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Empire Hyundai Inc

Fall River, MA

3.5
1,233 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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428 Pleasant St

Fall River, MA

02721

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Showing 1,233 reviews

March 29, 2017

Good Cars I had an overall good experience in this dealer ship. I like my cars. I have 2 from them. I do not however expect to pay as much but my credit is not More

by jdupree101882
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori and Glenn
Mar 30, 2017 -

Empire Hyundai Inc responded

Thanks for your feedback! We're always looking for ways to better help our guests, and your feedback really helps us with that. We're glad you had a good experience with us, and we appreciate your continued loyalty to purchasing cars with us! We hope you'll continue to choose us for your car needs!

March 27, 2017

buying my car my Hyundai buying experience was an excellent one thanks to the people at empire Hyundai who addressed all my needs and worked with me to obtain the b More

by pbk1477
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DoMonte, Tyler Torres
Mar 30, 2017 -

Empire Hyundai Inc responded

Wonderful to hear! Thanks so much for taking the time to share your kind words with us and for letting us have the chance to earn your business. We hope you are loving your new Hyundai and hope to work with you again in the future!

March 24, 2017

Tony Reis Great experience with Hyundai!!!! Phone rep. were exceptional and the Sales rep go above and beyond for the customers. Will definitely recommend to f More

by puppylover60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Reis
Mar 28, 2017 -

Empire Hyundai Inc responded

Thank you for the amazing review! Tony and Joseph will be thrilled to hear that you had a great experience with them and our entire staff is looking forward to the opportunity to work with you again! Thank you for the future recommendations to family and friends!

March 23, 2017

Satisfaction Totally satisfied with the service at Empire and thank Steve Thomas for his assistance and caring concern to help me. Thank you! Would definitely rec More

by servoes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Thomas
Mar 28, 2017 -

Empire Hyundai Inc responded

Thank you for the great review! We're happy to hear that Steve and the team took great care of you during your visit. We really appreciate the recommendation, and look forward to seeing you back again in the future!

March 23, 2017

Excelente Sonata My experience at Empire Hyundai was an awesome experience.I went in for info on the sonata but decided to purchase because of the manner in which I wa More

by alex.medeiros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2017 -

Empire Hyundai Inc responded

We're so happy to hear that your visit turned out so great, Alex! Congratulations on the purchase of your new Sonata. We really appreciate your kind words and review, and look forward to serving you again next time! Thanks again.

May 21, 2017 -

alex.medeiros responded

After 2 1/2 months I have had to return the car twice to Empire Hyundai service due to gearbox problems. Also the "handsfree" phone system stopped working. Starting to regret my purchase...

March 17, 2017

Sonata purchase We came in close to closing time and they quickly and professionally handled our purchase. The salesman David was straightforward and very knowledgeab More

by jdbates1006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Aputu (spelling is wrong, Tyler Torres
Mar 21, 2017 -

Empire Hyundai Inc responded

That's great to hear! We're glad David could help you with your purchase in a timely manner. We hope you will call us or come visit again if you need anything else!

March 10, 2017

A very pleasant experience with the Management and Staff of Empire Hyundai I had a very good experience with the management and staff at Empire Hyundai when I purchased my new car. Both James Washington, my Salesman and Tyle More

by jlducy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Washington, Tyler Torres
Mar 13, 2017 -

Empire Hyundai Inc responded

Thanks for sharing about your wonderful experience working with James and Tyler! We are thrilled that they could help you develop a plan so you could happily drive away in your new ride. We appreciate you choosing Empire Hyundai and hope you'll be back to see us again!

March 10, 2017

Happy I was extremely satisfied in my purchase at Empire Hyundai. Tony Reis was a true profrssional and continues to call me sfter the purchase to ensure im More

by pavaohonoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 13, 2017 -

Empire Hyundai Inc responded

We are delighted to hear that you are extremely satisfied with your purchase and the excellent service Tony has provided! Thank you very much for coming in and for taking the time to leave us a wonderful review. Please let us know if there is anything else we can help with!

March 09, 2017

OK. I SPENT MORE TIME IN THE DEALERSHIP THAN I EXPECTED. I WAS THERE FOR MORE THAN 4 HOURS. TOO MANY SALESMAN APPROACH YOU WHILE YOU ARE WAITING FOR APPRO More

by lindawhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : tony reis
Mar 13, 2017 -

Empire Hyundai Inc responded

Linda, thanks for taking the time to share your experience. Although we're sorry to hear your wait went longer than expected, we appreciate you choosing us and hope you'll stop by again in the future.

March 09, 2017

Empire Hyundai is the best! The associates who worked with me were amazing! Presented me with the best car that met my needs 100%. I was presented with a friendly atmosphere as s More

by karissa.haynes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Devlin, Tyler Torres
Mar 13, 2017 -

Empire Hyundai Inc responded

Thanks for the kind words, Karissa! Come back any time, and we wish you all the best in your new car!

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