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Empire Hyundai Inc

Fall River, MA

3.5
1,233 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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428 Pleasant St

Fall River, MA

02721

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Showing 1,233 reviews

March 07, 2017

Happy Hyundai purchase Experience a tremendous amount of professionalism..Tony Reis is an absolute joy to work with,has contacted me a few times after the purchase to ensure More

by mg.belleza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2017 -

Empire Hyundai Inc responded

We really appreciate the kind words and feedback! We're happy to hear Tony took great care of you not only during your purchase, but also following up after. If there's anything else we can do for you or your vehicle, please let us know. Thanks for choosing Empire Hyundai!

March 07, 2017

Get ready for the time of your life! You know from time to time you experience things that you will never forget. For me was today during the Presidents Day Sale Event at Empire Hyundai 2 More

by james.bethea2nd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Reis and Mr. Torres, Tyler Torres
Mar 09, 2017 -

Empire Hyundai Inc responded

Wow, thank you so much James! We can't thank you enough for your kind words and compliments of our dealership and staff. It truly means the world to us to hear such wonderful things from our customers. We are so thankful you chose Empire Hyundai, and that Tony and the team were able to take such amazing care of you throughout your purchase. We value each and every customer that walks through our doors, and hope to provide this type of experience for everyone. Thank you again James! We hope you're enjoying the new Elantra Sport - and if there's anything else we can do for you, please let us know!

March 04, 2017

new car it was good. the staff was really good. I have bought 3 cars at Hyundai and never had a problem. I have also dealt with the service dept. for years an More

by ronnie.costa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : tony d
Mar 08, 2017 -

Empire Hyundai Inc responded

That's what we like to hear! Thank you for choosing Empire Hyundai to purchase your new vehicle. We truly appreciate your business and your continued loyalty. Don't hesitate to give us a call if we can be of assistance in the future. We hope you're enjoying your new ride and we look forward to selling you that 4th car from Empire Hyundai one day!

March 03, 2017

Great Experience I got the car I wanted, and they worked with me to get a payment that fit my budget. They were friendly, and they were very honest with how everything More

by mikebparillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Washington
Mar 08, 2017 -

Empire Hyundai Inc responded

Thank you for your positive comments! We appreciate your business. Please let us know how we can continue to help with your car and service needs!

March 03, 2017

Excellent Customer Service I worked with Rob Collins to lease my 2017 Tuscon and he was a great salesman. He made sure I got everything I wanted/needed in my vehicle and I am ex More

by joanna6102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Collins, Tyler Torres
Mar 08, 2017 -

Empire Hyundai Inc responded

Thank you for your positive comments about Rob! At Empire Hyundai, we strive to provide an outstanding customer experience and the best possible pricing. We appreciate your business and hope to work with you again soon!

February 28, 2017

TONY REIS WAS AWESOME AND I WILL NOT DEAL WITH ANYONE BESIDES HIM - I AM A RETURNING CUSTOMER BECAUSE OF HIM. THE FINANCE PEOPLE WERE ALSO AWESOME. More

by dimon527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : TONY REIS, Tyler Torres
Mar 02, 2017 -

Empire Hyundai Inc responded

Thank you for the glowing review! We are so excited to hear that you had an amazing experience with Tony and our finance team! We appreciate your business and we are thrilled that we will get to work with you again!

February 26, 2017

Very friendly This dealership is very active with the customer needs and wants in a lease/new vehicle. The Tucson I think is the best New England vehicle gre More

by PJFERNA50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Reis, Tyler Torres
Feb 28, 2017 -

Empire Hyundai Inc responded

We agree! The Tucson is a great winter vehicle, and we are thrilled we could help you find the one you wanted. It was a pleasure to serve you, and we really appreciate your business and you taking the time to tell us about your experience. We hope we will get a chance to see you again.

February 24, 2017

Purchase of a 2017 Elantra Great experience, treated beautifully, nothing bad to say. This my second purchase from Empire. I love the Elantra and I am happy with the dealership More

by susansl30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave, T.J.
Feb 28, 2017 -

Empire Hyundai Inc responded

It was so great to see you again, Susan, and thank you so much for taking the time to tell us about your experience. We always appreciate you stopping by, and we are thrilled we could help you find the vehicle you had been wanting. Congratulations on the new purchase. Our customer service doesn't stop once you buy your vehicle, so if you have any more questions, please let us know. We look forward to seeing you again, Susan!

February 24, 2017

New car purchase I was happy for most of my purchase a little higher than I wanted to pay, but I will have to scrape up an forty bucks a month. y my other car was tota More

by CAROLVLACHOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve was the one I worked with the most.
Feb 28, 2017 -

Empire Hyundai Inc responded

Thank you for taking the time to tell us about your experience, and it was our pleasure to help you get your new vehicle. We were so sorry to hear your previous being total, but we are glad we could take care of you. If you have any more questions or need anything else, please let us know. We hope you will come back and see us again. Have a wonderful day!

February 22, 2017

Love my new 2017 Excellent dealership. James Washington has sold me all of my Hyundai vehicles at Empire and that is why I return. Very accommodating and professiona More

by mguard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : James Washington
Feb 27, 2017 -

Empire Hyundai Inc responded

Thank you for your recommendation and positive feedback about your recent experience with Empire Hyundai and James. It’s repeat customers like you that we enjoy seeing time and time again! Please let us know if there is anything else we can do for you.

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