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Empire Hyundai Inc

Fall River, MA

3.4
1,231 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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428 Pleasant St

Fall River, MA

02721

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Showing 1,231 reviews

August 06, 2021

This is my second car I bought there, costumer service is amazing! No pressure and I got what I wanted Justin Bennett my sales person is very knowledgeable and friendly as a matter of fact everyone was great More

by Silvi200
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Bennett
August 05, 2021

The experience was wonderful and it was all die to Mattheus Melo. Usually I dread the experience. Matt was funny, knowledgeable and great to work with. More

by Urania
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mattheus Melo
August 04, 2021

Just purchased a Palisade with Brandon. It was the BEST buying experience I have ever had and I have previously purchased 7 other cars in my adult life. Brandon was extremely informative with zero pressur More

by jenhaythorn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Carvalho
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRANDON Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2021

We went to Empire Hundai because Tony Reis has been our go to guy for many years when we were looking to upgrade our vehicle. He has always given us the best deal and we are confident that Tony and Empire More

by Sandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Carvalho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Reis
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2021

The people at the dealership were wonderful to work with . My sales person Justin , the manager Joe and all of the other employees were very friendly and professional from the moment that I walked . I need More

by Billyojr5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Carvalho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin, Forest Thomas
Jul 29, 2021 -

Billyojr5 responded

Thank you guys for everything

July 28, 2021

The service department at Empire Hyundai did a great job fixing the issue on my new car. They’re very professional and practice good customer service skills. I would recommend them to all my of my family More

by supaphatskata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Williamson
July 25, 2021

Three cars bought and only issues with one sales person. Brandon sold me two of them. Service is always good. Very friendly service department. Will be back More

by Judy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carvalho
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRANDON Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2021

Mike was so helpful as well as everyone else at the dealership. They actually went out of their way to help meI was very ill and it was difficult for me to have to take the time to purchase a car so I More

by beachnana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
July 13, 2021

Sales person and staff made me feel welcomed, they were authentic, I felt I could trust them and wanted the best for me. Nicely organized facility with nice selection. Was pleased to do biz with a More

by Danacambra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torres
Jul 13, 2021 -

Danacambra responded

Thx for the great service.

July 11, 2021

Everyone is always courteous, the service department is knowledgeable & accommodating. My recent purchase was my third Sante Fe. I always walk away as a satisfied customer. More

by MURIELCROFT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carvalho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beatriz Mudesto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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