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Empire Hyundai Inc
Fall River, MA
1,231 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,231 reviews
August 11, 2017
Great experience My sister purchased her vehicle there and referred me to Empire since I was in need of a newer car. They were very friendly and went above and beyond My sister purchased her vehicle there and referred me to Empire since I was in need of a newer car. They were very friendly and went above and beyond to get me a great deal. More
by drobinson1489
Verified Customer
August 10, 2017
scammed Donald Devlin needs to learn you rebate rules before he sticks it to another customer and i talked three people out of dealing with your dealership. Donald Devlin needs to learn you rebate rules before he sticks it to another customer and i talked three people out of dealing with your dealership. More
by borgesrabgab
Employees Worked With
Donald Devlin
August 09, 2017
Overall Experience I am pleased and satisfied with my purchase. My sales person was GREAT! Couldn't have asked for a better person! Thank you for making my first experie I am pleased and satisfied with my purchase. My sales person was GREAT! Couldn't have asked for a better person! Thank you for making my first experience a great one. Empire will definitely be recommended to others in the market for a car. More
by thaviseng91
Employees Worked With
Ayane
August 09, 2017
Poor customer service Extremely rude female representative, took 3 days and 2 phone calls from me before I received a return phone call. Will not do business with them agai Extremely rude female representative, took 3 days and 2 phone calls from me before I received a return phone call. Will not do business with them again. More
by Danni
Employees Worked With
August 02, 2017
New car Hyundai was extremely professional and helpful when it came to buying a new car! I felt very comfortable talking with my salesman about my budget a Hyundai was extremely professional and helpful when it came to buying a new car! I felt very comfortable talking with my salesman about my budget and he made both my mother and I comfortable and made sure that we understood everything that was happening. Chris Swann was amazing! More
by stefaniecabral
Employees Worked With
Chris Swann
July 26, 2017
New car I was just passing by to see if I can afford a car and I leave the building drive in the same day! That's really efficient I was just passing by to see if I can afford a car and I leave the building drive in the same day! That's really efficient More
by shine_beresnitzky
July 26, 2017
EXCELLENT EXPERIENCE my experience was excellent, i will be referring all my friends to your salesman Jose Diaz. he was patient with all of my questions and answered them my experience was excellent, i will be referring all my friends to your salesman Jose Diaz. he was patient with all of my questions and answered them to my satisfaction. he made me feel at ease during this big decision. thank you Jose. More
by amelisagreen
Employees Worked With
Jose Diaz
July 23, 2017
Great place The whole staff was nice to deal with and they followed up with our concerns very quickly and honestly about what they can and can't do. The whole staff was nice to deal with and they followed up with our concerns very quickly and honestly about what they can and can't do. More
by ttorres1
July 23, 2017
New 2017 Tuscan - Toupin family I had an overall very good experience. The vehicle was delivered with the options I chose. This is the second vehicle I purchased from Hyundai. They d I had an overall very good experience. The vehicle was delivered with the options I chose. This is the second vehicle I purchased from Hyundai. They do take s while to assist you on the phone though, 15 minute wait. More
by toupinfamily
Employees Worked With
Brandon, Joe -managers, and DJ Devlin
July 20, 2017
Empire Hyundai - Be Pleasantly Surprised One visit to Empire Hyundai and you can see why this dealership is so busy. Both the sales personnel and vehicle selection are great. The salesperso One visit to Empire Hyundai and you can see why this dealership is so busy. Both the sales personnel and vehicle selection are great. The salespersons are courteous, friendly and professional and were respectful throughout the negotiation process. I definitely recommend Empire Hyundai. More
by carly50
Employees Worked With
Eric Aiello and Jason Chase
