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Empire Hyundai Inc

Fall River, MA

3.6
1,236 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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428 Pleasant St

Fall River, MA

02721

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Showing 1,236 reviews

June 28, 2013

Jasen went above and beyond to get me in my new car. He was fair and great to work with. I will recommend him to my friends. More

by migi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jasen Pettie
Jul 01, 2013 -

Empire Hyundai Inc responded

Thank you for your Five Star Review and kind words. Jasen takes pride in his customer service abilities and will be very happy to know that you were pleased with his service. We thank you for taking the time to submit this amazing feedback and we hope you continue to enjoy your new car. Don't forget to Like us on Facebook and Follow us on Twitter to take advantage of our exclusive online coupons and discounts! Rick Torres – Owner rtorres@empirehyundai.com

June 26, 2013

I have nothing but nice things to say about my visit with Empire Hyundai . This was by far the best visit I have had at a car dealership .they are there for you to make sure you get what you want and ha More

by heidibug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Caesar De Flori's
Jun 27, 2013 -

Empire Hyundai Inc responded

Heidi and Tony, Thank you for taking the time to submit this awesome feedback! Our team takes pride in their top notch customer service abilities and our team loves it when their customers leave with a smile on their face. Our team will be ecstatic to hear of your kind words! Empire Hyundai is very appreciative of your Five Star Review and recommendation! We thank you for trusting us with your car buying needs and it was a pleasure working with you! We hope you enjoy your new vehicle and we look forward to working with you in the future! Don't forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Regards, Rick Torres – Owner rtorres@empirehyundai.com

June 15, 2013

I recently purchased a 2010 Crysler Sebring limited. As I recently purchased a 2010 Crysler Sebring limited. As with all used vehicles the car had some issues. I took the vehicle in to the service depar More

by Matcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 18, 2013 -

Empire Hyundai Inc responded

Thank you for taking the time to submit this awesome feedback. Our team takes pride in the customer service abilities and always making our customers needs out top priority! Our team will be very excited to hear that you left satisfied. We thank you for trusting us with your car buying needs and we appreciate your recommendation! We look forward to working with you when those parts come in! Don't forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Regards, Rick Torres – Owner rtorres@empirehyundai.com

June 14, 2013

good experience at empire Hyundai. friendly employees. helped me get into the car i wanted for a reasonable price. quick and easy. will do business with them again for sure . More

by Domanic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 13, 2013

Mr. Ronald Webb was very pleasant to work with, he didn't use any high pressure techniques and it was a straight forward purchase. It took only a few hours to pick out a car, take a test drive and th More

by Achtungschlinky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 14, 2013 -

Empire Hyundai Inc responded

Empire Hyundai thanks you for this amazing feedback! Ronald, and the rest of our team, take pride in being fast, friendly, and efficient! They will be ecstatic to know that you left our dealership satisfied with the service that you received! We thank you for choosing us with your car buying needs and we appreciate your Five Star Review! Thank you for your recommendation and we hope you enjoy your new vehicle! Make sure you LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Regards, Rick Torres – Owner rtorres@empirehyundai.com

June 08, 2013

I have given Empire Hyundai a BAD review for the main fact that I went in looking for a car. After being intimated by the "swarm" of employees and having a check cashed that was NOT authorized, I will NE More

by StevieEdwards
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony
June 06, 2013

Before I even entered the dealership, multiple employees came to me and asked me if I needed assistance. They were very friendly and welcoming, and made it evident that they were there to help me in any way More

by kaedwards1494
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Maura, George Rodrigues, James Washington, Dan Ferreira, Caesar DeFlorio
Jun 07, 2013 -

Empire Hyundai Inc responded

Empire Hyundai is extremely grateful for your recommendation! Our team loves to make the car buying process smooth and enjoyable and will be ecstatic to hear that you left our store satisfied! We believe in always making our customers needs our top priority and we are glad to hear you felt that way. Thank you for trusting us with your car buying needs and we appreciate your Five Star Review! We hope you enjoy your new vehicle and if you ever need anything, just let us know! Make sure you don't forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Regards, Rick Torres – Owner rtorres@empirehyundai.com

June 04, 2013

Went looking for a specific car and got an even better one for the money. Clean friendly showroom and extremely helpful employees. My wife and I will recommend the dealership to our friends and family. More

by jm2949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Federico Ybarra
Jun 05, 2013 -

Empire Hyundai Inc responded

Empire Hyundai thanks you for coming to us with your car buying needs. Our entire team works hard to maintain top notch standards. We pride ourselves on being extremely knowledgeable and always making our customers needs the number one priority! We thank you for your Five Star Review and we appreciate your recommendation! We hope you enjoy your new vehicle and if you ever need anything, just let us know! Don't forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Sincerely, Rick Torres – Owner rtorres@empirehyundai.com

May 30, 2013

Ray was a great salesman unfortunately I was unable to purchase a vehicle for the price that I was willing to pay. I would definitely refer somebody to go see mr. Howard More

by Susanfac
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Howard
May 30, 2013 -

Empire Hyundai Inc responded

Susan, Empire Hyundai is extremely appreciative of your Five Star Review! We apologize that we were not able to get you in to the vehicle that you desired. We appreciate your feedback and our team will be excited to hear of your positive experience! We hope we have the opportunity to work with you in the future! Make sure you LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Regards, Rick Torres – Owner rtorres@empirehyundai.com

May 27, 2013

Walking into this experience I never thought I would walk away with a brand new 2013 car. Being a first time buyer, and a younger adult with barely any credit history I was very skeptical. I thought and I wo More

by ryandevoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 28, 2013 -

Empire Hyundai Inc responded

Your business is appreciated! We're ecstatic after your experience at our dealership you would take the time to write this awesome review. At Empire Hyundai, we believe every customer deserves a great vehicle within their price range. We're thankful you understood this after purchasing your 2013 vehicle. Ron will be grateful for your positive feedback, he is a wonderful member of the Empire Hyundai team. Please do not hesitate to contact Ron or any member of our staff if you have any questions regarding your new Hyundai. Be sure to find us on Twitter and Facebook for exclusive specials and content. Thanks again! Regards, Rick Torres – Owner rtorres@empirehyundai.com

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