Empire Hyundai Inc

It is completely awesome! I currently have two jobs, and attend college. I also have a son that is in school. I needed a good car with a good deal to move around but could not I currently have two jobs, and attend college. I also have a son that is in school. I needed a good car with a good deal to move around but could not find it. I was driving a 99 Suzuki esteem and it was really giving me some problems. I stepped inside the Hyundai dealership and I was quickly greeted with a smile and with politeness. Antone Santos was the sales person that assisted me in buying a new car. He was very prepared and willing to help me. I never thought that I would walk out the dealership with a 2016 brand new car. I really liked the service, in special how I was treated by Mr. Santos. His respect and appreciation for my needs where really the key for making business with Hyundai dealership. I felt very honored and appreciated by the dealership. God bless you all in the name of my Lord Jesus Christ and Thank you. More

Hyundai I worked with Tony Santos at Empire Hyundai. Although I had some trouble dealing with the dealership as a whole, Tony made the process a whole lot eas I worked with Tony Santos at Empire Hyundai. Although I had some trouble dealing with the dealership as a whole, Tony made the process a whole lot easier. He was by my side through the whole process and had my best interest in mind regardless if he made the sale or not. Amazing guy! I recommend if you are trying to buy a car go visit my friend Tony Santos at Empire Hyundai. More

A painful experience, in a series of painful experiences. I have received perhaps the worst combined customer experience I've ever had the displeasure of experiencing. Between the dealership giving me back a I have received perhaps the worst combined customer experience I've ever had the displeasure of experiencing. Between the dealership giving me back a car that was many times worse than it was when I brought it in for a litany of issues, charging me for two diagnostics, as I brought it in to see what was wrong after the recalls, they Empire Hyundai?) now absolve themselves of any blame, and when brought to Hyundai? to resolve the issue, the PA issued was rejected, and I was told it's final, no where else to go, nothing else to do. Done, Sorry, you're out of luck, despite your issues being well documented issues known in your make and model. So, alright, America's Best Warranty? "#ThisisLoyalty" Campaign, Show me some loyalty. Show a customer who has loved the car save these obvious issues, some loyalty. Mastria Mazda?, show me that the salesman who sold me the used car, and told me the warranty transferred over in full wasn't just some schmuck trying to make a commission. Can anyone at Hyundai pick up the obviously dropped ball, and make a customer happy? For their 'Loyalty'. Because this sour experience is making me wish I'd never even considered a Hyundai, and gone to another competitor who would treat me like a loyal customer. The car is barely a year in my care, and the fact I'm having this many issues with the Starter, the Transmission Switch, and recalls that were apparently 'fixed' is just outright unacceptable. Case Number: 8191074 More

Wonderful experience Was not looking forward to getting another car but Empire Hyundai quickly put me at ease. My salesman, Ron, was professional, friendly and attentive t Was not looking forward to getting another car but Empire Hyundai quickly put me at ease. My salesman, Ron, was professional, friendly and attentive to my needs. More

First Time Perfection My first time ever looking for a car at a dealership. It was the perfect car buying experience. Not only is my Hyundai Sonata pretty Pearl White, fanc My first time ever looking for a car at a dealership. It was the perfect car buying experience. Not only is my Hyundai Sonata pretty Pearl White, fancy, and magnificent, but it runs smoother than you can imagine! Rob Collins came out to greet myself, my Grandmother, and my boyfriend. He treated us with the utmost respect and kindness, and still would even to this day. He was there every step of the way. Made us feel comfortable, and took care of us through everything. On top of all of this gracious work, they work with you financially! I couldn’t believe just have to say, that was the best experience at a car dealership anyone could ask for, and for that, I thank you kindly. More

satisfaction Although once the salesman, who did an excellant job, finished his step in the sale, we felt a lot of time was spent waiting to finalize the purchase Although once the salesman, who did an excellant job, finished his step in the sale, we felt a lot of time was spent waiting to finalize the purchase . Everyone we had contact with was extremly personable. More

wonderful I would not purchase another Hyundai from any other dealer than Empire Hyundai. The service was great. We were in and out of the door within 3 hours. I would not purchase another Hyundai from any other dealer than Empire Hyundai. The service was great. We were in and out of the door within 3 hours. We left with a new vehicle. It was a wonderful experience. More

Car buying made easy This was by far the easiest car buying experience I have ever had. I've purchased 3 new vehicles before this purchase and none of them were this easy. This was by far the easiest car buying experience I have ever had. I've purchased 3 new vehicles before this purchase and none of them were this easy. Very friendly dealership from the moment you walk in the door to the day you drive home. Highly recommend them. More

Car purchase Had a great experience, sales person was very pleasant . I will deff refer my family and friends to go to Empire . They treat their customers like fam Had a great experience, sales person was very pleasant . I will deff refer my family and friends to go to Empire . They treat their customers like family . More

new car puchase Was able to purchase the auto that fit my budget. The sales staff was most helpful. The sales person whom I purchased the car was excellent. Was able to purchase the auto that fit my budget. The sales staff was most helpful. The sales person whom I purchased the car was excellent. More