Empire Hyundai Inc

Excellent service Ron did an excellent job. He was polite and knowledgeable about the product. He wasn't pushy and walk me straight thru the process. No complaints wh Ron did an excellent job. He was polite and knowledgeable about the product. He wasn't pushy and walk me straight thru the process. No complaints whatsoever!!! More

Horrible place This place did a run around. They made me feel excited and believed that I had a new car for them to disappoint me after. They wanted to charge me mor This place did a run around. They made me feel excited and believed that I had a new car for them to disappoint me after. They wanted to charge me more money for the car I wanted. They ultimaltely suck. More

Awesome Experience and Value The staff was very friendly and knowledgeable. I was very hesitant about negotiating for a new car and it was actually very easy and straight forward The staff was very friendly and knowledgeable. I was very hesitant about negotiating for a new car and it was actually very easy and straight forward. I have already recommended Empire to a friend. More

Great service excellent customer satisfaction. EXCEEDED ALL MY EXPECTIONS, ANY QUESTIONS I HAD WERE ANSWERED.POLITE ATMOSPHERE WHERE I WOULD RECOMMENED THIS DEALSHIP TO EITHER MY FAMILY OR FRIENDS EXCEEDED ALL MY EXPECTIONS, ANY QUESTIONS I HAD WERE ANSWERED.POLITE ATMOSPHERE WHERE I WOULD RECOMMENED THIS DEALSHIP TO EITHER MY FAMILY OR FRIENDS WITHOUT A DOUBT. More

Like I was a VIP Empire Hyundai of Fall River-This was the first car buying experience that I have ever enjoyed! My entire experience with Empire was really great. I Empire Hyundai of Fall River-This was the first car buying experience that I have ever enjoyed! My entire experience with Empire was really great. I was very impressed at how welcoming everyone was without pressuring me to buy something. The salesperson, Steve, was very well informed about the car and answered the many questions I had. Both he and the Manager, Johnathan patiently waited for me to run next door to a specialty store before the store closed (it was a Sunday) and when I returned, were able to pick up right where we left off. In addition, I had never thought of leasing and they were able to show me this option as well as purchasing. The finance representative, Duarte carefully explained leasing details and even suggested a wonderful restaurant in the area to try before going home! I was also impressed with how I was able to speak with the manager, Johnathan, for more than just a few minutes and that he was part of the sale and worked with me on pricing. I had left another Hyundai dealership on the Cape because I had a negative experience there. I am very happy to have traveled to Empire of Fall River for this purchase and the car is beautiful! I felt like I was a VIP and part of a big family, also that my visit was important to them whether or not I purchased a car from them...I returned for my 1K miles check and was treated very nicely by Amanda...I look forward to my oil changes! More

they are so nice there, i felt very welcome there. Very nice folks that work there! I will tell all of my friends to buy a car from them and people. And other folks Im friendly with. Very nice folks that work there! I will tell all of my friends to buy a car from them and people. And other folks Im friendly with. More

Purchase Bought my first New Sonata from Empire Hyundai and the customer service was excellent. They made sure I would drive out of the dealership with the exa Bought my first New Sonata from Empire Hyundai and the customer service was excellent. They made sure I would drive out of the dealership with the exact car that fit perfectly to my needs. More

Great experience! Ron Webb is the best salesman: helpful, polite, and honest. Great and timely service. Very thorough with explanations. Everyone friendly and accommoda Ron Webb is the best salesman: helpful, polite, and honest. Great and timely service. Very thorough with explanations. Everyone friendly and accommodating. Experience exceeded my expectations. More

Empire Hyundai is a joke Nolan sucks. He didnt follow through with anything. He quit calling me back and taking my calls after I purchased my vehicle. Don't say you're going t Nolan sucks. He didnt follow through with anything. He quit calling me back and taking my calls after I purchased my vehicle. Don't say you're going to do something and then dieappear just because you already got my money. Every time i call, the staff plays games with me on the phone... they'll keep you on hold forever and then hang up. Empire Hyundai is a joke. Paul McCarthy is the only saving grace of Empire Hyundai! He followed through with everything Nolan said he was going to do but didn't. Give Paul a raise. More

Drove in with prior vehicle, then drove home with a new one! Brandon was great to work with from the start! Like his no-nonsense approach to finding the right vehicle. Test drove 2 and made the final decision. W Brandon was great to work with from the start! Like his no-nonsense approach to finding the right vehicle. Test drove 2 and made the final decision. We negotiated the deal (my 5th Hyundai lease) and I drove home in my new Sonata 2.0T Sport...love same day deals! More