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Empire Hyundai Inc

Fall River, MA

3.5
1,233 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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428 Pleasant St

Fall River, MA

02721

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Showing 1,233 reviews

June 30, 2017

Sales Good people to work with. Satisfied with overall services. Previous Hyundai owner and have perchaded four vechicals from this dealership and had all m More

by robertdarling138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Salesman Jason, Tyler Torres
Jul 03, 2017 -

Empire Hyundai Inc responded

That's what we like to hear, Robert! We're glad to know that we've earned your business through great, honest customer service. Thank you for the excellent review!

June 30, 2017

My new car I would like to thank ron webb for all his patience with me and my daughter he worked with us until we where satisfied with all the stuff we wanted th More

by nataliedealmeida50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 03, 2017 -

Empire Hyundai Inc responded

Hey Natalie, We're happy to hear that Ron got you and your daughter a great deal. It sounds like he took good care of you. Thank you for the excellent review, and congratulations on your new vehicle!

June 28, 2017

Excellent customer service My experience with Jason was great his customer service skills are at 100% I would recommend this dealership to all my family and friends very clean a More

by mare8105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chase
Jul 03, 2017 -

Empire Hyundai Inc responded

Thanks for the recommendation! We're happy that Jason could provide excellent customer service and we look forward to seeing you again soon!

June 27, 2017

excellent I had a terrific time there I will definitely return for my next car and I will definitely recommend this dealership to my friends and the salesperson More

by pacheco1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brandon
Jun 28, 2017 -

Empire Hyundai Inc responded

We're so happy to hear that you had such a positive experience at our dealership, and that Brendan took great care of you. Thank you for the excellent review and recommendations, we appreciate it! We look forward to working with you again.

June 27, 2017

Review Regardless of an incident with one of the sales staff who was very rude and walked away from me while I was speaking to him, the rest of the staff tha More

by raventaylorrr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ayane, Tyler Torres
Jun 28, 2017 -

Empire Hyundai Inc responded

Hey Raven, We're sorry to hear that you weren't happy with the way you were treated at our dealership -- thank you very much for bringing this to our attention. Otherwise, it's good to know that your experience was mostly positive. Thank you for the feedback, and enjoy your new Sonata. We hope to see you again and deliver the 5-star experience you deserve.

June 25, 2017

Ayani Silva did a great job. Polite pleasant and Honest. This was the first time i purchased a car from a dealership and had a great experience. I would recomend More

by acoupe437
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ayani Silva
Jun 27, 2017 -

Empire Hyundai Inc responded

Ayani and Joe will both be happy to hear of your very kind words! They are key parts of our team and we're glad to hear that you enjoyed the car buying experience with them! Congrats on your new car and please let us know if there is anything else we can do for you!

June 20, 2017

Great job My wife was able to lease a car that she wanted to driver for the price she wanted to pay. The car is great, has the options she wanted for only a cou More

by sdbohica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dj, tony, Tyler Torres
Jun 23, 2017 -

Empire Hyundai Inc responded

Congratulations on your new lease, and thank you so much for coming to us to help you find the vehicle you wanted at the price you needed. It was so great to see you, and if you need anything else, we would love to help you again. We hope you have a wonderful day!

June 18, 2017

An excellent expereince We were two years into a three year lease when we received a what I considered to be a "come on" in the mail. My husband went over and redeemed the More

by levgoty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason and Forrest (Steve)
Jun 21, 2017 -

Empire Hyundai Inc responded

Excellent! We're glad Jason was able to take care of everything for you, especially in switching you from one lease to another. Congratulations and thank you for sharing your experience with us!

June 17, 2017

STAY AWAY This is the worst dealership I've ever had the misfortune of dealing with. They messed up the paperwork TWICE, so I was driving a car illegally for a More

by Kyle White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Manager, Tyler Torres
June 16, 2017

Na It was an overall good experience with the boys at empire Hyundai. I would recommend them to family and friends for a new car. Have a great day people More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 21, 2017 -

Empire Hyundai Inc responded

Thank you so much, Steve! We agree that our staff is incredible, but we seriously appreciate the compliments too. Congratulations and welcome to our family!

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