
May 10, 2018 -

Empire Nissan of Hillside responded

Dear Customer, I am so sorry for the delay in having your service completed. Please allow me the opportunity to ensure that your next visit is completed in a more timely manner. Please give me a call at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

May 09, 2018

Oil Change To Whom It May Concerns, My only complaint, is there needs to be a sign posted, regarding Nissan no longer accepting personal checks. Thank you More

by JBOYDDRUITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Padilla
May 08, 2018

Crap servive-nasty people Find my keys and act like you care about me. Next time don't make me wait and find my own car. stop hiring smug little xxxxxx. More

by KWALSH15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
A few who could't give a XXXX that I was there
May 10, 2018 -

Empire Nissan of Hillside responded

Mr. Walsh, Please give me a call at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

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