Empire Mazda of Green Brook - Service Center

Dealt with Megan Dolce and she made the service appointment very easy to deal with .Fast and friendly service department. appointment very easy to deal with .Fast and friendly service department. More

Empire Mazda has the best service department I have ever dealt with. Our service adviser Megan Dolce goes above and beyond to provide excellent service. We know we are in good hands. She not only takes care dealt with. Our service adviser Megan Dolce goes above and beyond to provide excellent service. We know we are in good hands. She not only takes care of our car but she also takes care of us. She makes the experience smooth and easy. Thank you Megan!!!! More

I love the whole service department at this dealership. Upon pulling into the initial service area, the person there is very nice and just waiting for you to drive up. Janet at the desk was very kind and h Upon pulling into the initial service area, the person there is very nice and just waiting for you to drive up. Janet at the desk was very kind and helpful and was in frequent communication with me about the status of my vehicle. Such a good experience here! More

Let me first say that Megan Dolce is one of the Empire Mazda service associates that I feel needs to be recognized for showing outstanding quality in customer satisfaction. It is professionals like Megan Mazda service associates that I feel needs to be recognized for showing outstanding quality in customer satisfaction. It is professionals like Megan that every business should take a lesson from, an individual that is knowledgeable of the products and has excellent business and work ethic. Thank you for having such wonderful and helpful associates as Megen, Mark and James in Sales and the rest of the staff. More

This is a very, helpful and informative dealership. They have a great staff that work there. They have a great staff that work there. More

Service visit to do front brakes and replace all tires on Mazda6 (2018). During the visit the service tech knocked the rotor cutting machine into the front quarter panel of my vehicle causing an unsightly s Mazda6 (2018). During the visit the service tech knocked the rotor cutting machine into the front quarter panel of my vehicle causing an unsightly scratch and dent. Dealer offered to send car out for repainting at its expense and I declined and instead negotiated $1,200 off the service bill, which I used to repair with my body guy. 2,500 miles later I experienced vibrations in the steering. I had to replace the front brakes and rotors at my expense because the dealer failed to true the rotors during the service visit. I have lost time and money due to the incompetence of this dealer. More

Mike and Janet at the Service Desk were fast, courteous, helpful and efficient. As always, the technician’s video was informative and right on the money!! helpful and efficient. As always, the technician’s video was informative and right on the money!! More

Excellent service from Megan Dolce! Brought my 2017 CX5 in when the infotainment system basically crashed. Thinking the worst $$$, it was a simple software update that was needed. Ho Brought my 2017 CX5 in when the infotainment system basically crashed. Thinking the worst $$$, it was a simple software update that was needed. However, the navigation chip needed to be replaced and I walked away a happy customer knowing my vehicle has a lot of life in it. Excellent, excellent customer service at this location. Thanks, Megan! Can't say that about all of them More

Empire Mazda of Greenbrook is by far the best auto dealership that I have ever had the privilege of dealing with. First off I must start off with their FANTASTIC Service Advisor Megan Dolce who gui dealership that I have ever had the privilege of dealing with. First off I must start off with their FANTASTIC Service Advisor Megan Dolce who guided me through the process , Megan's role made this a very seamless process for me Then Emiliano my technican clearly and precisely explained each step he took in servicing my vehicle with people like this I highly recommend Empire Mazda of Greenbrook to anyone searching for a vehicle Thank you Peter Barnes More

Wonderful overall experience. Megan dolce was extremely nice and helpful fully explaining everything. Didnt take as long as I expected and the video they send u while they are wor Megan dolce was extremely nice and helpful fully explaining everything. Didnt take as long as I expected and the video they send u while they are working on the car is very informative. Will happily go back in the future. More