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Empire Hyundai Inc

Fall River, MA

3.5
1,231 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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428 Pleasant St

Fall River, MA

02721

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Showing 1,231 reviews

August 24, 2017

Happy Hyundai Owner Best Dealership in the area. Would recommend them to my family and friends. Service Dept. is also very accommodating . Phone exchange could use a l More

by audrey.fernandes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Swann, Steve Foster, Jeff-Service, Rob-Finance
Aug 28, 2017 -

Empire Hyundai Inc responded

Wow! What an honor, Audrey. You made our day, and thank you so much for your very kind words about our team. It was so great to see you and help you find the vehicle you wanted. Congratulations on it, and we know you are going to love it for many years to come. If you have any more questions or need anything else, we would love to help you again. We look forward to seeing you again, and hope you have a wonderful day!

August 24, 2017

They Give You Very Good Deals This is the best Hyundai dealership that I have visited so far. First time I went there was for oil change of my old Hyundai car and was so impressed More

by stasooji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Carvalho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Thomas
Aug 28, 2017 -

Empire Hyundai Inc responded

You made our day, and thank you so much for your very kind words. We are thrilled our service team could help you with your vehicle, and if you need anything else, we would love to help you once again. It was great to see you and we hope you have a wonderful day!

August 23, 2017

300 percent I will recommend a friend and i will always service my car there the employees are friendly and helpful before l bought this car l went to About 10 de More

by samuelboadusr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Rodregues
Aug 25, 2017 -

Empire Hyundai Inc responded

We are happy that you chose us for your vehicle purchase and are glad to hear that you will be recommending us to your friends! Thank you so much for choosing us and we hope that we will see you again in the future for all of your vehicle service needs!

August 23, 2017

Returning customer! My family and I have returned for our sixth time. Great customer service. Great deals! I recommend Ron Webb! He will really get you something you need More

by forevercillap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Carvalho
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2017 -

Empire Hyundai Inc responded

Thank you for your great loyalty to Empire Hyundai! We are glad that Ron and our staff have been able to help get you into new vehicles on countless occasions with great experiences. We appreciate the review and look forward to working with you again in the future!

August 20, 2017

New Sonata Very happy with my purchase. Lyz was was great! She was very personable and most willing to accommodate me in any way. She was very knowledgeable. L More

by debwestell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyz
Aug 22, 2017 -

Empire Hyundai Inc responded

Thank you for the review! We're glad that Lyz left such a great impression on you and that she could help during your visit. We hope you come see us again in the future!

August 19, 2017

Good to work with, but need a lot of work with Internet quoting. Dealership needs to work on their Internet quoting system and need to train those employees better. Salesperson on arrival was very friendly and help More

by kdube
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2017 -

Empire Hyundai Inc responded

Thank you for your kind words about Daniel. We’re glad he could help provide an enjoyable car buying experience for you. Please let us know how we can help again in the future, and enjoy your new car!

August 19, 2017

Great Purchase Experience Buying a vehicle at Empire Hyundai was seamless. From the moment I walked in, until my vehicle was delivered to me, the experience was great!! I would More

by bakes0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kory Correia, Tyler Torres
Aug 22, 2017 -

Empire Hyundai Inc responded

This is what we strive for! Thank you for taking the time to share your experience! We value your business and look forward to seeing you on your next visit! Enjoy your new Hyundai!

August 19, 2017

New car Unfortunately I did waited a long time waiting for 'answers' I also waited for phone calls that did not occur in a timely fashion, and I had to call a More

by monicaester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2017 -

Empire Hyundai Inc responded

Wonderful to hear that your deal was excellent and that you are loving your new car! Your feedback helps us to better our services, and next time we hope to make your experience with us even more enjoyable. Thank you for your business and come again soon!

August 19, 2017

Great Dealer! Really felt welcomed and that the sales folks listened to what I needed in a car. They were (surprisingly) not pushy and very responsive/flexible towa More

by thedavidhooker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jose Diaz, Brandon Rodriguez
Aug 22, 2017 -

Empire Hyundai Inc responded

We are delighted to hear that our sales team helped in giving you such a great car buying experience with us! They were more than happy to help. We value your business and look forward to seeing you in the future! Thanks again!

August 18, 2017

Review Good dealership. Love the car. Hope to find a jeep wrangler there soon. And hope it's at as good of a price it was with the tucson More

by traegabourel
Recommend Dealer
Yes
Employees Worked With
Kori
Aug 22, 2017 -

Empire Hyundai Inc responded

Thank you for your kind words about your dealership visit! We appreciate you taking the time to share your positive feedback and hope you are loving your new Tucson. Let us know when you are ready to get into a new Jeep Wrangler!

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