Empire Hyundai

I wanna thank empire hyundai and sales person Luis Rosario for the fantastic customer service i received when i purchased my 2010 hyundai elantra. I gave them a rating of 5 because every aspect of my Rosario for the fantastic customer service i received when i purchased my 2010 hyundai elantra. I gave them a rating of 5 because every aspect of my car buying experience was wonderful. I would recommend this dealership and Luis Rosario to everyone! More

I appreciate all the work they did for me. Paul went out of his way to help me and I know how much everyone else did also. Too bad it didn't work out. I wished it had and in the future I will take into co of his way to help me and I know how much everyone else did also. Too bad it didn't work out. I wished it had and in the future I will take into consideration when I ma looking again. thanks More

I had an excellent experience at Empire Hyundai. From the moment I walked in, Joh was there to assist me. I was not sure what I would qualify for but, with his help, I was able to not only get a car, bu the moment I walked in, Joh was there to assist me. I was not sure what I would qualify for but, with his help, I was able to not only get a car, but I got a brand new car. I absolutely love the car and would recommend this dealership to my friends and family. Anthony made talking about the financing of the vehicle easy and understandable. I felt they went above and beyond to help me get a reliable new car. More

My wife and I set out togo food shopping and came home with a new sonota limited. When we arived a dealership we were greeted by Jon who is stiil new to sales he was very personable young man and helpful. with a new sonota limited. When we arived a dealership we were greeted by Jon who is stiil new to sales he was very personable young man and helpful.I have bought new cars in the past and never was able to driver away with the car the same day.I would recommend Jon and the dealership to anyone looking for a new car. THanks Again ED L. More

Brad was great to work with. He knew the product extremely well and answered all of my questions confidently. Very informative without being pushy. Nice guy, honest, easy to talk to. The dealership extremely well and answered all of my questions confidently. Very informative without being pushy. Nice guy, honest, easy to talk to. The dealership was clean, neat, and everyone was very professional. More

A friendly atmosphere was maintained throughout our sales purchase experience. Luis Rosario did a great job and showed much patience answering all of our questions. We went looking for a car out of need, but purchase experience. Luis Rosario did a great job and showed much patience answering all of our questions. We went looking for a car out of need, but because we are both retired and have a restricted and limited income, we were very aware of the necessity of keeping the monthly payment at an amount we could afford. Once we found the Touring and learned we could keep the payment at the desired level, the decision to buy was easy. More

I began my car shopping at Empire Hyundai and was promptly greeted by George upon arrival. He took a few moments to get to know me and asked me about the reason for my visit. He immediately began dis promptly greeted by George upon arrival. He took a few moments to get to know me and asked me about the reason for my visit. He immediately began discussing my many options and despite the bitter cold weather, walked me through the enormous lot to physically show me. Before taking (my choice of) the 2011 Hyundai Sonata out for a test drive he thoroughly presented all of the many stock-offered features and was incredibly knowledgable about the vehicle and how it ranked among its peers. There was a lot of technology with the vehicle and he knew much, much more than just the basics, e.g., mpg, engine size, trunk space. I enjoyed listening to his fine points about the many features and how it would relate to and benefit my lifestyle. Unfortunately, I had just begun my search and felt that I needed to do a bit more homework before making my decision, so he was unable to complete a sale that day. He was genuinely concerned that I would visit one of the other (Hyundai) dealers in the area and I assured him that if I indeed decided to purchase (another) Hyundai that it would be with him and this dealership because I felt a great connection with George. He was extremely personable, honest and fair (which sterotypically is not the norm when dealing with auto salespeople -ha!). When all is said and done, had George worked at a neighboring Ford dealership, he would have successfully made a sale the following day. George took the time to follow up with me and ask me how I liked my new vehicle and seemed genuinely happy when I told him how delighted I am with my new Ford Fusion. Although my decision (this time) was not in Hyundai's favor, I had a very enjoyable experience with Empire Hyundai and especially George. Keep up the good work and I will certainly pass along kind regards to my family and friends about my experience. Happy Holidays, Lisa Harbour More

I bought my very first brand new car at Empire Hyundai on December 7th and it was an awesome experience from start to finish. Jon was very attentive to what I wanted/needed-- something with 4 doors, the LATC December 7th and it was an awesome experience from start to finish. Jon was very attentive to what I wanted/needed-- something with 4 doors, the LATCH system, and a manual transmission. He was very good with staying within my price range and didn't try to pressure me into anything I didn't want/need. When it came time to really talk numbers, the negotiation went smoothly and I got the price I was looking for. The whole deal took place as my 2 year old was running crazy around the office/dealership, and needless to say Jon had a LOT of patience with us. When all the paperwork was signed they brought my car out front, newly washed and with a full tank of gas. Jon and the girls at the dealership took care of the registration, insurance, all of the stuff that's a pain to deal with, even getting the inspection. It wasn't even just my salesman-- everyone was awesome from start to finish. I would absolutely recommend this dealership to anyone. In fact, I'm bringing my step Mom there next week to find her a new car, and I can't wait until my Fiance's ready for a new car so we can get it at Empire. More

Although I have the need but not the means for a new car, George was patient and polite, attentive and informative. When I am in the market I will definitely return and give George the opportunity to e car, George was patient and polite, attentive and informative. When I am in the market I will definitely return and give George the opportunity to earn my business. Sincerely Yours, Michael J. McKenney More

George was friendly and did a great job. When We are ready to buy another vehicle. Chances are we will return to Empire Hyundai. He did a great job negotiating and had patience with us. We wish all a ready to buy another vehicle. Chances are we will return to Empire Hyundai. He did a great job negotiating and had patience with us. We wish all at Empire Hyundai a Merry Christmas and Happy New Year Sincerely, David and Melissa More