Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Empire Nissan of Hillside - Service Center
Hillside, NJ
2,625 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,625 Reviews of Empire Nissan of Hillside - Service Center
Sort by
June 24, 2018
Major improvement! I've had a bad experience before but this time was wonderful. Staff were polite and professional. I was kept informed. The wait time was exactly what I've had a bad experience before but this time was wonderful. Staff were polite and professional. I was kept informed. The wait time was exactly what was promised. The knot rain for 4 star is that this may be a one time deal. I happen to come in on a good day. If this service continues will rate 5 star More
by MYRNALOPEZG
Verified CustomerEmployees Worked With
Christopher Park, Juan Torres
June 22, 2018
Excellent Wonderful service and they very friendly and i love the fact that tbey check everything in my car and let me know what need to be change and how long Wonderful service and they very friendly and i love the fact that tbey check everything in my car and let me know what need to be change and how long i can continue using the vehicule with i change them . More
by KERRLOVE37
Employees Worked With
Dont know , Rich Padilla
June 20, 2018
Awesome Best place to take your t do services , that’s where me and my husband take our cars to for free services . Go there guys you won’t regret Best place to take your t do services , that’s where me and my husband take our cars to for free services . Go there guys you won’t regret More
by Yamen4short
Employees Worked With
Eric Kaplan, Cassandra Rene
June 19, 2018
Service review Was not so pleased with my recent visit, had oil change and availed of 2 bundle to include cabin filter changed and check up of a water leak. It took Was not so pleased with my recent visit, had oil change and availed of 2 bundle to include cabin filter changed and check up of a water leak. It took too long and wish I will be updated of length of time. I was the first customer. Also, I observed my car did not smell like new despite cabin filter change like the first time I did my first 15O00 miles. I also hit my head at the column near the glass door, making my visit worst. Anyway, I prefee to service my car in Nissan but looks like too many new people. More
by MAYHERTER
Employees Worked With
Cassandra Rene, Rich Padilla
June 19, 2018
Service Good reception provided. The waiting area is comfortable as well. I was well attended and service was done well. I also didn't wait too long Good reception provided. The waiting area is comfortable as well. I was well attended and service was done well. I also didn't wait too long More
by Mulerwa
Employees Worked With
Rich Padilla
June 19, 2018
Service Center issue but resolved well I had a big issue with the service center but was resolved excellently by Cassandra. My issue were corrected promptly ! Really appreciate the follow u I had a big issue with the service center but was resolved excellently by Cassandra. My issue were corrected promptly ! Really appreciate the follow up ! More
by King911
Employees Worked With
Cassandra Rene
June 18, 2018
Knowledgeable informed staff Efficient and drama free sales experience, received the car and color I wanted within hours of my visit all insurance and paperwork taken caste of. Efficient and drama free sales experience, received the car and color I wanted within hours of my visit all insurance and paperwork taken caste of. More
by James124
Employees Worked With
Jacob
June 18, 2018
Windshield wiper fixed, oil change and tire realignment Service of vehicle for versa note. Windshield wiper in the rear of vehicle was not working. Also tired realignment was needed as well as an oil change Service of vehicle for versa note. Windshield wiper in the rear of vehicle was not working. Also tired realignment was needed as well as an oil change. More
by DENAY114
Employees Worked With
Rich Padilla, Carlos Freitas
June 18, 2018
Good work guys Thanks for the warm welcome wen u arrived at the device door ,after checking in they asked if u want some thing to drink or snacks.just wana say y Thanks for the warm welcome wen u arrived at the device door ,after checking in they asked if u want some thing to drink or snacks.just wana say you guys are awesome,thanks for making my short wait feels shorter. More
by PHILLIP.N.PITT
Employees Worked With
Cassandra Rene
June 16, 2018
Excellent Visit route 22 service they are excellent and professional. Everyone very nice and helpful! Service Manager very professional Everyone from start t Visit route 22 service they are excellent and professional. Everyone very nice and helpful! Service Manager very professional Everyone from start to finish very friendly. More
by ALEXJ0611
Employees Worked With
Christopher Granados , Dave Tober
