Empire Hyundai of New Rochelle

Went in for service they kept me informed the whole time and car was done prior to the promised time! and car was done prior to the promised time! More

We had a poor experience when we purchased our 21' Tucson 9/2023. That being said, the true colors of the dealership were shown when we had a problem with the FCA system, Forward Crash Avoidance. The bigges 9/2023. That being said, the true colors of the dealership were shown when we had a problem with the FCA system, Forward Crash Avoidance. The biggest issue is they do not return calls, e-mails, homeoffice requests for a call. NOTHING. Then after many attempts you get nothing but lip service! Every time you are transferred or moved up the line they have no notes about the issues. You need to start at the beginning. I spent 3.45 hours in the waiting room for little to nothing. I am only touching the tip of the iceberg! They are out for one thing, and it's not you! I would also add the prices shown in the service area for common service items are outlandishly priced. Go anywhere else but to Empire!!!!! More

Third Hyundai dealership to price new 2025 Tucson SEL. ..lengthy, but not unpleasant negotiation...wish we could have started where we finished...the bottom line is that Empire beat the total price...inclu ..lengthy, but not unpleasant negotiation...wish we could have started where we finished...the bottom line is that Empire beat the total price...including trade...by $2000 over the other two dealers....a very good deal for me, and Empire sold another car. More

This was my 7th car that we purchased with Demond Jones. He is very knowledgeable and easy to deal with. I have recommended Demond to my friends and family, who purchased with Demond. He is very knowledgeable and easy to deal with. I have recommended Demond to my friends and family, who purchased with Demond. More

Thanks to all special Eric Nava he really did is job really good and I so happy with this car that I get. Thanks to all. really good and I so happy with this car that I get. Thanks to all. More

The salesman Charlie Cha was very polite and helpful. Dealership was clean and nicely appointed. Too long to fiskize the deal!! Dealership was clean and nicely appointed. Too long to fiskize the deal!! More

Super easy process, got me exactly the car I wanted, and at a great price! at a great price! More

Demond Jones is an exceptional Sales Professional! ! He’s knowledgeable, pleasant, honest, patient, skillful and easy to communicate with. Demond listened to what I wanted, what I didn't like, and n ! He’s knowledgeable, pleasant, honest, patient, skillful and easy to communicate with. Demond listened to what I wanted, what I didn't like, and nailed it for me. Yay!! I’m extremely happy with my purchase from Empire Hyundai Of New Rochelle. Thank-you Demond!! More

Best car buying experience I have ever had. Roman, Jeremiah and Ahmad were great. They went far beyond to help me get the car. I would recommend them to anyone. Roman, Jeremiah and Ahmad were great. They went far beyond to help me get the car. I would recommend them to anyone. More