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Empire Hyundai Inc - Service Center

Fall River, MA

3.7
61 Reviews

61 Reviews of Empire Hyundai Inc - Service Center

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December 08, 2020

I went in for service & met Preston & ended up leasing a new car because he was so pleasant to talk with & made me feel comfortable More

by Hotrodron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Kennedy, Preston Hendricks
August 24, 2020

PLEASE BE AWARE THAT THE TUCSON(S) , , ESPECIALLY TH 2019 ,, ESPECIALLY ISN'T LISTED IN THIS GROUP OF LISTINGS. THAT IS, OF COURSE, ONLY IF YOU ARE INTERESTED IN / UPON SELLUNG ALL , THE MODELS.. I , More

by Christians333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeft Mello, Jeffrey Mello
August 11, 2020

I had a service appointment which was handled smoothly and professionally. Work began on time and was completed on schedule. No problems or issues of any kind. Also had a brief visit in the sales depa More

by RussB
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Reis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Empire Hyundai Inc responded

Thank you for visiting Empire Hyundai! We're so happy to hear that we delivered a 5-star experience for you! Let us know how we can assist you in the future!

August 10, 2020

I have always been satisfied with the service staff when I brought my car in and this time was no different. Very pleased with my experience with them. More

by donna12655
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Mello, Andrew Kennedy
Aug 11, 2020 -

Empire Hyundai Inc responded

Thank you for your confidence in Empire Hyundai, Donna! We look forward to your next appointment!

August 08, 2020

Purchasing was easy salesman was efficient and friendly he knew what I wanted and found the right car. All in all was a pleasure doing business with him. More

by MOED638
Recommend Dealer
Yes
Employees Worked With
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Empire Hyundai Inc responded

Thank you for visiting Empire Hyundai! See you next time!

August 07, 2020

Great service department Andrew and Jeff are always very helpful and courteous however the sales department there is absolutely horrible the salespeople are not trained properly they make people wait they n More

by JJMELLO31
Recommend Dealer
Yes
Employees Worked With
Jeffrey Mello, Andrew Kennedy
Aug 10, 2020 -

Empire Hyundai Inc responded

We appreciate your feedback! We're so happy to hear that Andrew and Jeff earned your 5-stars! If you would like to discuss your experience with the sales team, please reach out at your earliest convenience. Thanks, Kasey Mathias - Marketing Director - (774) 955-5625

August 06, 2020

I was very pleased with the customer service very nice people and on time with my services I never have a problem when I go there More

by DPOOKY143
Recommend Dealer
Yes
Employees Worked With
Kasey Mathias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carvalho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Reis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Torres, Tyler Torres, Donald Devlin
Aug 06, 2020 -

Empire Hyundai Inc responded

Thank you for your continued support! We're happy to hear that our team has earned your 5-stars! We look forward to seeing you again!

August 06, 2020

The service dept. was really easy to work with and did a great job!! My truck is running smoothly now and I feel safer on the road! More

by julezdana
Recommend Dealer
Yes
Employees Worked With
BRANDON Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Mello
Aug 06, 2020 -

Empire Hyundai Inc responded

Thank you for visiting Empire Hyundai! We appreciate your business, and are happy to hear that we earned your 5-stars!

August 06, 2020

After bringing my Hyundai in for the 3rd time for the same issue, it was finally diagnosed and 'seems' to be better. Of course this is $1,000+ later Frank was the first employee to actually answer More

by HyundaiCanDoBetter
Recommend Dealer
No
Employees Worked With
Jeff White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank , Andrew Kennedy
August 02, 2020

I’m on my third vehicle from this dealership, and I’ve had great experience with all departments, including the service department. They staff always greet me with courtesy and the work done is always wha More

by tecacat73
Recommend Dealer
Yes
Employees Worked With
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Mello
Aug 03, 2020 -

Empire Hyundai Inc responded

Thank you for choosing Empire Hyundai for all of your automotive needs! We strive for a high level of customer satisfaction in all aspects of our dealership, and we're happy to deliver an awesome experience for you!

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