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Empire Hyundai Inc

Fall River, MA

3.5
1,233 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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428 Pleasant St

Fall River, MA

02721

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Showing 1,233 reviews

February 22, 2017

Great experience My husband and I purchased a Tuscon. Everyone was great. We had our almost 2 year old with us and it took a very long time, but overall it was a good More

by rbernier77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve
Feb 27, 2017 -

Empire Hyundai Inc responded

Thank you for telling us how we are doing! We hope you are enjoying your new Tucson, and we look forward to working with you again.

February 16, 2017

Hyundai Accent I received great service from my salesman. He did his best getting me my car in a timely fashion. I will recommend this dealership to everyone More

by dawnlovespaulm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Reis
Feb 20, 2017 -

Empire Hyundai Inc responded

We're very happy to hear such great feedback regarding your recent visit. It's wonderful that the staff was able to work together to make your purchase easy and efficient. Thank you very much for the recommendation, and please let us know if there's anything else we can do for you!

February 15, 2017

Positive and Negative Comments Please refer to the Comments on the previous page which encompass our experience in purchasing our 2017 Hyundai Sonata, which include both positive an More

by heartie5210xo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Rodriguez, Paul (Salesperson- Last name unknown), Tyler Torres
Feb 20, 2017 -

Empire Hyundai Inc responded

Thank you for your feedback and for choosing to purchase your new 2017 Hyundai Sonata with us. We would be more than happy to speak with you if you have any questions or concerns about your experience, as your complete satisfaction is very important to us. Thank you, again.

February 15, 2017

favorite dealership Joe in finance was terrific as always and Tony Reis, our salesman, was there for everything we needed. We will continue to buy from Empire Hyundai! More

by dawnmarie1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Reis
Feb 20, 2017 -

Empire Hyundai Inc responded

Thanks for the awesome feedback about your car buying experience with Joe and Tony! We're glad to hear you enjoyed working with them and had a successful visit to our dealership. We are grateful for your business and look forward to the next opportunity we may be of assistance. Enjoy your new car!

February 09, 2017

Ms chong My experience with the empire Hyundai was excellent I will recommend it to my family and friends you guys have a great team , very pleasant and he More

by maylingmchong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Collins
Feb 10, 2017 -

Empire Hyundai Inc responded

Thank you for the wonderful review and five star rating! We are very humbled by your kind words, and can't thank you enough for coming in to see us. We really appreciate your recommendation, and look forward to serving you next time you come in! Thank you!

February 08, 2017

Excellent Great service! Love my car!!! I have already recommended this place to a co worker. They did everything they could to get me approved for a loan despi More

by trainergirl221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Devlin
Feb 13, 2017 -

Empire Hyundai Inc responded

Hi, thanks so much for the positive feedback and recommendation! We're so happy to hear everything worked out and that we could help you find a new car!

February 07, 2017

Satisfaction at Empire This is the fourth Hyundai that we have purchased from Empire Hyundai and have been pleased with all of them. The sales and maintenance teams are very More

by johnandlindabrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Thomas
Feb 08, 2017 -

Empire Hyundai Inc responded

John and Linda, this is what we love to hear! We truly appreciate your business and your continued loyalty. It's customers like you that we love to see time and time again. We look forward to seeing you again in the future!

February 07, 2017

Great Everyone was great staff was friendly I'll be back soon, staff were patient with me until I found the right car, Dj was a great salesman More

by justinealbernaz69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Devlin
Feb 08, 2017 -

Empire Hyundai Inc responded

Thank you for choosing Empire Hyundai to purchase your new car, and thank you so much for the wonderful rating!

February 06, 2017

Over all review Accepted their deal. Service Dept was very friendly. I like the way the financing went and the explanation. Sales person, Tony Reis was very profess More

by rosemoniz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Reis, Jeffrey Mello
Feb 09, 2017 -

Empire Hyundai Inc responded

That's great to hear! Thanks so much for choosing Empire Hyundai! We're so glad our team could help answer your questions and assist you. Come back any time!

February 04, 2017

Misled We have credit issues and we stated we didnt' want to pay over $400 a month. They had us take a car for the night and made it seem like we would be a More

by joeanddarlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 06, 2017 -

Empire Hyundai Inc responded

Thank you for letting us know about this, Joe and Darlene, as we intend to provide the most upfront information possible when it comes to purchases. The reason why the payment increased is due to you switching from a base Accent model to an Elantra, which is a more expensive vehicle. Our team is always happy to see that our customers' needs are met and if there's anything further that we can further answer for you, please give us a call at 508-673-7646 and our team would be happy to assist. In the meantime, congratulations on your car and we hope to have another opportunity to see you in the future.

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