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Empire Hyundai Inc
Fall River, MA
1,233 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,233 reviews
September 30, 2016
Where to buy a car I have been a customer for almost 20 years and wouldn't think of going anywhere else and highly recommend Empire to anyone looking to purchase a new o I have been a customer for almost 20 years and wouldn't think of going anywhere else and highly recommend Empire to anyone looking to purchase a new or used car or truck More
by Judy1122
Verified Customer
September 30, 2016
Excellent Service My sales man Mike Dube was so helpful and got me in to the perfect car. Also Joe Carvalho was an excellent finance manager. He structured the deal so My sales man Mike Dube was so helpful and got me in to the perfect car. Also Joe Carvalho was an excellent finance manager. He structured the deal so well and made the finance part an easy transaction. More
by ashdalton
September 28, 2016
review James Washington was a great sales person. He went over everything in great detail about the auto. Would reccomend him to friends and family. The f James Washington was a great sales person. He went over everything in great detail about the auto. Would reccomend him to friends and family. The finance staff was equally competent. More
by aswider
September 27, 2016
Outstanding dealership I highly recommend this dealership! Friendly, informative, excellent customer service, nothing lacked! Attentive sales manager! Mike Dube, sales speci I highly recommend this dealership! Friendly, informative, excellent customer service, nothing lacked! Attentive sales manager! Mike Dube, sales specialist, was a pleasure to work with!!! Informative, professional, pleasant and extremely knowledgeable!!! I had an extremely awful experience at Hyundai of Newport and was ready to leave Hyundai all together however I took the ride to Empire Hyundai of Fall River, Mike Dube and his professional team were amazing to work with restoring my confidence with Hyundai!!! More
by Nicol.sylvester
Employees Worked With
Mike Dube
September 24, 2016
Empire Hyundai This dealership is first rate. This is the fourth vehicle I have purchased from them. Everyone from the sales people,finance and service are excellent This dealership is first rate. This is the fourth vehicle I have purchased from them. Everyone from the sales people,finance and service are excellent. I would not hesitate to send family or friends there. More
by pharoian
Employees Worked With
James Washington
September 23, 2016
Easy and fun The dealership and staff were both amazing they asked the right questions and found me just what i was looking for and didnt try to upsell me anything The dealership and staff were both amazing they asked the right questions and found me just what i was looking for and didnt try to upsell me anything i wasnt looking for. More
by bonnie2280
September 23, 2016
Review A great experience. The staff was great and answered all my questions and took care of all my issues in a timely manner. Would definitely come back ag A great experience. The staff was great and answered all my questions and took care of all my issues in a timely manner. Would definitely come back again. More
by cfloriano
Employees Worked With
Chris
September 22, 2016
Great experience I will be coming back, great customer service. My dealer was very friendly answered all my questions. Made sure I am making the right purchase and in I will be coming back, great customer service. My dealer was very friendly answered all my questions. Made sure I am making the right purchase and in timely manner. More
by salimsalloum82
Employees Worked With
September 22, 2016
After it was explained, it was a great deal The car was great, and they were nice, but the deal was not explained properly at the point of sale, and there wasn't a sticker price on the car. Thi The car was great, and they were nice, but the deal was not explained properly at the point of sale, and there wasn't a sticker price on the car. This is why they did not get 5 stars. However, after speaking with Paul, the used car manager, I felt much better. As of 11/12/16, I would not recommend Empire Hyundai. It has taken them 2 months to receive the title on the trade in, so I'm out 260 dollars until the trade goes through...Unacceptable!!!!! More
by Cobb1234
Employees Worked With
Kimberly, Paul, Tyler Torres
September 21, 2016
Tony Reis is the best! Great experience at Empire Hyundai. Tony Reis is a real professional. Tony is very knowledgeable, courteous and respectful. He worked hard to find Great experience at Empire Hyundai. Tony Reis is a real professional. Tony is very knowledgeable, courteous and respectful. He worked hard to find the car with the features that I wanted at a fair price. I will recommend Empire Hyundai and Tony Reis to my family and friends. More
by jwbaglini
Employees Worked With
Antonio Reis
