Empire Mazda of Green Brook

We went to the dealer on my wife’s bday to buy a new car. We arranged pricing on the internet with great help from Larry S. and Jeff B. I was very impressed talking and dealing with Sales Advisor James McLa We arranged pricing on the internet with great help from Larry S. and Jeff B. I was very impressed talking and dealing with Sales Advisor James McLane. The initial process was flawless and James restored my belief that dealing for a new car does not have to be worse than going to the dentist for a root canal. No hassle, no pushing for fake add ons, just straight forward price I received previously in the email. Unfortunately, we will have to wait a bit for the new car since the one we choose was not in stock. Delivery should be in about a week. Eagerly waiting for good news from James. So far our experience with this dealer was outstanding. Will follow with detailed review once we actually get the car. More

Empire Mazda is my go to place for service. Megan Dolce and the entire service team were excellent from start to finish. Highly recommend Megan and team. Megan Dolce and the entire service team were excellent from start to finish. Highly recommend Megan and team. More

Megan Dolce was so professional and helpful provide an excellent service I will go back again. excellent service I will go back again. More

I had an excellent purchasing experience. Sales person Semir Terzic is amazing. He is patient and very pleasant. Sales person Semir Terzic is amazing. He is patient and very pleasant. More

Megan Dolce was very helpful with question I had as well as providing information about my car's service before and after service was done. as providing information about my car's service before and after service was done. More

Megan Dolce was very helpful. There was a misunderstanding about whether I was going to wait at the dealership or come back later, and she was able to have my car ready in about 1 There was a misunderstanding about whether I was going to wait at the dealership or come back later, and she was able to have my car ready in about 1 hour, rather than 3 hours. More

“I had an exceptional experience with Kelvin Mangual, the finance manager at Empire Mazda. He was amazing—never pushy and made sure to explain every option in detail. His kind, courteous, and thoughtful the finance manager at Empire Mazda. He was amazing—never pushy and made sure to explain every option in detail. His kind, courteous, and thoughtful approach made the entire process smooth and stress-free. I appreciated his professionalism and the time he took to ensure I understood everything. Highly recommend!” More

Making the appointment was much better this time and Megan Dolce, my Service Writer, was pleasant and informative when I arrived. Thanks for a great experience! Megan Dolce, my Service Writer, was pleasant and informative when I arrived. Thanks for a great experience! More

I had a serious engine light issue just when I needed to mange some business appointments. I did not have an appointment but I decided to go anyway to the service department. I explained my problem to Meg mange some business appointments. I did not have an appointment but I decided to go anyway to the service department. I explained my problem to Megan Dolce and despite no appointment, she promised to get a tech to check out the problem as soon as possible. I explained my business appointments waiting for me that day and the next, she said "no problem, let me work out a loaner for you". Later that day, I got the tech's response and the repair quotes. I contacted Megan and I explained that I could get back mid day the next day. "No problem". As planned, I arrived mid day the next day to have the work done. Megan explained that the tech would need til the next day to finish the work. I asked what do I do for a car. "No problem, hold onto the loaner til midday tomorrow when your car will be ready." True to her word, the car was ready midday the next day. "No problem!" Thanks, Megan! More

The dealership service department operators every well. The staff is very pleasant and professional. Thank You for Great Service and the waiting area is very clean. The staff is very pleasant and professional. Thank You for Great Service and the waiting area is very clean. More