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Empire Hyundai Inc - Service Center

Fall River, MA

3.7
61 Reviews

61 Reviews of Empire Hyundai Inc - Service Center

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July 23, 2020

Service center was upfront about the diagnostic fee ($120) and potential parts/labor that could be involved when I brought my 2012 Hyundai Sonata in for service. A quick note: If you take your Hyundai More

by aarn.hiltn
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew & Jeff are both straight shooters...good guys, Andrew Kennedy
Jul 23, 2020 -

Empire Hyundai Inc responded

Thank you for telling us how we did! We're so happy that your Hyundai is back up and running! We look forward to your next visit! -Empire Hyundai

July 21, 2020

Very accommodating with scheduling and friendly. Easy to work with and went out of their way to shorten my visit. Clean facility and work area More

by SalembooBoo
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Mello, Andrew Kennedy
Jul 21, 2020 -

Empire Hyundai Inc responded

We are so happy our Empire Hyundai team earned your five stars. Thanks!

July 17, 2020

My oil change process was very quick took about an hour and a half however we didn’t do a walk-through of the car so I think technically it should’ve been free or some thing the sign said not too sure. More

by tiannagittens
Recommend Dealer
Yes
Employees Worked With
Jeffrey Mello
July 17, 2020

My service was fine. Didn’t appreciate the pressure to do a service I couldn’t afford at the time. Also, no free car wash was a bummer More

by CCOROA
Recommend Dealer
Yes
Employees Worked With
Andrew Kennedy
July 17, 2020

I’m always treated very well at empire. Look forward to purchasing my next vehicle there again. My sales agent Ron is fantastic and service department is outstanding. More

by Jpvegasdc
Recommend Dealer
Yes
Employees Worked With
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Devlin, Andrew Kennedy
Jul 17, 2020 -

Empire Hyundai Inc responded

Thank you for choosing Empire Hyundai for all of your automotive needs! We will pass along your kind review to Ron! See you next time!

July 15, 2020

Brought my Tucson in was acting funny engine light came on was told needed to leave it there so they could check it out was given a loaner ,come to find out it was the engine three days later was informed More

by TONYB8961
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Mederios, Andrew Kennedy
Jul 15, 2020 -

Empire Hyundai Inc responded

We appreciate your loyalty to Empire Hyundai! We're happy to hear that our team kept you informed the entire time! We look forward to seeing you again, Tony!

July 11, 2020

fast service Thanks.Thanks. Thanks. Thanks Thanks. Thanks.Thanks. Thanks. Thanks Thanks. Thanks.Thanks. Thanks. Thanks Thanks. Thanks.Thanks. Thanks. Thanks Thanks More

by KHBROWN97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Kennedy
Jul 13, 2020 -

Empire Hyundai Inc responded

Thank you for taking the time to leave us a review! -Empire Hyundai team

July 09, 2020

All staff are very helpful, knowledgeable and kind. They explained in detail why my check engine light was on! Kept me updated on when the work would be completed More

by JULIESTENN
Recommend Dealer
Yes
Employees Worked With
Don’t remember the man’s name.
Jul 09, 2020 -

Empire Hyundai Inc responded

We really appreciate you taking the time to leave Empire Hyundai this awesome review, thank you! Have a good rest of your day, Julie!

July 09, 2020

Always great service and the technicians are always friendly thank you so much for your help. I will continue to get service there at empire. More

by SLYDIABO
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Mello, Andrew Kennedy
Jul 10, 2020 -

Empire Hyundai Inc responded

Thank you for choosing Empire Hyundai, we appreciate your positive feedback!

June 29, 2020

If I could give zero stars I would!!! This place is the absolute worst!! I purchased a car from them I’m March 2020 it’s now almost July AND I STILL DONT HAVE A REGISTRATION!!!! Everytime has call I get th More

by Amandaleon8314
Recommend Dealer
No
Employees Worked With
Joseph Carvalho
1.0
This rating includes all reviews, with more weight given to recent reviews.
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