Empire Hyundai of New Rochelle

Christina. Donato went out of her way to see that our vehicle service was done. quickly so as not to have us inconvenienced for the day. We live in Long Islabd Donato went out of her way to see that our vehicle service was done. quickly so as not to have us inconvenienced for the day. We live in Long Islabd and this was a. special trip for service. Christina is truly an asset to your dealership! Mr. and Mrs. John Matula More

Top-notch service every time dealing with the folks at Empire. Jose helped me out with my latest car (Elantra Hybrid) and I couldn’t be happier. He took the time to answer all of my questions and go thr Empire. Jose helped me out with my latest car (Elantra Hybrid) and I couldn’t be happier. He took the time to answer all of my questions and go through car settings and everything! More

Demond Jones always take care of me and make sure I leave with want I want and pay. I will recommend him to everyone that"s looking for a car or SUV. with want I want and pay. I will recommend him to everyone that"s looking for a car or SUV. More

The team at Empire Hyundai made my experience with getting a new car worry free and reassured me they had my best interest at heart. Ms.Aleshea Jordan is a very kind , friendly person who was pivotal getting a new car worry free and reassured me they had my best interest at heart. Ms.Aleshea Jordan is a very kind , friendly person who was pivotal in making this process as stress free as possible. Jaime was very knowledgeable, resourceful and dedicated to making sure I felt good about my deal. Thank you all so much for helping me with this as this has been a goal of mine for the past couple of years. I got my very first car with my dad from Empire, now I got a car on my own from Empire, I intend on getting the next from here as well. More

I had a great experience with Aleshea Jordan, she was very knowledgeable, helpful, and professional through the buying process. very knowledgeable, helpful, and professional through the buying process. More

This business is easy to find, clean and very spacious. The employees are attentive to your needs. I for one only deal with Demond Jones as he is an excellent salesperson, professional , polite and attenti The employees are attentive to your needs. I for one only deal with Demond Jones as he is an excellent salesperson, professional , polite and attentive to your concerns. The layout of the sales floor has changed and I would like to ask that sitting at a stationary desk, across from your salesperson return. I find there is no privacy when discussing your personal information as customers are walking all around, in and out near the cafeteria like tables with 4 chairs that prospective buyers are provided. Nearby parking is atrocious but I'm not sure what can be done about that? More

Jose Vargas was great to work with. He was a great help buying our car He was a great help buying our car More

Very well organized and clean. Everyone is very friendly and helpful. Highly recommend this dealership. Everyone is very friendly and helpful. Highly recommend this dealership. More

Went in for service they kept me informed the whole time and car was done prior to the promised time! and car was done prior to the promised time! More

We had a poor experience when we purchased our 21' Tucson 9/2023. That being said, the true colors of the dealership were shown when we had a problem with the FCA system, Forward Crash Avoidance. The bigges 9/2023. That being said, the true colors of the dealership were shown when we had a problem with the FCA system, Forward Crash Avoidance. The biggest issue is they do not return calls, e-mails, homeoffice requests for a call. NOTHING. Then after many attempts you get nothing but lip service! Every time you are transferred or moved up the line they have no notes about the issues. You need to start at the beginning. I spent 3.45 hours in the waiting room for little to nothing. I am only touching the tip of the iceberg! They are out for one thing, and it's not you! I would also add the prices shown in the service area for common service items are outlandishly priced. Go anywhere else but to Empire!!!!! More