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Empire Hyundai Inc

Fall River, MA

3.5
1,233 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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428 Pleasant St

Fall River, MA

02721

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Showing 1,233 reviews

November 21, 2015

Empire Hyundai review The best experience I've ever had buying a car. Helpful, friendly, smart salespeople. Plus the 2016 Hyundai Tuscon is a fantastic car to drive. If you More

by MAHUGGINS25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
November 18, 2015

Review Knowledgeable Staff. Could use a coffee center in their sales floor area. Seemed willing to help with questions. Was allowed to take test drives in ma More

by MICKYMATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Devlin
November 17, 2015

Good experience Generally had a good experience. There was a lack of understanding on the salespersons part which delayed the delivery of the car by 4 days. More

by NICKMONIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 17, 2015

Great service Sales person was great, came in on his day off to help me and stayed later then his shift. The parts department were also very help full. Thanks Guys More

by DBAKER2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan
November 12, 2015

not pleasant painful negotiation and I felt they lead me there under false circumstances. I felt they tried to take advantage of me on my trade in. More

by SBACCELLI
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Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dec 17, 2015 -

Empire Hyundai Inc responded

Hello Mr. Baccelli, After looking further into this deal. After the negotiating of the price of the 2016 Hyundai Tucson you had purchased we had discounted our vehicle $1,100.00 and gave you $2,000 for your 98 Explorer which we ended up getting $400.00 for after we sold it at the auction. We certainly did not take advantage of you on your trade-in and you actually got an excellent deal. I apologize for you feeling the way you do but rest assured you got an excellent deal and also keep in mind your free maintenance plan for the first year of ownership. We sincerely appreciate your business and hope you have Happy Holidays!

November 11, 2015

Great experience and were able to work a deal for me.. Would definitely be back to purchase another vehicle. I will also recommend to any family and friends. More

by PHIN4LIFE1354
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick souza
November 11, 2015

A very satisfied customer! I am very pleased with my purchase and overall experience with Empire Hyundai. Hanna was wonderful to work with and was very helpful throughout the e More

by JANICE0527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Hanna
November 07, 2015

Loved the variety of inventory of Santa Fe's My salesman did a great job well informed and very helpful. Ron Webb did a excellent job with my wife and I. Made buying painless.. More

by BNSHUNATE
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tyler Torres
November 05, 2015

the best Best dealership experience I've ever had from the moment I drove in. Friendly, knowledgeable, helpful staff. Cannot say enough good things about thi More

by JUSTJOANFRIAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Collins, Duarte Arruda, Rob Sirois (spelling may be incorrect--he's in the service department)
November 01, 2015

Efficient Great experience all around! Nice showroom.. quick responses on any questions. I would and have recommended friends to empire to get a car. Thank you! More

by RHARRISON92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Rodriguez
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