
Empire Nissan
Ontario, CA
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Excellent Experience! I went to Empire Nissan and I Purchased a vehicle. I was fully satisfied with the treatment that I got and the whole experience while I was there. I w I went to Empire Nissan and I Purchased a vehicle. I was fully satisfied with the treatment that I got and the whole experience while I was there. I want to thank the whole staff especially Manny who took the time to explain and to answer all my questions. I had an amazing customer service experience and I will definitely be back for an upgrade or to purchase another vehicle. I More
purchased a nissan I was very satisfied with the sales rep. I sure will recommend it to anyone. Friendly atmosphere Always asked if i needed something to drink. I was very satisfied with the sales rep. I sure will recommend it to anyone. Friendly atmosphere Always asked if i needed something to drink. More
Excellent John the GM and his staff are amazing. They truly know the meaning of excellent customer service. They go above and beyond!!! I was very pleased and l John the GM and his staff are amazing. They truly know the meaning of excellent customer service. They go above and beyond!!! I was very pleased and love my new Nissan Rogue. More
Dealership Excellent/Nissan fuel issues Just wanted to say thank you for the fast efficient service when I brought my 2015 Nissan Rogue in yesterday for an oil change. Your Service advis Just wanted to say thank you for the fast efficient service when I brought my 2015 Nissan Rogue in yesterday for an oil change. Your Service advisor Gary Worley was indeed courteous efficient and very accommodating. My Rogue had a slow leak in the right rear tire, he inspected it and determined that it was repairable and even made a suggestion as to where I could get it repaired, since Empire no longer provides that service. I was in and out inside of 30 minutes, I was impressed with Empires service, especially Gary Worley, he is an excellent representative for Empire Nissan. The only thing I don’t like about my Nissan is that is that according to the Owners Manual is says that my warrantee will be voided if I use ethanol fuel E-15 or E-85. The only place I can find pure Gasoline is in Redlands. Locally I can find some service stations that say their fuel is up to 10% Ethanol. Then it is not guaranteed that their fuel cannot be higher than 10%. If I had it to do over again I would buy a different car that would be capable of using fuel that contained ethanol. I warn my friends about this caveat that is not talked about during the sales process, you have to find it out when you read your owners manual. That being said, I am very pleased with Gary Worley who will be my go to guy for service. More
Great service I have great customer service every time I go to Empire. They don't try to upsell me and value my time. Andy has always been great every time I work w I have great customer service every time I go to Empire. They don't try to upsell me and value my time. Andy has always been great every time I work with him. Thanks for the truly exceptional service. More
Great Customer Service I have purchased 3 vehicles from Empire Nissan. I would like to commend Felipe on awesome customer service. He is honest, reputable and a pleasure t I have purchased 3 vehicles from Empire Nissan. I would like to commend Felipe on awesome customer service. He is honest, reputable and a pleasure to deal with. He is a definite asset to your dealership. Thank you for all you do! Linda Hernandez More
Truly exceptional My 2013 Altima's check engine light came on and I contacted the dealership and Andy was able to get me in the same day. It took just a few minutes to My 2013 Altima's check engine light came on and I contacted the dealership and Andy was able to get me in the same day. It took just a few minutes to diagnose (I needed a software update on my ecm); it was updated and I was out the door within 20 minutes! I was very impressed with their speed and professionalism during my visit. More
"Excellent service and Outstanding sales team" Bought new 2015 nissan sentra. My autobroker Joe Nacion & sales manager Ruel Bandoja were very friendly & helpful. They did all their best to find me Bought new 2015 nissan sentra. My autobroker Joe Nacion & sales manager Ruel Bandoja were very friendly & helpful. They did all their best to find me a good car with a right price. Thank you so much for the effort and hard work. More
Great service Took my car in for service and as always great quick service. My service advisor Felipe was very friendly and professional. Overall a great experience Took my car in for service and as always great quick service. My service advisor Felipe was very friendly and professional. Overall a great experience. More
Hard work and Honesty Thank you so much for your excellent services. I am sending you My appreciation to your Service is greater than the words I could express in this no Thank you so much for your excellent services. I am sending you My appreciation to your Service is greater than the words I could express in this note. More