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Empire Hyundai Inc

Fall River, MA

3.4
1,231 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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428 Pleasant St

Fall River, MA

02721

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Showing 1,231 reviews

August 18, 2021

Best experience at a dealership ever. Mike Torres and the entire sales staff made this great purchase and I have already recommended your dealership to several friends. More

by Tputney2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torres
August 17, 2021

I had a great experience…it started with Justin he was wonderful to work with. He wasn’t pushy at all and genuinely cared about what I wanted! Then the financing part was nice and smooth. Then the service More

by rtodd2426
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Carvalho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Bennett 5 stars
August 14, 2021

They were able to obtain a 2022 Tucson Hybrid for me. I had previously leased a 2019 Sante Fe and like the Hyundai very much. Decided on the Hybrid and I am very happy with it. More

by semargolis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Viera
August 12, 2021

They really didn’t help us at all avoid these people. We traded in 2 cars. They gave us nothing for them. They gave us no loyalty credits. It took 2 weeks to get the car registered they really don’t know wh More

by Swash85
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kasey Mathias
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Beatriz Mudesto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forest Thomas
August 11, 2021

Bought a 22 Tucson great vehicle great teck more room Bought a 22 Tucson great vehicle great teck more room than a Santa Fa Vehicle Drives itself with the steering assist pkg More

by musicman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Mathias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Torres
August 08, 2021

Our salesman, Adrian Doss, was very knowledgeable about the vehicle and was very eager to point out all the options on the vehicle and gave a very comprehensive overview before buying. His calm demeanor wa More

by Pat M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRANDON Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Doss
August 07, 2021

Purchased a 2021 Palisade calligraphy. Salesperson knew nothing about vehicles in lot! His 1st words, “Haven’t done this in a while, don’t know anything about the car!” Dealership owner should be ashamed f More

by WMCMHMEDS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trevor Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike- salesperson shouldn’t be on floor selling. Doesn’t know vehicles and doesn’t know how to talk to customers.
August 07, 2021

Ronnie was great! Definitely recommend working with him. He was patient and personable to work with and helped me get a good deal and a reliable vehicle. More

by Leannemberube
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Carvalho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2021

Matheus Melo was very nice he helped us find perfect car according to our budget.I would recommend anybody to go there.very nice .thanks More

by dacruzester21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matheus Melo
August 07, 2021

Awesome. They went above and beyond to help me. I have been telling all my friends where to go. Thank you to everyone at the Swansea location for your help. More

by jasoler517
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Carvalho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone at the Swansea location
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