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Empire Nissan of Hillside

Hillside, NJ

4.4
4,707 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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56 US-22

Hillside, NJ

07205

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Showing 4,707 reviews

March 14, 2011

Route 22 Nissan in Hillside New Jersey is very deceptive in their advertising. They use the ole "Bait and Switch" tactic. They list really nice cars with low milage at an incredible price, but when you get More

by TeddyD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Janet Costa
Mar 26, 2011 -

Empire Nissan of Hillside responded

We sell a lot of cars for a little, not a little for a lot. As a result, most cars that we display, don't last too long and get sold right away, as our prices are usually bellow wholesale levels, as compared to other dealers. It appears that this customer was anable to buy a car because he was taking his time deciding and thus missing out on opportunies, as other customers were making decisions a lot quicker than this dilly-dally individual. We take orders over the phone all the time and very often, a vehicle gets sold as soon as it gets listed online. Route 22 Nissan always provides best prices and superior service to their customers. Thanks.

March 07, 2011

I was going to buy a car so when I tried to call the dealership to find out the final price, the sales assistant was unbelievably rude to me, transferred me to somebody and my call was never answered! T More

by Mary83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember
Mar 26, 2011 -

Empire Nissan of Hillside responded

This customer saw one of our vehicles online, which was listed considerably for a lot less than what he/she would pay anywhere else. The customer felt offended that we would not take an offer over the phone for thousands less than our already deeply discounted price online. The customer became indignant over the fact that we wouldn't negotiate over the telephone and became rambunctious. While we remained polite and courteous, this customer started to use expletives and hung up the phone. Oh well, there are rude and obnoxious people everywhere. Route 22 Nissan always provides best prices and superior service to their customers. Thanks.

December 21, 2010

Outstanding dealership! Very helpful sales staff, friendly but not pushy. Even had a service tech ask if we had any maintenance or service questions before we closed the purchase! They showed me carf More

by JCNissanOwner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
December 13, 2010

i weht their cause they had the cheapest new cars and i i weht their cause they had the cheapest new cars and i got one that i want i paid cash and got a good price mike was cool and made sure got me the More

by shadygurl231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike b
December 12, 2010

A COMPLETE JOKE!! I found a Mini Cooper S that I was very interested in online and it happened to be at Route 22 Nissan.. I called to get some information and was redirected by the receptionist 2x and finall More

by bmwx5tudm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't even remember
Mar 26, 2011 -

Empire Nissan of Hillside responded

Customer attempted to offer thousands bellow already deeply discounted price for a vehicle that was advertised at a below wholesale level. We've agreed to work with the customer and discount our vehicle a little more. Apparently, it wasn't enough and the customer stated that because of our advertisment, where we state that we are "negotiable and won't turn away any reasonable offers" we should accept thousands less than what we advertised. Customer became belligerent when we tried to explain that his offer wasn't reasonable, as it was thousand less than the market price. We do not want a customer like this one and consider ourselves very fortunate not to sell a car to a belligerant bafoon, who uses expletives in every sentence. Route 22 Nissan always provides best prices and superior service to their customers. Thanks.

December 11, 2010

I went in to buy a Used Car, they were able to find a Car that fit my needs, I asked for Carfax Report, Route 22 Nissan tried to Cheat me by hiding the pages of carfax report that had details of accidental h More

by guptroh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank
November 29, 2010

In my experiences with buying cars, this has to be the best one yet. I have had owned 10 cars and for every experience I've had, this had to be the easiest. The staff was friendly, courteous and very hel More

by sjmendoza115683
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nuno
November 25, 2010

Jon helped my daughter find the exact car she wanted. Jon helped my daughter find the exact car she wanted. They have tons of cars that every age would want, my daughter is 16 and I am 42, we both fo More

by xxxnisxxx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3
November 24, 2010

I went there today to buy a car but wasn't sure what I wanted.  I was deciding between a 2008 Altima or Maxima.  Mike was very helpful with helping me with which car I could afford with my budget, and I a More

by sugarhappydriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
November 14, 2010

I went in to help my mother get a car. The discussed price was $40, 000.00, this includes taxes fees and any other costs that came with it( so we were told). To make a long story short. The final price More

by nanantwi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
can't remember it was so long ago
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