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Empire Hyundai Inc

Fall River, MA

3.5
1,233 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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428 Pleasant St

Fall River, MA

02721

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Showing 1,233 reviews

October 16, 2016

Sonata happy I have been a customer since 2004 and will never go to another dealership for sales and especially for service. I still miss my beautiful 2004 sonat More

by bethwilliamson55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : James Washington, Jeffrey Mello
Oct 17, 2016 -

Empire Hyundai Inc responded

Thank you for your continuous business, Beth! We greatly appreciate you as our customer and are always happy to help whether it comes to servicing your car or helping you replace your beloved 2004 Sonata. James will be happy to hear your kind words about him and we are all waiting for the next opportunity we have to work with you! Thanks again!

October 15, 2016

Hyundai Tucson 2926 empire Hyundai Salesman great when purchasing car not so good when you have a problem after the sale never returns calls and follows through Very frustrating to sa More

by laurie.viall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce
Oct 17, 2016 -

Empire Hyundai Inc responded

Providing an excellent experience before, during, and after the sale is what we want to achieve so thank you for sharing your feedback, Laurie. We never want you to feel that your business is not always important to us and would appreciate if you could give Kasey Mathias a call at 508-673-7646 to help resolve this issue. Thank you for choosing Empire Hyundai and we look forward to the opportunity to work with you again!

October 14, 2016

Buying from empire I had a wonderful experience buying from empire Hyundai. They have a great team. They worked with my family and I to get me into a brand new car on th More

by emptypickupman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Oct 17, 2016 -

Empire Hyundai Inc responded

We are delighted to hear that you had a wonderful car buying experience here at Empire Hyundai! Our goal is 100% customer satisfaction so thank you for sharing about working with our team to find the perfect car for you and your family. We really appreciate your business and hope you'll think of us for any of your future car needs!

October 13, 2016

new car Good car for the price. The car met our needs. The sales staff was not very aggressive; to the point of turning us off. Any situation that occurred More

by cindyandtom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 14, 2016 -

Empire Hyundai Inc responded

Thanks for your feedback, Cindy and Tom! We are delighted that you were able to find the best car for you at a great price here at Empire Hyundai. We appreciate your business and hope you'll be back for any of your future car needs!

October 13, 2016

New Car Purchase I hate the process of purchasing a new car, it stresses me out considerably. With that said, I will say that the last 3 cars that I purchased were fro More

by kakrauzyk49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : James Washington, Jeffrey Mello
Oct 14, 2016 -

Empire Hyundai Inc responded

That's what we like to hear! Thank you for choosing Empire Hyundai to purchase your new Hyundai. We truly appreciate your business and your continued loyalty. Don't hesitate to give us a call if we can be of assistance in the future. We hope you're enjoying your new car!

October 13, 2016

Great It was a positive experience from beginning to end. I felt as if I was well attended to and that all my questions and needs were addressed. More

by meredithmheath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bryce Sewall and Donald Devlin
Oct 14, 2016 -

Empire Hyundai Inc responded

Thank you for your positive feedback about your recent experience with the Empire Hyundai team. Providing a wonderful car buying experience is a top priority to us, and we’re glad you were pleased with the service you received. We hope you are enjoying your new car, and we look forward to working with you again.

October 12, 2016

2017 Tuscon Steve was fantastic, not only during the buying process, but also weeks later with paperwork/plate transfers/lease return of prior vehicle. He conti More

by megan.moura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Thomas, Tyler Torres
Oct 13, 2016 -

Empire Hyundai Inc responded

Wow! This is fantastic feedback, Megan! Hearing that Steve continually made the effort to go above and beyond your expectations to create an incredible car buying experience for you is a proud moment for us. It was truly a pleasure to work with you and we hope you'll be back to work with Empire Hyundai again for any of your car needs. Enjoy your new Tucson!

October 06, 2016

Elantra purchase Our experience at Empire was great. The staff was courteous and knowledgeable. They worked with us to find the right vehicle and the right price. We w More

by jilltosone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gomes, Tyler Torres
Oct 07, 2016 -

Empire Hyundai Inc responded

Thank you for sharing about your great experience, Jill! Our staff is always ready to work hard to find the perfect vehicle at the right price, and we are glad that you appreciated their efforts. It was a pleasure to work with you and we hope you'll be back to work with us again! Enjoy your new Hyundai!

October 06, 2016

Awesome Staff My salesman chris s. Was an awesome guy. He helped me with everything from chooaing the car to setting up my bluelink wgile i was with finance. DJ was More

by nicoooo328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris swann, rob collins, Dj
Oct 07, 2016 -

Empire Hyundai Inc responded

Thanks for your fantastic feedback! Our team is one of kind and works well together to make every customer experience as incredible as yours. We really enjoyed working with you and hope you'll choose Empire Hyundai for all your car needs! Congrats on your new car!

October 02, 2016

accent great. excellent.i can;t remember the names below the staff was wonderful good people.the dealership was proffesional clean and pleasnt my salesperson More

by roadking2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : ?, Tyler Torres
Oct 04, 2016 -

Empire Hyundai Inc responded

Thank you for your feedback! We are happy to hear that our team was wonderful to work with and that you enjoyed your visit to Empire Hyundai. We really appreciate your business and hope to work with you again on any of your future car needs.

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