Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Empire Hyundai Inc
Fall River, MA
1,233 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,233 reviews
June 06, 2016
Best car ever Thank you James Washington and the entire sales crew at Empire. The 2017 elantra is a fantastic car and I couldn't be any happier with it, Mr. Washing Thank you James Washington and the entire sales crew at Empire. The 2017 elantra is a fantastic car and I couldn't be any happier with it, Mr. Washington was such a great guy from the get go. More
by Nelly1431
Verified CustomerEmployees Worked With
James Washington
June 04, 2016
Very good except for the receptionists The sales and finance people worked hard for me but the receptionists should be retrained in good customer service techniques . !I I came close to go The sales and finance people worked hard for me but the receptionists should be retrained in good customer service techniques . !I I came close to going elsewhere because of how they treated me I More
by janice.anderson4
Employees Worked With
Wayne can't remember the other
June 04, 2016
Lease Was a great experience.. I love my car and if it wasn't for Tony being incredibly sensitive to my issues I would of left...thank you Was a great experience.. I love my car and if it wasn't for Tony being incredibly sensitive to my issues I would of left...thank you More
by ezzy1190
June 04, 2016
Awesome! This was my First brand new car purchase and it went wonderful! Thank you to the staff for working with me and making this a successful experience! This was my First brand new car purchase and it went wonderful! Thank you to the staff for working with me and making this a successful experience! More
by samanthaa228
Employees Worked With
June 04, 2016
Love my new car Dj didn't everything he could to get us in the right vehicle with comfortable payments crystal was amazing and I like how she calls to check in and ma Dj didn't everything he could to get us in the right vehicle with comfortable payments crystal was amazing and I like how she calls to check in and make sure we are satisfied More
by bethx0ayden
Employees Worked With
DJ
June 03, 2016
Outstanding review Excellent experience !!! He greeted me so nicely as I approached the dealership. I was only browsing around at first and he made us very comfortable a Excellent experience !!! He greeted me so nicely as I approached the dealership. I was only browsing around at first and he made us very comfortable and we made an awesome deal. We love the car!!! Thank you again! More
by harrietmendes
Employees Worked With
Rob Collins
June 02, 2016
Our experience My fiance and I had a wonderful experience. Brandon was great. He was extremely nice and helpful. Tyler also provided great customer service! They wer My fiance and I had a wonderful experience. Brandon was great. He was extremely nice and helpful. Tyler also provided great customer service! They were very professinal and helpful. More
by mariaaguz
Employees Worked With
Brandon Rodriguez, Tyler Torres
June 02, 2016
Tucson The Tucson was a little more expensive than I wanted to spend but it's a really nice SUV. I really should have got the roof racks for the price paid. The Tucson was a little more expensive than I wanted to spend but it's a really nice SUV. I really should have got the roof racks for the price paid. More
by deej0119
Employees Worked With
mike dube
May 27, 2016
Review I had a great experience. The salesmen I worked with were very nice and listened to all my concerns. I was very appreciative for all of their help. I had a great experience. The salesmen I worked with were very nice and listened to all my concerns. I was very appreciative for all of their help. More
by andreamariagervasio
Employees Worked With
Steven Thomas, Donald Devlin
May 26, 2016
My Service The service department is always does a fine job. They make me feel welcome and always answer all of my questions. Jeff and his staff are very welcomi The service department is always does a fine job. They make me feel welcome and always answer all of my questions. Jeff and his staff are very welcoming. More
by debbie.a.bryan53
Employees Worked With
