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Empire Hyundai Inc
Fall River, MA
1,233 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,233 reviews
June 14, 2013
good experience at empire Hyundai. friendly employees. helped me get into the car i wanted for a reasonable price. quick and easy. will do business with them again for sure . helped me get into the car i wanted for a reasonable price. quick and easy. will do business with them again for sure . More
by Domanic
Employees Worked With
June 13, 2013
Mr. Ronald Webb was very pleasant to work with, he didn't use any high pressure techniques and it was a straight forward purchase. It took only a few hours to pick out a car, take a test drive and th didn't use any high pressure techniques and it was a straight forward purchase. It took only a few hours to pick out a car, take a test drive and than complete the purchase. Mr. Webb was very knowledgeable about the car and he answered all of my questions very professionally. It was an overall very pleasant experience. I would highly recommend him to family and friends. More
by Achtungschlinky
Employees Worked With
June 08, 2013
I have given Empire Hyundai a BAD review for the main fact that I went in looking for a car. After being intimated by the "swarm" of employees and having a check cashed that was NOT authorized, I will NE fact that I went in looking for a car. After being intimated by the "swarm" of employees and having a check cashed that was NOT authorized, I will NEVER go back NOR will I tell ANYONE to go there. I was told that my check WOULD NOT be touched until finance papers were signed and they were never signed. My check was CASHED less then TWELVE hours after I test drove a car and, again, was told my check wouldn't be touched. Very upset because I still have NOT gotten my money back. More
by StevieEdwards
Employees Worked With
Tony
June 06, 2013
Before I even entered the dealership, multiple employees came to me and asked me if I needed assistance. They were very friendly and welcoming, and made it evident that they were there to help me in any way came to me and asked me if I needed assistance. They were very friendly and welcoming, and made it evident that they were there to help me in any way they could to find the perfect car for me. They were consistent with their efforts to find me a great car and a great deal. They sold me a great car (2013 Hyundai Elantra) for a great price. Overall, it was the perfect experience and I would recommend this dealership to anyone looking to buy a new, or used, vehicle. The staff and quality of the cars are great, and if I had the choice to do it all over again, I would still choose to buy my car from Empire Hyundai. More
by kaedwards1494
Employees Worked With
Eric Maura, George Rodrigues, James Washington, Dan Ferreira, Caesar DeFlorio
June 04, 2013
Went looking for a specific car and got an even better one for the money. Clean friendly showroom and extremely helpful employees. My wife and I will recommend the dealership to our friends and family. one for the money. Clean friendly showroom and extremely helpful employees. My wife and I will recommend the dealership to our friends and family. More
by jm2949
May 30, 2013
Ray was a great salesman unfortunately I was unable to purchase a vehicle for the price that I was willing to pay. I would definitely refer somebody to go see mr. Howard purchase a vehicle for the price that I was willing to pay. I would definitely refer somebody to go see mr. Howard More
by Susanfac
Employees Worked With
Ray Howard
May 27, 2013
Walking into this experience I never thought I would walk away with a brand new 2013 car. Being a first time buyer, and a younger adult with barely any credit history I was very skeptical. I thought and I wo away with a brand new 2013 car. Being a first time buyer, and a younger adult with barely any credit history I was very skeptical. I thought and I would of needed a co-signer (in which case, I wouldn't be able to get the car). I worked with Ron and was able to pick out a car that was affordable being it was my first financing option. We talked back and forth about pricing until we were right where I wanted to be...not only that they are going to add on Bluetooth to my brand new 2013! I got the downpayment I wanted, the monthly payment I wanted and got somebody who was real, upfront, and didn't sugarcoat anything at all. I've been to many other dealerships before. The salespeople always seem to either know NOTHING about the vehicles or they know everything and they're great. Ron was one of the great. From now on, I'll recommend anybody to Ron at Empire Hyundai More
by ryandevoll
Employees Worked With
May 26, 2013
I visited 7 different dealerships in the area and this one was the easiest to work with. Nobody hassled me about buying a car when I came in to test drive the model I was interested in and they were frie one was the easiest to work with. Nobody hassled me about buying a car when I came in to test drive the model I was interested in and they were friendly from start to finish. They were able to get me the car I wanted for the price I was willing to pay. More
by lorievh
Employees Worked With
james washington
May 22, 2013
Ron was so nice ,he got me a great deal and in a short amount of time . He worked with what I had and I'm extremely happy.I would reccommend not only Ron as a salesperson ,but Hyundai as a dealership. amount of time . He worked with what I had and I'm extremely happy.I would reccommend not only Ron as a salesperson ,but Hyundai as a dealership. More
by lgrovell
May 18, 2013
This is the 2nd time we have dealt with Ron, and the third car from Empire in 12 months Excellent service from Ron. Ten out of ten, very responsive, personal service, very helpful, would recommend bo third car from Empire in 12 months Excellent service from Ron. Ten out of ten, very responsive, personal service, very helpful, would recommend both Empire and Ron without reservation. We will be back Love the Genesis 3.8 Coupe GT Thank you. Made the experience of buying a car, once again, seamless and painless More
by Markp1961
Employees Worked With
