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Empire Nissan of Bay Ridge

Brooklyn, NY

4.8
1,209 Reviews

6501 5th Avenue

Brooklyn, NY

11220

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1,209 Reviews of Empire Nissan of Bay Ridge

December 22, 2025

Carmine Pennella @ Nissan Bayridge is professional and the best in the business. Love this dealership :) More

by JOJO.Capestro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmine Pennella
Dec 23, 2025 -

Empire Nissan of Bay Ridge responded

Your review for Carmine and our dealership is much appreciated. As a gentle reminder, you are welcome to visit us anytime you need automotive services, our friendly staff will make sure you receive the 5 star service you deserve!

December 18, 2025

Wifi isn't all that great wasn't able to make the payment option i perffered due to lack of wifi. More

by Sunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Dec 19, 2025 -

Empire Nissan of Bay Ridge responded

We thank you for this feedback. It is our hope that you consider visiting us again for your next automotive services, so we can ensure your complete satisfaction next time!

November 28, 2025

Pleasant experience. The representative is very knowledgeable! I don't remember his name but five stars is not enough. Keep up the great work More

by almirafuller1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don't remember
Dec 02, 2025 -

Empire Nissan of Bay Ridge responded

We appreciate your review! Please feel free to visit us anytime you may need automotive care. Our friendly staff will gladly deliver 5 star service to you again.

November 24, 2025

Carmine and his team always get my vehicle fixed right the first time. I highly recommend Empire nissan of bay ridge. His team of factory Trained and ASE Certified technicians are top notch. Thank you t More

by ASCUDERI147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmine Pennella
Nov 25, 2025 -

Empire Nissan of Bay Ridge responded

This review for Carmine and our service team is greatly appreciated! You are welcome to visit us anytime you need automotive care, our ASE Certified technicians will gladly assist you! We wish you well.

November 17, 2025

Rod Spodar my service agent was extremely helpful. He communicated well and went above and beyond to make sure my experience was positive one since I've had many negative experiences in the past worth More

by rmaffettone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Spodar
Nov 20, 2025 -

Empire Nissan of Bay Ridge responded

Thank you for your kind review! We are glad that Rod was helpful and informative. Our guest's satisfaction is our utmost priority. Please do not hesitate to give us a call if you ever have any further questions or concerns.

October 29, 2025

I brought altima in for an issue with my rear seat. Joe my service rep.and his team were on point from start to finish. I was even given an area to sit and and get some work done privately. More

by fab024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Oct 30, 2025 -

Empire Nissan of Bay Ridge responded

Thank you for taking the time to leave us this positive review! We are glad that Joe took great care of you and your Altima. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

October 09, 2025

Excellent service. My husband and I were treated with respect, we were very comfortable, and our dealer, Thomas Dryer was determined to get us the vehicle we desired. T More

by shannonrivera717
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Dryer
Oct 09, 2025 -

Empire Nissan of Bay Ridge responded

Shannon, Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from Thomas! Please contact us when your new vehicle is ready for its first service. We would be happy to help!

October 06, 2025

I would like to say that my family and I had a wonderful experience and David Rivera was extremely helpful throughout the whole process. More

by breannawalker140
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr
Oct 06, 2025 -

Empire Nissan of Bay Ridge responded

Breanna, Thank you for your time and feedback. We are delighted to hear that your shopping experience with David was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal!

October 01, 2025

David Rivera was very knowledgeable and helpful with my purchase. Definitely recommend dealership and sales person. Everything was done in a timely manner. More

by Rina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr, Joe Randazzo
Oct 01, 2025 -

Empire Nissan of Bay Ridge responded

Your 5 star reviews for David and Joe are much appreciated! We hope to have the pleasure of working with you again someday, Rina. Feel free to reach out to us if we can be of any other help to you with your automotive matters.

September 26, 2025

Thank you Reggie and David you guys were amazing. I had a great experience . Thank you again More

by garciami93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr
Sep 26, 2025 -

Empire Nissan of Bay Ridge responded

Hello, Thank you for your review and feedback. We are pleased to hear that Reggie and David were able to provide you top-notch customer service. We look forward to seeing you again in the future.

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