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Empire Hyundai Inc

Fall River, MA

3.5
1,233 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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428 Pleasant St

Fall River, MA

02721

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Showing 1,233 reviews

April 29, 2017

My Hyundai Experiences I have explained all of this during this survey. I am very happy with my last experience.. It was great that Mr. Torres called my himself to explain More

by hardingwf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeffrey Mello, Tyler Torres
May 02, 2017 -

Empire Hyundai Inc responded

It's always a pleasure to help however we can, but we're so happy to hear about your satisfaction! Thank you for taking the time to review us and we all look forward to seeing you again!

April 28, 2017

Buying a Vehicle I am totally satisfied with the purchase of my new vehicle. I was treated like family,and not only that I purchase 2 vehicles instead of one.One for m More

by polancoevelyn422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Henry
May 02, 2017 -

Empire Hyundai Inc responded

Thank you for the 5 star review! We always treat everyone like family when they come onto our dealership. We're thrilled that you bought 2 vehicles from us. We hope to see you back for some service!

April 28, 2017

Good cars with fair prices If I will buy another car or if recommendation it will be for the sales manager at empire Hyundai , he is very friendly and helpful More

by elhabashey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
May 02, 2017 -

Empire Hyundai Inc responded

Thanks for the kind words! We greatly appreciate your business. We're glad that you would come back again to buy another car with us. Congrats on your new car and we hope to see you again for some service!

April 27, 2017

Very good expirence This is my first Hyundai and I'm very happy with my new car. The staff was excellent Thanks to everyone that helped us special my sales men Kori Corre More

by mariamachado54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Mello, Tyler Torres
May 02, 2017 -

Empire Hyundai Inc responded

That's wonderful to hear! Thank you for sharing your positive experience with us. We appreciate the time you took to fill us in on your Hyundai purchase with us. We hope you enjoy that new car! Thank you!

April 27, 2017

Loyal Empire Customer My car buying experience at Empire hyundai the second time around was just as pleasurable as the first time , .Tony Reis ,the salesperson is a complet More

by omegagreen033
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2017 -

Empire Hyundai Inc responded

Thank you for the kind word about Tony and the Empire Hyundai team! We appreciate your review and value your continued loyalty. Please don't hesitate to let us know how we can be of assistance to you in the future. Thank you and take care!

April 26, 2017

Biggest Gimmic. Not professional This dealership takes advantage of people. Put me through a loan for a vehicle I never applied for. Telling me I couldnt ve approved for the used vehi More

by Robin M White
Recommend Dealer
No
Employees Worked With
Joseph Carvalho
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2017

Sandys wonderful car buying experience As I mentioned earlier,my car buying experience was a pleasurable one.It was the most welcoming place we have ever been associated with..I have sent m More

by smartin32000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 28, 2017 -

Empire Hyundai Inc responded

Thank you so much for the kind review, Sandy! We're so glad that you had such a great experience with us :) At Empire Hyundai, we work very hard to make sure that our customers have the smoothest and most efficient car-buying time with us possible. We hope you have a great weekend!

April 23, 2017

Satisfied customer. Bought a new sonata from same dealership in 2006. Staff and service department have always been very helpful and friendly. Very good knowledge of the More

by len1081
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Sewall, Tyler Torres
Apr 26, 2017 -

Empire Hyundai Inc responded

Thanks for your fantastic feedback! We're so happy that you continue to work with us here at Empire Hyundai for all your sales and service needs. We really appreciate having you as our customer and look forward to providing more great experiences for you in the future!

April 22, 2017

Empire Hyundai of Fall River What an amazing dealership where you are always made to feel welcome. It was a no-brainier to continue to give Empire Hyundai my continued business. T More

by klbranquinho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave, and Paul
Apr 26, 2017 -

Empire Hyundai Inc responded

Congratulations on your new Sonata, Keri! We're honored to have you in the Empire Hyundai family, and thrilled that Dave and Paul made your experience amazing. Thank you for your business, and we look forward to helping with all your future car needs!

April 22, 2017

my sales person was wonderful and very attentive to my needs Tony Reis and the Hyundai manager and staff provided answers to my questions, gave me a great deal on my vehicle. I have owned 2 other Hyundai vehicle More

by sammbl78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Reis
Apr 26, 2017 -

Empire Hyundai Inc responded

Thank you for your wonderful feedback about Tony and the team! We're so glad you enjoyed working with them and were very satisfied with your experience here at Empire Hyundai. Thank you for your business and recommendation, and we hope to see you again in the future!

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