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Empire Hyundai Inc
Fall River, MA
1,233 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,233 reviews
July 23, 2017
New 2017 Tuscan - Toupin family I had an overall very good experience. The vehicle was delivered with the options I chose. This is the second vehicle I purchased from Hyundai. They d I had an overall very good experience. The vehicle was delivered with the options I chose. This is the second vehicle I purchased from Hyundai. They do take s while to assist you on the phone though, 15 minute wait. More
by toupinfamily
Verified CustomerEmployees Worked With
Brandon, Joe -managers, and DJ Devlin
July 20, 2017
Empire Hyundai - Be Pleasantly Surprised One visit to Empire Hyundai and you can see why this dealership is so busy. Both the sales personnel and vehicle selection are great. The salesperso One visit to Empire Hyundai and you can see why this dealership is so busy. Both the sales personnel and vehicle selection are great. The salespersons are courteous, friendly and professional and were respectful throughout the negotiation process. I definitely recommend Empire Hyundai. More
by carly50
Employees Worked With
Eric Aiello and Jason Chase
July 18, 2017
Hyundai The car was for my daughter. I am not a fan of Hyundai's to be honest. I own a Toyota Camry. I only went there because my daughter's father wanted The car was for my daughter. I am not a fan of Hyundai's to be honest. I own a Toyota Camry. I only went there because my daughter's father wanted her to buy a car there. More
by mpavao34
Employees Worked With
Jeff Washington
July 18, 2017
New car Price was as promised and Ron Webb was great to work with . He is very straight forward . Car was clean and ready to go as promised Price was as promised and Ron Webb was great to work with . He is very straight forward . Car was clean and ready to go as promised More
by bugguyri
Employees Worked With
July 18, 2017
Deceptive car prices advertised Empire understates car prices on web. The advertised price assumes you will be trading in a car valued at $2500 and is reduced by this amount. The d Empire understates car prices on web. The advertised price assumes you will be trading in a car valued at $2500 and is reduced by this amount. The disclaimer is well buried in the fine print at the bottom of the dealer page. However, the assumption does not get passed to the data aggregators that provide data to all other sites and tools. For instance, If you are researching cars on one of many apps for your phone, that tool relies on the data from the data aggregators, and it is INACCURATE!!! This is a willful misrepresentation of data, admitted by the salesperson, confirmed by the sales manager, and dismissed by both as "everyone does it". I visited numerous dealers in the past 3 years, relying on prices from various web sites and tools this is the first instance where the advertised price was not honored. It does raise the question, if Empire is not honest about acquiring the customer, can they be honest about keeping the customer? I guess I will never know, I walked out... More
by John henriques
Employees Worked With
lisa
July 13, 2017
Positive experience I'm very happy with my purchase. James specifically asked me what I was looking for in a car and had me test drive a car that had everything I was loo I'm very happy with my purchase. James specifically asked me what I was looking for in a car and had me test drive a car that had everything I was looking for. They were able to detail it and have financing in place all during my 1st visit so I could drive my new car home that day. More
by andlsu
Employees Worked With
James Washington
July 11, 2017
Excellent Good attention, friendly services, Brandon Rodrigues is a awesome salesperson, the dealership is great location, they have a good team together, reall Good attention, friendly services, Brandon Rodrigues is a awesome salesperson, the dealership is great location, they have a good team together, really good selection of cars and SUVs, I enjoyed every minute I spent there I liked everything More
by tonycapecod
Employees Worked With
Brendon Rodrigues, Tyler Torres
July 10, 2017
Best xxxx review Great place to purchase a car, everyone is very friendly and kind! They try to get you the best deal they can and try to help you out and make it fit Great place to purchase a car, everyone is very friendly and kind! They try to get you the best deal they can and try to help you out and make it fit your budget! More
by hamskidalido
July 07, 2017
Azera Enjoyed working with James Washington! Very professional, courteous, and knowledgeable. I will continue to recommend people for there vehicle purchas Enjoyed working with James Washington! Very professional, courteous, and knowledgeable. I will continue to recommend people for there vehicle purchases and revisit Empire for all my vehicle needs. More
by detaunton
Employees Worked With
James Washington
July 07, 2017
GREAT EXPERIENCE I went in 2 hours before they closed and I was out the door signed and sealed driving my new car that night very happy customer I went in 2 hours before they closed and I was out the door signed and sealed driving my new car that night very happy customer More
by ukustoms
Employees Worked With
CHRIS
