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Empire Hyundai Inc
Fall River, MA
1,233 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,233 reviews
May 18, 2017
Return purchase and would recommend to others for purchase but they do need to be more responsive to telephone calls. they do not return calls. and would recommend to others for purchase but they do need to be more responsive to telephone calls. they do not return calls. More
by jcelona8
Verified CustomerEmployees Worked With
Paul McCarthy, Tyler Torres
May 18, 2017
Excellent Experience I was very pleased with my experience at Empire Hyundai. I know that as I return for my routine maintenance, I will continue to receive the same excel I was very pleased with my experience at Empire Hyundai. I know that as I return for my routine maintenance, I will continue to receive the same excellent customer service that I had the first time I stepped through those doors. More
by awinterson16
Employees Worked With
Jason Chase
May 18, 2017
2017 elantra Everyone was very professional and helpful. They helped provide me with every incentive they had, and reach a payment I was comfortable at. I will def Everyone was very professional and helpful. They helped provide me with every incentive they had, and reach a payment I was comfortable at. I will deffinately return in the futute. More
by luke14264
Employees Worked With
Steve thomas
May 17, 2017
Returning customer I am a returning customer and was treated well both times. Any time I needed service on my first vehicle the experience was positive and professional. I am a returning customer and was treated well both times. Any time I needed service on my first vehicle the experience was positive and professional. More
by dktsoares
May 16, 2017
Rude, Unprofessional, and Super Shady I had the worst experience at Empire Hyundai, and I would urge anyone and anyone to avoid that palce like the plague. I was going to buy a 2016 Sonata I had the worst experience at Empire Hyundai, and I would urge anyone and anyone to avoid that palce like the plague. I was going to buy a 2016 Sonata, it was a Dealer demo, but while test driving it, I noticed it had a scratch on the back bumper. We worked out a deal and they agreed to get it touched up and detailed, this was a Sunday. Tuesday comes along and they call me that it is all set, to come in and sign the paperwork. I get there, and they bring me into the finance office to sign the paperwork, only no car, it's still at the shop. So I say that I won't sign until I see the car. The head finance Jerk Joe Carvalho calls me after I left and says if I don't get back there right now and sign, he was going to sell he car to someone else, lol, like that is supposed to scare me. That car had scratches and had over 3000 miles on it, go to xxxx Joe, you and your dealership can kiss you know what! Just so you know, your mouth cost you a sale. I went that same day to pride Hyundai in Seekonk and bought a 2016 Sonata Sport with 40 miles, and no scratches. They were way more professional, and they paid off my whole trade, not like you xxxx bags who low balled me. I hope you go out of business! Seriously people, go anywhere other than here. More
by Ugsdre
Employees Worked With
May 15, 2017
THE GREAT BLACK CAR Best sale rep!!!!!!!!! What can we say,where do we begin? We are very proud of the friendship that has developed between you and us . If you treat ot Best sale rep!!!!!!!!! What can we say,where do we begin? We are very proud of the friendship that has developed between you and us . If you treat other "clients" the same as us, your roster of friends must be a mile long. Your guidance has been incredible....You are a wonderful role model for others !!!!!! Thank you for everything...... More
by ybn612
Employees Worked With
Brandon Rodriguez
May 11, 2017
Empire Hyundai Good DEALS clean and comfortable business area sales personnel was.helpful with car buying inventory and selection of car was huge.experience was good Good DEALS clean and comfortable business area sales personnel was.helpful with car buying inventory and selection of car was huge.experience was good and left dealership with a car More
by sammypachecojr
Employees Worked With
Steve
May 10, 2017
New car I enjoyed the car salesman Jason he did a great job. He answered all my questions and was very helpful. I would highly recommend him. I enjoyed the car salesman Jason he did a great job. He answered all my questions and was very helpful. I would highly recommend him. More
by kokeeffe18
May 04, 2017
Completely dissatisfied I was treated pretty poorly over there. They made me feel dumb and I was pushed hard to make a purchase. I didn't like how they tried to get me to pay I was treated pretty poorly over there. They made me feel dumb and I was pushed hard to make a purchase. I didn't like how they tried to get me to pay $10 more for a the initial deal that I was offered and agree ed to. I was told I'd be able to get my car on a certain day and it kept getting delayed because the sales person didn't listen to what I said. I ended up getting my car a week after I purchased the vehicle. At some when I came to pick up the vehicle, I waited In the sales person's office for an hour and a half only to be told that I wasn't able to get it until they fix the registration! Also, they offered me a rental during that time and when I received it, the car was filthy and had absolutely no gas in it! I was just highly dissatisfied with this experience. More
by sferraz92
May 02, 2017
Great service highly recommend this placeTONY Reis was professional and had a great personality he made a fun experience for me. He's always contacting me to make highly recommend this placeTONY Reis was professional and had a great personality he made a fun experience for me. He's always contacting me to make sure I'm satisfied More
by kteixeira112
Employees Worked With
Tony Reis, Tyler Torres
