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Empire Hyundai Inc

Fall River, MA

3.5
1,233 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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428 Pleasant St

Fall River, MA

02721

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Showing 1,233 reviews

December 29, 2016

2016 Veloster purchase ecperience I was very, very happy with my purchase experience with Mr. Tony Reis....... His Professionalism was AAAA++++++++. I will continue to look towards Mr. More

by bbruin68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Reis, Tyler Torres
Dec 30, 2016 -

Empire Hyundai Inc responded

Thank you for the very kind words! Tony will be delighted to hear that he was a pleasure to work with. We are lucky to have him on our team. Please come back and see us for any of your future car needs!

December 29, 2016

Great Experience I am very happy with the dealership , I felt very comfortable and well taken care of I thank you all. I will send all my friends and relatives to Emp More

by yingyang6011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Torres
Dec 30, 2016 -

Empire Hyundai Inc responded

Thank you for your recommendation and kind words! We appreciate you taking the time to share your positive feedback. Let us know how we can help with any future car or service needs you may have.

December 26, 2016

Great Service Ron helped me find the perfect vehicle for myself and my family with no pressure. I couldn't be happier! Great service. I would definitely recommend b More

by csousa59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 28, 2016 -

Empire Hyundai Inc responded

Thanks for your incredible feedback about Ron! We are thrilled that he helped you find the perfect vehicle and made your buying experience easy and fantastic! Thank you for choosing Empire Hyundai and we look forward to working with you again in the future!

December 20, 2016

Never Not interested in dealership. I will never go to this dealership again, it the worst experience I ever had. I wouldn't recommend to anyone. More

by ypedrazarosario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 04, 2017 -

Empire Hyundai Inc responded

We are sorry to hear you did not have a good experience during your recent visit with us. We would love to hear more about you think we can improve on, and how we can help make experiences better for our customers. Please give our Internet Director, Kasey Mathias, a call at (508) 673-7646 to discuss your visit further.

December 20, 2016

Great Service They were all amazing everyone that I talked to was very sweet and made me feel very comfortable. I will definitely recommend everyone that I know to More

by babygirl0890
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Thomas
Dec 21, 2016 -

Empire Hyundai Inc responded

Thanks for sharing your amazing feedback! We are so happy that you had a wonderful and comfortable car buying experience here at Empire Hyundai. We really appreciate your business and hope you'll think of us for all your future car needs!

December 19, 2016

Misunderstanding worked it out wasn't the best experience but we were able to work through the problem just be proactive and pay attention a couple descent people t he More

by Adam W Baker
Recommend Dealer
Yes
Employees Worked With
Tyler Torres
Jan 04, 2017 -

Empire Hyundai Inc responded

Adam, we are happy to you were able to reach back out to us and get everything resolved! We truly hope you are enjoying your vehicle, and we look forward to servicing you in the future!

December 17, 2016

The Sandlers Everybody at the dealership was very courteous!! We spoke with Tyler Torres for financing, Tony Reis was the salesperson and was very professional and More

by dsylvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Moura and Tony Reis, Tyler Torres
Dec 19, 2016 -

Empire Hyundai Inc responded

This is fantastic to hear! Thanks for sharing about your experience working with Tyler, Tony, and Eric, and we are thrilled to hear that their customer service was exceptional. It was a pleasure working with you and helping you find a great new car. Please don't hesitate to reach out to us for anything else you or your husband need!

December 10, 2016

Third veloster this family purchased My son needed a new car. He loved my 2013 veloster he purchased the turbo model. After test driving my husband asked Brandon if he could get a blue on More

by sewsillyme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brandon
Dec 12, 2016 -

Empire Hyundai Inc responded

Thanks for sharing your about your awesome Veloster experiences! We're glad that Brandon and Joseph were so helpful in the buying and upgrading process of your cars. We appreciate your business and hope you'll be back for any of your future car needs!

December 10, 2016

Great dealership I was very satisfied with my experience at Empire Hyundai. I will return, but hopefully not soon. I like you guys, but my wallet doesn't....lol M More

by kerrieadamhall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Donald Devlin
Dec 12, 2016 -

Empire Hyundai Inc responded

Thanks for telling us about your wonderful experience! We are happy that you were able to get a great new car, and we definitely hope that you'll be back in the not-so-soon future to work with us again. Thanks and Merry Christmas!

December 07, 2016

Hyundai experience Was greeted by friendly professional staff. Worked to get us in vehicle of our choice. Followed up when they advised they would. Was given a tour of s More

by tlsnitzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Torres
Dec 07, 2016 -

Empire Hyundai Inc responded

We are thrilled to hear that your experience with us went so well! We always want to provide our customers with top-notch service every time they visit and your feedback will allow us to continue making each experience fantastic. Thanks for sharing about your visit and we hope you continue to choose us for all of your future car needs!

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