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Empire Hyundai Inc

Fall River, MA

3.3
1,229 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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428 Pleasant St

Fall River, MA

02721

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Showing 1,229 reviews

September 26, 2021

Kevin Barber was my salesman.he was very attentive to my needs.the best salesman i've ever had.5stars More

by jcarvalhojr74
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Carvalho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Barber 5stars
Sep 27, 2021 -

jcarvalhojr74 responded

Kevin Barbour should have received five stars not for please change that thank you

September 24, 2021

Horrible give them a negative.I bought a vehicle from them and they knew I was allergic to smoke and promised to get rid of it. They lessoned the smell but it still there. Know there solution is to sell More

by Christine
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
BRANDON Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2021

On September 21, 2021 I asked about a specific vehicle they had advertised. When I was told they had it in stock I made an appointment for 630pm that same evening to take it for a test drive. Got there More

by dawnlui
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Never gave a name
September 22, 2021

Best experience I've had purchasing a new vehicle. Customer service was excellent and the entire team was personable and friendly. More

by SHELIA824
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Carvalho
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry, Ben
September 09, 2021

I have been a loyal customer of Empire Hyundai since 2018. Recently, I walked into the dealership, unannounced, and was, to my great experience, greeted by a Sales Associate, Benjamin Vieira. I had no i More

by Bookfreakchick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Vieriera
September 09, 2021

Conner was great with helping us with work out a deal and find the right car. I had nothing less than a smooth experience here. More

by Cam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conner,
September 08, 2021

We are very happy with our experience at Empire, The staff was excellent, making us feel welcome, with no hard sales pitch. Connor was an attentive and professional sales person. More

by proltd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor, Forest Thomas
September 08, 2021

Tem 30 dia que eu Compre um carro ate hoje nao resebi o carro estao mim inrolando ligo e nao mim atende nao sei oque fasso More

by franciscotavares
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Beatriz Mudesto
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2021

Picked up a 50K 2020 F250 (13K miles) only to have no license plate bracket, one key (had to find 2nd one) , and 24 miles left of gas. Worst experience ever and won’t be back at all. In discussing this More

by dcollette
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen - Sales
September 03, 2021

Had a great experience! Needing to get out of my car and had no hope. I walked in and meet Matheus Melo and he worked with me for hours. He was great, patient and I never felt pressured or that I was wastin More

by Natasha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matheus Mello
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