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Empire Hyundai Inc
Fall River, MA
1,236 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,236 reviews
June 18, 2017
An excellent expereince We were two years into a three year lease when we received a what I considered to be a "come on" in the mail. My husband went over and redeemed the We were two years into a three year lease when we received a what I considered to be a "come on" in the mail. My husband went over and redeemed the gift and he talked with a staff member Jason. Jason indicated that he/they could work with us to get out of our current lease. We returned the next day and were able to work out a solution to our satisfaction. We ended up leasing another Elantra. More
by levgoty
Verified CustomerEmployees Worked With
Jason and Forrest (Steve)
June 17, 2017
STAY AWAY This is the worst dealership I've ever had the misfortune of dealing with. They messed up the paperwork TWICE, so I was driving a car illegally for a This is the worst dealership I've ever had the misfortune of dealing with. They messed up the paperwork TWICE, so I was driving a car illegally for a week because of them failing to get my car registered. NOW, I have had this car for three weeks, and they have not paid off my last car so it went into collections and is ruining my credit. They say they will call me back everytime, and get fed BS from people who clearly don't know what they are doing. I'm taking them to court, which I notified them of, and told me they would have their VP call me yesterday before 9:30. I received no such call. I had to fight for my TrueCar price guaranteed savings. Bunch of old school sales managers. Please stay away you'll regret dealing with them. More
by Kyle White
Employees Worked With
Sales Manager, Tyler Torres
June 16, 2017
Na It was an overall good experience with the boys at empire Hyundai. I would recommend them to family and friends for a new car. Have a great day people It was an overall good experience with the boys at empire Hyundai. I would recommend them to family and friends for a new car. Have a great day people. God bless More
by steve
Employees Worked With
June 16, 2017
professional and friendly salesman Would buy another car with this consultant Tony Reis was exceptional I would consider him to others his professional experience was well spoken and hi Would buy another car with this consultant Tony Reis was exceptional I would consider him to others his professional experience was well spoken and his manerizam was not at all pushy More
by eapavao
Employees Worked With
Tony Reis
June 16, 2017
Review I had a very good experience. I feel that the staff were professional and sincere in their offers. I would recommend Empire to family and friends. Th I had a very good experience. I feel that the staff were professional and sincere in their offers. I would recommend Empire to family and friends. Thank you More
by dteixeira276
Employees Worked With
Angel
June 14, 2017
Exceptional Staff !!! From Sales to Finance & Service. All Great !!!!! Unfortunately I do not remember all the names of everyone who helped me make my purchase a Staff !!! From Sales to Finance & Service. All Great !!!!! Unfortunately I do not remember all the names of everyone who helped me make my purchase an experience to remember and I will definately return when the time arises because of them. Thank You EMPIRE HYUNDAI STAFF More
by jenmcosta
Employees Worked With
Other Employees :
Ayane Silva, DJ (Donald)Devlin, Jeffrey Mello, Tyler Torres
June 11, 2017
My new Tucson Tony Reis was a real professional and showed me a few different vehicles before I made my final decision.At no point did I feel pressued and I finally Tony Reis was a real professional and showed me a few different vehicles before I made my final decision.At no point did I feel pressued and I finally fell in love with the 2017 Tucson More
by donnajomorgan
June 10, 2017
Satisfied customer I was very happy with the way I was treated at empire Hyundai. Thank you. I will defenetly with buy from them again. And will refer other people to th I was very happy with the way I was treated at empire Hyundai. Thank you. I will defenetly with buy from them again. And will refer other people to them. More
by nidia7195
Employees Worked With
James washington, Tyler Torres
June 10, 2017
Very satisfied. We have only bought three new cars and two of them were from Empire Hyundai. Would highly recommend. Very professional staff. Salesman Steve could not We have only bought three new cars and two of them were from Empire Hyundai. Would highly recommend. Very professional staff. Salesman Steve could not have been any better. More
by hydrates92
Employees Worked With
Forest (Steve) Thomas
June 10, 2017
x Ron was very pleasant and offered a lot of information, the service staff were very friendly, as usual. this is my 3rd Hyundai and I am very satisfied Ron was very pleasant and offered a lot of information, the service staff were very friendly, as usual. this is my 3rd Hyundai and I am very satisfied More
by butchg
Employees Worked With
