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Empire Hyundai Inc - Service Center

Fall River, MA

3.5
60 Reviews

60 Reviews of Empire Hyundai Inc - Service Center

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October 23, 2024

Had same issue with door locks that I had two months ago, called Jeff White and told him about the fuse issue again and he had me bring the car in the next day and it was done in 22 minutes!!!!! Thanks Jeff! More

by LIZ37263607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2024

I recently visited this dealership to address a minor issue with my Tucson XRT’s windshield wipers. Frank Williamson, the service advisor, not only promptly replaced the wipers but also suggested updatin More

by kgalonski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Williamson
January 18, 2024

My daughter’s 2016 Tucson was having engine problems. After calling around, this was the only dealership within 100 miles that did not have at least a month backlog - now I know why. They determined More

by Bert Bader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trevor Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

Not to happy about what happen with my Car. A year ago I took my car for a diagnostic because it had a check engine light on and the shift was not moving to reverse and other. At the time I cou More

by lucia.torres4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
August 22, 2023

I can't say enough nice things about the service department here. Perfect service, fast and efficient, online scheduling was easy. Thanks Andrew...your're the best! More

by kmg75901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Kennedy
September 02, 2022

Always a pleasure when I get my car serviced at empire Hyundai. Frank is awesome, knowledgeable and helpful. My cars service light was on and Frank new exactly what to do and had a way of getting me in an More

by Jennyd5366
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
November 01, 2021

Everyone at Empire Hyundai was so helpful. Matheus was great to work with and he found me my new car! More

by Kimberly Boyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Carvalho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matheus
August 18, 2021

Please don’t waist your time or money going to this dealership, they had me lie to the bank in order for a fund to go through on a car that I didn’t even want in the First place, I could not afford suc More

by Kaydynn
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kasey Mathias
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carvalho
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Webb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Reis
1.0
This rating includes all reviews, with more weight given to recent reviews.
BRANDON Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve , Forest Thomas
July 28, 2021

The service department at Empire Hyundai did a great job fixing the issue on my new car. They’re very professional and practice good customer service skills. I would recommend them to all my of my family More

by supaphatskata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Williamson
December 08, 2020

I went in for service & met Preston & ended up leasing a new car because he was so pleasant to talk with & made me feel comfortable More

by Hotrodron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Kennedy, Preston Hendricks
1
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