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Empire Nissan of Hillside - Service Center

Hillside, NJ

4.3
2,625 Reviews

2,625 Reviews of Empire Nissan of Hillside - Service Center

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August 01, 2018

The service was very good That service was great and fast they are very friendly they have people that speak every language thank you for everything.I would recommended a frien More

by JUANAGRANDE19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami omar
August 01, 2018

Service murano Service was professional. Very attentive and thorough. However I was there for 6 hours and wasn’t able to get the shuttle to shop even or get food. More

by ADRIAN.P.BANKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami
August 01, 2018

Slow response It took a week to fix just key recalibration. Despite numerous calls response was almost nil. Nobody provided clear picture. Despite being enterpri More

by NOEMAIL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Padilla
Aug 02, 2018 -

Empire Nissan of Hillside responded

Dear Customer, Please allow me to personally address and rectify your concerns. Please call me at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

August 01, 2018

Great Service Always GREAT Service! Always courteous always great! Great great GREAT Service!! Too many words required just to do a survey this is what makes ppl n More

by MICHANDSAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Rene, Nicole Granados, Melina Rodriguez, Rich Padilla
July 31, 2018

Excellent service.will definitely recommend. I was very satisfied with the service and look forward to come again.chris Park was very helpful and professional.He took care of me. More

by Didier ape123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Park
July 31, 2018

Oil change General maintenance, oil change was in and out within an hour. Service representative has a wonderful personality and provides great customer. He did More

by CEENITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None of the above
July 30, 2018

Paid service never completed (confirmed by Service Advisor). I am a long standing customer of Route 22 Nissan. I was very disappointed with the level of service received on 7/28/18. The Service Advisor informe More

by MLNDFRANKLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 30, 2018 -

Empire Nissan of Hillside responded

Dear Customer, Please give me a call so I can ensure that your concerns are properly addressed. I can be reached directly at (973)705-9300 extension 232. I look forward to hearing from you! Thank you, Howard Newman Corporate Customer Relations Manager

July 30, 2018

Best experience as of yet I had come in to get a oil change and to get my brakes done. I believe the guy who helped me name was maybe Anthony? He informed me about the notes th More

by SUGGS.EMERCHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lopez
July 30, 2018

The service was good, but took to long 1:20 minutes. It took to long for my car to be serviced, but it was a Saturday and very busy. I felt that the technical consultation could have gave me more inform More

by MyDog4848
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Tober
July 28, 2018

BEST SERVICE & IN TIME DELIVERY Brought my SUV in for an oil change while I waited. The wifi for my laptop was an extra plus. I was in at 2pm and out by 2:30 with a great discount to More

by Geo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRIS
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