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Empire Nissan

Ontario, CA

4.9
493 Reviews

1377 Kettering Loop

Ontario, CA

91761

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Showing 493 reviews

February 26, 2026

Helpful and polite staff. The entire car buying process was easy & efficient. The salespeople I interacted with were helpful and courteous. No issues. More

by hmiele
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I'm not sure names of both salespeople. One was Victor
Feb 27, 2026 -

Empire Nissan responded

We’re delighted to hear about your smooth car buying experience! Our team works hard to provide excellent service, and it’s wonderful to know they made a positive impact. Thanks for sharing your thoughts, and enjoy your new ride! Regards, John Fakhoury General Manager Customercare@empirenissan.com

February 21, 2026

Empire had the most competitive service pricing in the area. Everything was simple from making the appointment, selecting who you want to see, and getting the estimate upfront. Check in was quick, car r More

by James2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Temores
Feb 23, 2026 -

Empire Nissan responded

We're delighted to hear about your positive experience! It’s fantastic that you found our service pricing competitive and enjoyed the seamless process. Fabian will be thrilled to know you appreciated his help. Looking forward to serving you again! Regards, John Fakhoury General Manager Customercare@empirenissan.com

February 19, 2026

Gary Worley is the best and professional! I have been working with him over 20 years More

by jellocell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Worley
Feb 20, 2026 -

Empire Nissan responded

We’re so glad to hear about your positive experience with Gary! His professionalism and dedication truly stand out, and it’s wonderful to know he’s been a trusted partner for you over the years. Your support means a lot to us! Regards, John Fakhoury General Manager Customercare@empirenissan.com

February 03, 2026

Empire Nissan From Ontario Is my dealer shop To go. I have been a loyal customer for the past 20 yrs and thanks to Manny Cabrera, Adam Nachreiner, Juan García, Gary Worley and Irma Vásquez who have be More

by almadeliammagallanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel Alzwaideh, Rizwan Ali, Gary Worley
Feb 04, 2026 -

Empire Nissan responded

We’re so glad to hear about your positive experiences! It’s wonderful to know that Manny, Adam, Juan, Gary, and Irma have consistently provided you with exceptional service over the years. Your loyalty means a lot to us, and we’re grateful for your recommendation! Regards, John Fakhoury General Manager Customercare@empirenissan.com

February 02, 2026

Gary Worley always takes great care of me. Empire Nissan is lucky to have the great people that they have, in every department. More

by wrpersi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Worley
Feb 03, 2026 -

Empire Nissan responded

We’re so glad to hear about your positive experience with Gary and our team! It’s wonderful to know that our staff’s dedication shines through. Your kind words motivate us to keep providing excellent service in every department. Thanks for sharing your thoughts! Regards, John Fakhoury General Manager Customercare@empirenissan.com

January 26, 2026

I have had nothing but the very best service and professional assistance since coming to Empire Nissan back in July 2015 to purchase a vehicle. More

by scottladdusaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac in Sales and Fabian Temores, Basel Alzwaideh, Gary Worley
Jan 28, 2026 -

Empire Nissan responded

Thank you for your kind words, Scott! We're glad that you've had excellent service since 2015. Our team is dedicated to providing professional assistance, and it's great to know we've met your expectations. We look forward to continuing to serve you! Regards, John Fakhoury General Manager Customercare@empirenissan.com

January 22, 2026

This has been our “go to” for the last 15 years. Nothing about its exceptional service has changed. Cannot imagine going anywhere else for our vehicles More

by kscott1258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sartor, Gary Worley
Jan 23, 2026 -

Empire Nissan responded

It's wonderful that you've trusted us for 15 years. Your loyalty and appreciation for our exceptional service mean the world to us. We look forward to continuing to serve you for many more years to come! Regards, John Fakhoury General Manager Customercare@empirenissan.com

December 29, 2025

Bought a new Nissan Frontier SV Crew Cab from Empire Nissan and the experience was solid all around. Ruel made everything super straightforward and quick. The whole team was professional, friendly, and More

by Ricky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Fakhoury, Ruel Bandoja, Rizwan Ali
Dec 30, 2025 -

Empire Nissan responded

Thank you, Ricky! We're glad that you had a solid experience with Ruel and our team. Your recommendation means a lot to us. Enjoy your new Nissan Frontier! Regards, John Fakhoury General Manager Customercare@empirenissan.com

November 23, 2025

Always the greatest service. The customer service is always great . Prompt and fast service always . More

by rolandoxrp77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Worley
Nov 24, 2025 -

Empire Nissan responded

Thank you for the fantastic feedback! We're thrilled to hear that you consistently experience great service and prompt assistance. Your satisfaction is our priority, and we look forward to seeing you again soon! Regards, John Fakhoury General Manager Customercare@empirenissan.com

October 26, 2025

After my purchase of my Altima I have had two opportunities to have my vehicle serviced. I made an appointment and my vehicle was taken immediately and serviced quickly. The service team is frien More

by Perkinse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Worley
Oct 27, 2025 -

Empire Nissan responded

Thank you for your fantastic review! We're thrilled to hear about your positive experiences with our service team. Providing quick and friendly service is always our goal. Enjoy your Altima, and we look forward to seeing you again! Regards, John Fakhoury General Manager Customercare@empirenissan.com

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