Empire Hyundai of Jamaica

Good customer service care at empire Hyundai of Jamaica fast and reliable customer support service team members fast and reliable customer support service team members More

I had a great experience at Empire Hyundai. I will like to thank Jeff Cayot for all his help and dedication. I recommend this dealership and Jeff to everyone. I will like to thank Jeff Cayot for all his help and dedication. I recommend this dealership and Jeff to everyone. More

I really appreciate the excellent service at Empire Hyundai of Jamaica. Ed Thornton was very understanding of my tight schedule and squeezed my car appointment on a short notice when I called on the Hyundai of Jamaica. Ed Thornton was very understanding of my tight schedule and squeezed my car appointment on a short notice when I called on the phone !! I was glad to meet Chet Lee, the Service Consultant who was very patient and knowledgeable and explained clearly the service needed on my Sante Fe as well as listening to his recommendations in maintaining and check up in the future on my Sante Fe. Overall, I had a great experience at the Empire Hyundai of Jamaica and definitely recommend my family, friends for their excellent service! More

Great service will come here everytime for service. Fast service chet is a great person Fast service chet is a great person More

Staff was very pleasant and knowledgeable of the cars. Guided me through and very helpful Guided me through and very helpful More

I called Empire Hyundai of Jamaica and made the appointment for June 6, 2023 for my Sonata to be diagnosed and necessary repaired. I spoke with Jason Watkins, had a very pleasant conversation. Jaso appointment for June 6, 2023 for my Sonata to be diagnosed and necessary repaired. I spoke with Jason Watkins, had a very pleasant conversation. Jason explained to me how the process will be done. After I arrived I met with Jason, I must emphasize how very polite, friendly, professional and business oriented Jason is . What a Gentlemen. He assured me that solving problems is a goal for Empire Hyundai. Needles to say I waited for about an hour and Jason met me again with good news: Sonata had been fixed, its running well. I need to mention how much I appreciate a good service at the good place. Thank you Empire Hyundai. Regards from Eugene. More

Service location is too far from the dealer showroom. Won't let drivers customize some settings like the headlights turning on/off due to a supposedly safety concern. Even with their diagnostic com Won't let drivers customize some settings like the headlights turning on/off due to a supposedly safety concern. Even with their diagnostic computer, they also can't delay my headlights timer that turns them on in auto position. They always come on if it senses a shadow like a tree or an overpass. If I turn off headlights, I always get a notification on the dash constantly telling me they're off. Every other manufacturer lets you adjust it. Not Hyundai. More

Jeff is such a helpful guy, he helped me get my car same day drove off the lot. Really helpful guy jeff is the best! day drove off the lot. Really helpful guy jeff is the best! More

The customer service was great! When I walked in I was greeted by Jeff and he was very helpful and pleasant. When I walked in I was greeted by Jeff and he was very helpful and pleasant. More

Brought my 2022 Tucson in for its first service. on May 15, 2023… Service advisor Chet Lee was very accommodating & corrected a couple of minor concerns I had with the vehicle… Facility was new & r on May 15, 2023… Service advisor Chet Lee was very accommodating & corrected a couple of minor concerns I had with the vehicle… Facility was new & recently expanded…Customer waiting area was very comfortable… Wait time was exactly as promised… Overall a positive experience… More