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Empire Hyundai Inc
Fall River, MA
1,233 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,233 reviews
August 15, 2017
Horrible experience Wont' be coming back. Dealer was rude and sexist and hounded me to give him excellent scores on this survey. I was made to feel very uncomfortable an Wont' be coming back. Dealer was rude and sexist and hounded me to give him excellent scores on this survey. I was made to feel very uncomfortable and like a housewife that needed my husbands permission to buy a car. Little did he realize that I am the breadwinner of the family and I own both of our cars, but my husband being a male received all the attention. More
by mandy3186
Verified CustomerEmployees Worked With
James washington
August 12, 2017
Good customer service I was really impressed with the customer service and the time that was taken on my behalf to find me the right car. Thank you for the good experience I was really impressed with the customer service and the time that was taken on my behalf to find me the right car. Thank you for the good experience. More
by lunamom11
August 11, 2017
Great experience My sister purchased her vehicle there and referred me to Empire since I was in need of a newer car. They were very friendly and went above and beyond My sister purchased her vehicle there and referred me to Empire since I was in need of a newer car. They were very friendly and went above and beyond to get me a great deal. More
by drobinson1489
August 10, 2017
scammed Donald Devlin needs to learn you rebate rules before he sticks it to another customer and i talked three people out of dealing with your dealership. Donald Devlin needs to learn you rebate rules before he sticks it to another customer and i talked three people out of dealing with your dealership. More
by borgesrabgab
Employees Worked With
Donald Devlin
August 09, 2017
Overall Experience I am pleased and satisfied with my purchase. My sales person was GREAT! Couldn't have asked for a better person! Thank you for making my first experie I am pleased and satisfied with my purchase. My sales person was GREAT! Couldn't have asked for a better person! Thank you for making my first experience a great one. Empire will definitely be recommended to others in the market for a car. More
by thaviseng91
Employees Worked With
Ayane
August 09, 2017
Poor customer service Extremely rude female representative, took 3 days and 2 phone calls from me before I received a return phone call. Will not do business with them agai Extremely rude female representative, took 3 days and 2 phone calls from me before I received a return phone call. Will not do business with them again. More
by Danni
Employees Worked With
August 02, 2017
New car Hyundai was extremely professional and helpful when it came to buying a new car! I felt very comfortable talking with my salesman about my budget a Hyundai was extremely professional and helpful when it came to buying a new car! I felt very comfortable talking with my salesman about my budget and he made both my mother and I comfortable and made sure that we understood everything that was happening. Chris Swann was amazing! More
by stefaniecabral
Employees Worked With
Chris Swann
July 26, 2017
New car I was just passing by to see if I can afford a car and I leave the building drive in the same day! That's really efficient I was just passing by to see if I can afford a car and I leave the building drive in the same day! That's really efficient More
by shine_beresnitzky
July 26, 2017
EXCELLENT EXPERIENCE my experience was excellent, i will be referring all my friends to your salesman Jose Diaz. he was patient with all of my questions and answered them my experience was excellent, i will be referring all my friends to your salesman Jose Diaz. he was patient with all of my questions and answered them to my satisfaction. he made me feel at ease during this big decision. thank you Jose. More
by amelisagreen
Employees Worked With
Jose Diaz
July 23, 2017
Great place The whole staff was nice to deal with and they followed up with our concerns very quickly and honestly about what they can and can't do. The whole staff was nice to deal with and they followed up with our concerns very quickly and honestly about what they can and can't do. More
by ttorres1
