Empire Nissan

Walter Molina made it happen. Now I'm living the dream! My old car was making life difficult. Even though I was loyal to my old car it was beginning to be disloyal to me. Walter Molina matched me with a car My old car was making life difficult. Even though I was loyal to my old car it was beginning to be disloyal to me. Walter Molina matched me with a car that I am truly happy with at the right price. No gimmicks no pressure, just awesome Customer Service! More

Best Car buying experience ever ! I was in and out within 2 hours which is a personal record for buying a car. Wasi was awesome...no upselling, not pushy, straight forward and best of I was in and out within 2 hours which is a personal record for buying a car. Wasi was awesome...no upselling, not pushy, straight forward and best of all he did the process from start to finish which never happens. Usually you have to talk to 4 different people before you get out of the dealership with your car. I would suggest you use his 32 years experience and buy from Uncle Wasi !! Dealership was clean, professional staff (Diane thanks for all your help!!) If you want an honest dealership I strongly suggest buying from Wasi at Empire Nissan. The Nissan NV Passenger Van is an incredible van and perfect for both work and family. Thanks Everyone !! Steve Johnson San Clemente, CA More

Best Experience Ever!!!! Before coming to Empire Nissan we had been to other dealers. Our experience at the other dealers were way beyond horrible compared to Empire Nissan. Before coming to Empire Nissan we had been to other dealers. Our experience at the other dealers were way beyond horrible compared to Empire Nissan. We were greeted at the parking lot, were taken on test drive with no pressure. Manny stuck with us as patient as possible all the way to the end not knowing the outcome. Adam stepped in just as we were going to give up. Adam new what we were capable of and didn't give up on us. I think he gave us a very good deal and worked along with another gentleman (sorry didn't get his card, with name), wish I would have remembered his name cause Empire Nissan was the best experience I have ever had. A team that worked together to make customers more than happy. Thank you Manny Cabrera, Adam Nachreiner and other Gentleman(sorry didn't get your name ). More

Sam is the Best I have been to many car lots and I never had a desirer to purchase a Nissan. When I came to Nissan Sam the agent came up to me he was very easy I have been to many car lots and I never had a desirer to purchase a Nissan. When I came to Nissan Sam the agent came up to me he was very easy to work with, never forced himself on me was very patient and the service was so good he explained all the details of the car so well that I fell in love with the car I am so glad I came to Nissan and Sam was there Sam you are the Best More

Great Experience! No betting around the bush and No bait and Switch. Internet sales is the way to go when purchasing a car. We would definitely Recommend the Internet Sales Dept. and Switch. Internet sales is the way to go when purchasing a car. We would definitely Recommend the Internet Sales Dept. More

Bought LEAF at Empire through Costco 4-05-13. Bought LEAF at Empire through Costco 4-05-13. Negative: Was told but not shown Costco price as is policy. Was promised name of contractor to ins Bought LEAF at Empire through Costco 4-05-13. Negative: Was told but not shown Costco price as is policy. Was promised name of contractor to install home 220 charger (never got the name) but salesman got distracted by another customer and made me wait for > one hour to complete my transaction. Salesman refused my request to top off electric charge while waiting. . When we finally closed the deal, I thought my LEAF orientation was OK until I visited Carson Nissan on 05-12-13 for a 26 minute "quick charge" on their Level 3 charger (nice!), Salesman there (Irwin Vasquez) filled in the many holes in my understanding of the vehicle. Two weeks ago, "Owner Loyalty Manager" Irma Vasquez of Empire Nissan called me in re to my mostly negative internal Nissan review. She promised to send me the written confirmation of my Costco quote, but to date, this has not been forthcoming. The Empire service manager, Jerry Farris, has sent me two letters promising 4 free oil changes even though I can't use them in that my car is electric! Positive: A service tech felt sorry for me waiting in the customer lounge and was actually quite kind and informative. Complimentary popcorn was delicious. Love the car! More

went and my wife to look around for a new Rouge " i might soilled it wrong but you got it" walked around we finely found a young gentleman his name is Waseem. he was very friendly and laid all options might soilled it wrong but you got it" walked around we finely found a young gentleman his name is Waseem. he was very friendly and laid all options in front of us without being pushy. He cared about our satisfaction more than just the sale ( that was new for me in any dealership. this was my first experience in Empire Nissan and it won't be the last. I realy recommend the dealer. More

I received a call from an extremely professional service manager at the dealership. He was apparently unaware that I was unsatisfied with the service I had received from his department and he is working wit manager at the dealership. He was apparently unaware that I was unsatisfied with the service I had received from his department and he is working with me personally to resolved my issues. Based on my conversation with him, I am very hopeful that there will be a positive outcome for all involved. I look forward to submitting an updated review in a couple of weeks. More