Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Empire Hyundai Inc
Fall River, MA
1,236 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,236 reviews
May 19, 2015
5/18/15 buying a new car the sales man who helped us Dean Morrissette was excellent very helpful very honest and very knowledgeable about the cars. My wife and I were ver the sales man who helped us Dean Morrissette was excellent very helpful very honest and very knowledgeable about the cars. My wife and I were very impressed. Duarte Arruda was extreamely helpful in the closing of the deal I can not praise him enough. But Dean was the reason we purchased the Hyundai Accent I will definitely recomend Duarte and Dean to all More
by mello431
Employees Worked With
Dean Morrissette, Duarte Arruda
May 13, 2015
THE WORST! MILITARY STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!! On May 8th I went to Empire Hyundai to inquire about possibly testing driving a car. They would not allow this until they ran my credit and also tried On May 8th I went to Empire Hyundai to inquire about possibly testing driving a car. They would not allow this until they ran my credit and also tried selling me a car beforehand. (They also ran my credit about five times without my permission.) They were pushy and also would not return my old car keys resulting me on being there for almost 3hours!! They kept sending different guys back and forth to me trying to get me to take a bad car that day. They also asked for my debit card or a check to prove I want the vehicle after I told them I will think about it. They stated that taking my card would prove to the financial representative that I am interested. They also doubted that I am active duty military after showing ID when I asked for that discount as stated by Hyundai and stated I would have to provide a DD 214 form. If these people knew anything they would know that form is an official separation from military service form! At that point I was DONE! I said I was not interested, asked for my keys and as they were trying to say I would not get a better trade in for my old car (they offered only $2,000 (I received almost $4,000 at Premiere Toyota, Middletown, RI). I left and since then I have had to contact them twice to stop contacting me. They are still trying to reach out via email and voice mails. NEVER GO TO THIS DEALERSHIP! THEY ARE HORRIBLE! More
by C_Lemur
Employees Worked With
TOO MANY!
May 04, 2015
Second and best experience My experience on 5/2/15 was my second with Empire Hyundai. This time was even better than the first! Matt Rego and the entire staff treated me with re My experience on 5/2/15 was my second with Empire Hyundai. This time was even better than the first! Matt Rego and the entire staff treated me with respect, patience and got me the numbers I wanted. I am very pleased with my experience. More
by Tecacat
Employees Worked With
Matt Rego
May 03, 2015
Great service and professional I have just purchased a 2015 Hyundai Sonata my salesman was Aaron Dudley and his treatment of me was superior, I have been a customer for more than 10 I have just purchased a 2015 Hyundai Sonata my salesman was Aaron Dudley and his treatment of me was superior, I have been a customer for more than 10 years and won't think of going anywhere else. I would like to add that there service dept is also top notch More
by Judy1122
April 20, 2015
Great service Everyone here is fantastic. James Washington was great: fun, helpful, smart and fair. He's a great ambassador for Hyundai. We are glad we had the oppo Everyone here is fantastic. James Washington was great: fun, helpful, smart and fair. He's a great ambassador for Hyundai. We are glad we had the opportunity to work with him. Duarte was extremely helpful too. This place is great and the customer service couldn't be better. More
by Trudy
Employees Worked With
James Washington and Duarte ?
April 14, 2015
LEAVE YOUR PERSONAL LIFE @ HOME Mr. Carvalho was extremely knowledgeable throughout the entire process. However his arrogance left a horrible taste in my mouth!!! I declined most of Mr. Carvalho was extremely knowledgeable throughout the entire process. However his arrogance left a horrible taste in my mouth!!! I declined most of the extra's he attempted to sell, I sat with Mr. Carvalho for no longer than 45 mins, and the entire time He made me feel as if I was bothering him or taking up too much of his time! What really ended up ticking me off was the 4 personal phones he actually took while I sat directly in front of him. He seemed to be arguing with who I'm assuming was a spouse or girlfriend, who continued to call his phone continuously, until finally he decided to silence it! Needless to say , if I hadn't already gone through all the paperwork with my sales consultant I would have walked!!!! I won't be returning! Thanks to Mr. Joe Carvalho. More
by JaysMa
Employees Worked With
April 11, 2015
Satisfied Was Good and was happy customer after two days haggling end with new Sonata and satisfaction I will recommend the sale's man TONY DOMONTE Was Good and was happy customer after two days haggling end with new Sonata and satisfaction I will recommend the sale's man TONY DOMONTE More
by Amidou
Employees Worked With
Tony Domonte
April 04, 2015
very happy I am very happy with this car is all we need and more give a nice ride its beautiful out and inside I hade so many complementsfrom all familys and fri I am very happy with this car is all we need and more give a nice ride its beautiful out and inside I hade so many complementsfrom all familys and friends we are very very happy thanks for all and I hade to say you have a good people work there special this two sales person they did all for was to have this car and I have to tank them isTony DoMonte and Duarte Arruda they are very good sales persons thanks one more time . More
by jacinto
Employees Worked With
Tony DoMonte and Duarte Arruda
March 24, 2015
Sante Fe Sport I just bought a new Santa Fe Sport from Empire and had an amazing experience. Xavier and Paul met all my needs and I would recommend this dealership t I just bought a new Santa Fe Sport from Empire and had an amazing experience. Xavier and Paul met all my needs and I would recommend this dealership to friends and family. This was my first time at Empire and I would do business with them again. More
by Vekki
Employees Worked With
Xavier Rodigues
March 13, 2015
Smooth and easy Rafael Just purchased a brand new Hyundai Sonata for my wife. My experience with Empire Hyundai was great. Angel was great and made the process go Rafael Just purchased a brand new Hyundai Sonata for my wife. My experience with Empire Hyundai was great. Angel was great and made the process go so easy. I would highly recommend this dealer. More
by Rarroyo1
Employees Worked With
Angel
